Last Updated: September 21, 2025
DialApplet Call Center is a cloud-based call center software solution designed to improve the efficiency of customer service teams and support operations. This platform offers a wide range of features, including automatic call distribution (ACD), interactive voice response (IVR), call queuing, and real-time call tracking. DialApplet also provides tools for call analytics and reporting, allowing ma... Read more about DialApplet Call Center
Global Call Forwarding is a comprehensive telephony software that provides businesses with flexible, global communication solutions. The platform allows companies to set up virtual phone numbers in multiple countries, facilitating seamless communication with international clients and partners. Global Call Forwarding supports both voice and SMS services, ensuring that businesses can connect with cu... Read more about Global Call Forwarding
Google Workspace, formerly known as G Suite, is a collection of cloud-based productivity and collaboration tools developed by Google. It includes popular applications such as Gmail for email, Google Drive for storage, Google Docs, Sheets, and Slides for document creation and editing, and Google Calendar for scheduling. Workspace enhances team collaboration through shared calendars, documents, and ... Read more about Google Workspace
Lightspeed Voice Quantum is a cutting-edge cloud communication platform designed to transform how businesses manage and optimize their communication systems. This all-in-one solution offers features like VoIP (Voice over Internet Protocol), unified messaging, and advanced call routing, enabling businesses to streamline their communication and enhance customer experience. Lightspeed Voice Quantum o... Read more about Lightspeed Voice Quantum
LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent
Quiq is an innovative customer support software designed to enhance communication between businesses and their customers across various channels, including SMS, web chat, and social media. This platform enables organizations to provide timely and effective support, ensuring that customer inquiries are addressed promptly. Quiq's userfriendly interface allows support teams to manage multiple convers... Read more about Quiq
SendBird is a robust application development software focused on enhancing in-app communication features for businesses. The platform provides tools for integrating real-time chat, voice, and video communication into mobile apps and web platforms, ensuring seamless user interactions. With SendBird, developers can easily add features like private messaging, group chats, and notifications to their a... Read more about SendBird
Twilio is a cloud communications platform that allows businesses to integrate various forms of communication, such as voice calls, text messages, and video chats, into their services. It's primarily known for its powerful API (Application Programming Interface), which developers use to build custom communication solutions tailored to specific business needs. Twilio enables seamless integration of ... Read more about Twilio
Webex Connect is a versatile cloud communication platform that facilitates seamless interactions across messaging, voice, and video channels. Designed for customer engagement, Webex Connect provides businesses with tools to manage communication workflows, automate responses, and deliver personalized experiences. With integrations across popular messaging platforms like SMS, WhatsApp, and email, We... Read more about Webex Connect
Webex Suite is a leading meeting software solution that transforms how organizations communicate and collaborate. The platform offers a comprehensive suite of tools for virtual meetings, webinars, and online events, ensuring seamless and interactive communication across teams and stakeholders. Webex Suite supports high-definition video and audio, screen sharing, and real-time collaboration feature... Read more about Webex Suite
Zoom Workplace is a leading Video Conferencing Software designed to facilitate seamless virtual meetings, webinars, and collaborative sessions for businesses and organizations of all sizes. With its intuitive interface, Zoom Workplace offers a comprehensive suite of tools for high-quality video and audio communication, ensuring clear and reliable interactions. The software supports features such a... Read more about Zoom Workplace
CloudTalk is a cloud-based call center software designed for modern businesses. It offers advanced calling features like call queuing, call recording, and interactive voice response (IVR) to streamline call management. With CloudTalk, businesses can utilize local numbers from over 70 countries, enhancing global reach. The software integrates smoothly with popular CRM systems, aiding in efficient c... Read more about CloudTalk
Amio is an advanced conversational AI platform designed to enhance customer interactions through intelligent chatbots and virtual assistants. This software enables organizations to automate customer support, sales inquiries, and service requests, providing instant responses and improving user experiences. With features such as natural language processing, multi-channel support, and analytics, Amio... Read more about Amio
Bandwidth is an innovative telephony software solution designed to help businesses enhance their communication capabilities. This powerful platform offers a range of features for voice, messaging, and emergency services, enabling organizations to streamline their communication processes and improve customer interactions. With Bandwidth, users can easily integrate voice calling and messaging functi... Read more about Bandwidth
Yes! Depending on the product, you may find:
These no-cost or low-cost alternatives can be ideal for startups and small businesses with budget constraints, but often come with feature limitations or usage caps. Always check each option’s details to ensure it fits your specific needs.