LiveAgent vs UJET – Find the Best Fit for You

Trying to decide between LiveAgent and UJET? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.

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In-Depth Comparison of LiveAgent and UJET

Product
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Description

LiveAgent is a comprehensive customer support software designed to enhance customer service experiences. It offers a multi-channel helpdesk solution, integrating emails, live chat, social media, and phone calls into a single platform. Key features include ticket management, which organizes customer inquiries from various channels into a unified inbox. Live chat support allows real-time interaction... Read more about LiveAgent

UJET is a cloud-based customer support software designed for modern businesses. It offers a platform for handling customer interactions across various channels like phone, chat, and in-app messaging. UJET's unique feature is its mobile SDK, allowing direct support within mobile apps. The software includes tools for call routing and management, ensuring efficient handling of customer queries. UJET ... Read more about UJET

Free Trial

30 Days

Available

Starting Price

$9 Per Month

NA
Category Features
Other Information
Deployment Cloud Hosted , On-Premise Cloud Hosted
Devices Supported Web-Based, iPhone, Android, Windows, Linux Web-Based, iPhone, Android,
Pricing Model Per User Contact Vendor
Support 24x7 Support, Email, Phone, Chat, Knowledge Base 24x7 Support, Phone
Target Company Size
Self-Employed, Small-Business, Midsize-Business, Large-Enterprise-Business
Small-Business, Midsize-Business, Large-Enterprise-Business

FAQs About LiveAgent vs UJET

In conclusion, both LiveAgent and UJET offer robust customer support solutions, each catering to different business needs. LiveAgent excels with its comprehensive ticketing system and multi-channel support, making it ideal for businesses seeking an all-in-one platform. Conversely, UJET stands out with its focus on mobile-first customer interactions and advanced analytics, appealing to companies prioritizing modern communication methods. Ultimately, the choice between the two depends on specific organizational requirements, budget, and the desired customer experience.