Aranda Overview

Aranda is a comprehensive IT Service Management (ITSM) software designed to improve the efficiency and effectiveness of IT operations within organizations. The platform helps IT teams streamline incident management, service requests, change management, and problem-solving processes, ensuring high service levels and minimized downtime. Aranda follows ITIL best practices, providing a structured framework for delivering IT services and managing IT infrastructure. The software allows businesses to monitor and manage IT assets, prioritize tickets, and automate workflows, resulting in faster response times and improved customer satisfaction. Aranda's reporting and analytics features enable IT teams to gain insights into service performance, identify recurring issues, and optimize resource allocation. The platform's integration capabilities allow seamless connectivity with other enterprise systems, such as HR, CRM, and ERP. By enhancing the visibility of IT processes and promoting proactive issue resolution, Aranda helps organizations improve service delivery and align IT with business objectives.

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Contact Details

  • Vendor Name Aranda
  • Founded
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android
  • Windows Windows

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Financial Services, Information Technology & Services

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Aranda Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Service Catalog
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Configuration Management
  • Arrow Icon Inventory Management
  • Arrow Icon Approval Process Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Prioritization
  • Arrow Icon Activity Tracking
  • Arrow Icon Change Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Incident Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Project Management
  • Arrow Icon SLA Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Problem Management
  • Arrow Icon Availability Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Help Desk Management
  • Arrow Icon Capacity Management
  • Arrow Icon Release Management
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Task Management
  • Arrow Icon Audit Trail
  • Arrow Icon Remote Access & Monitoring
  • Arrow Icon Change Management
  • Arrow Icon Incident Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon IT Asset Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Procurement Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Prioritization
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Mobile Access
  • Arrow Icon Support Ticket Management
  • Arrow Icon CMDB
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Problem Management
  • Arrow Icon Customer Support
  • Arrow Icon Analytics
  • Arrow Icon Queue Management
  • Arrow Icon Email Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon CRM
  • Arrow Icon Live Chat
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Customer Database
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Inventory Management
  • Arrow Icon Chatbot

Aranda Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Aranda FAQs

Aranda is a comprehensive IT Service Management (ITSM) software designed to improve the efficiency and effectiveness of IT operations within organizations. The platform helps IT teams streamline incident management, service requests, change management, and problem-solving processes, ensuring high service levels and minimized downtime. Aranda follows ITIL best practices, providing a structured framework for delivering IT services and managing IT infrastructure. The software allows businesses to monitor and manage IT assets, prioritize tickets, and automate workflows, resulting in faster response times and improved customer satisfaction. Aranda's reporting and analytics features enable IT teams to gain insights into service performance, identify recurring issues, and optimize resource allocation. The platform's integration capabilities allow seamless connectivity with other enterprise systems, such as HR, CRM, and ERP. By enhancing the visibility of IT processes and promoting proactive issue resolution, Aranda helps organizations improve service delivery and align IT with business objectives.

  • No, Aranda does not offer a free version.

  • Yes, Aranda offers a free trial.

  • No, Credit Card details are not required for the Aranda trial.

  • No, Aranda does not offer an API.

  • Aranda offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Aranda offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Aranda supports the following languages:
    • English

  • Following are the typical users of the Aranda:
    • Self-Employed , Small-Business , Midsize-Business

  • Aranda supports the following deployment:
    • Cloud Hosted , On-Premise

  • Aranda supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows