| Product | |||
|---|---|---|---|
| Review & Ratings |
No reviews available |
No reviews available |
|
| Description |
Ameyo is a comprehensive customer engagement platform, adept at streamlining customer interactions. It's designed for businesses to manage omnichannel communications effectively. With Ameyo, companies can engage customers across multiple channels like voice, email, social media, and chat. The software boasts an intuitive user interface, making it easy for agents to navigate and handle customer que... Read more about Ameyo |
Voiso is an advanced call center software solution designed to streamline customer service operations. With Voiso, businesses can manage inbound and outbound calls efficiently, enabling customer support teams to handle high call volumes with ease. The platform offers a range of features including automated call routing, call queuing, and interactive voice response (IVR), ensuring that every custom... Read more about Voiso |
|
| Free Trial |
NA |
Available |
|
| Starting Price |
NA |
$49 Per User |
|
| Category Features | |||
| Customer Service Software | |||
| Performance Metrics | |||
| Appointment Management | |||
| Real Time Notifications | |||
| Customer Segmentation | |||
| Employee Management | |||
| Queue Management | |||
| Virtual Assistant | |||
| Customer History | |||
| Call Routing | |||
| SMS Messaging | |||
| Email Management | |||
| Voice Mail | |||
| Call Center Management | |||
| Knowledge Base Management | |||
| Multi-Channel Communication | |||
| Live Chat | |||
| Activity Tracking | |||
| Self Service Portal | |||
| Alerts/Escalation | |||
| Auto-Responders | |||
| Support Ticket Management | |||
| Engagement Tracking | |||
| Surveys & Feedback | |||
| Social Media Integration | |||
| Contact Management | |||
| Artificial Intelligence | |||
| Call Center Software | |||
| Call Recording | |||
| Computer Telephony Integration | |||
| Call Routing | |||
| Call Monitoring | |||
| Call Logging | |||
| Call Center Management | |||
| Activity Dashboard | |||
| Call Tracking | |||
| Callback Scheduling | |||
| Progressive Dialer | |||
| Manual Dialer | |||
| Call Transfer | |||
| Voice Mail | |||
| Contact Management | |||
| Inbound Call Center | |||
| Chat/Messaging | |||
| Outbound Call Center | |||
| Alerts/Escalation | |||
| CRM | |||
| Multi-Channel Communication | |||
| IVR/Voice Recognition | |||
| Call Scripting | |||
| Caller ID | |||
| Automatic Call Distribution | |||
| Queue Management | |||
| Call Reporting | |||
| Auto-Dialer | |||
| Blended Call Center | |||
| Predictive Dialer | |||
| Interaction Tracking | |||
| Artificial Intelligence | |||
| Inside Sales Software | |||
| Lead Capture | |||
| Email Management | |||
| Call Monitoring | |||
| Automatic Call Distribution | |||
| Lead Qualification | |||
| Lead Management | |||
| Task Management | |||
| Performance Management | |||
| Data Management | |||
| Contact Management | |||
| Meeting Management | |||
| Call Recording | |||
| Lead Distribution | |||
| CRM | |||
| Interaction Tracking | |||
| Auto-Dialer | |||
| Calendar Management | |||
| Chat/Messaging | |||
| Reminders | |||
| Call List Management | |||
| Multi-Channel Communication | |||
| Deal Management | |||
| Sales Pipeline Management | |||
| Artificial Intelligence | |||
| Auto Dialer Software | |||
| Progressive Dialer | |||
| Power Dialer | |||
| Computer Telephony Integration | |||
| Preview Dialer | |||
| IVR/Voice Recognition | |||
| Automatic Call Distribution | |||
| Campaign Management | |||
| Call Scripting | |||
| Call Routing | |||
| Voice Mail | |||
| Call Recording | |||
| Call Transfer | |||
| Caller ID | |||
| Predictive Dialer | |||
| Call Center Management | |||
| Reporting/Analytics | |||
| Call Monitoring | |||
| Artificial Intelligence | |||
| Call Tracking Software | |||
| CRM | |||
| Call Monitoring | |||
| Automatic Call Distribution | |||
| Caller ID | |||
| Call Reporting | |||
| Contact Management | |||
| Conversion Tracking | |||
| Campaign Management | |||
| Call Center Management | |||
| Computer Telephony Integration | |||
| Predictive Dialer | |||
| Keyword Tracking | |||
| Call Transcription | |||
| API | |||
| Voice Mail | |||
| IVR/Voice Recognition | |||
| Call Routing | |||
| Artificial Intelligence | |||
| Cloud Communication Platform Software | |||
| File Sharing | |||
| Fax Management | |||
| Chat/Messaging | |||
| IVR/Voice Recognition | |||
| Call Recording | |||
| Audio/Video Conferencing | |||
| Call Routing | |||
| Artificial Intelligence | |||
| Contact Center Software | |||
| Automated Routing | |||
| Quality Management | |||
| Queue Management | |||
| IVR/Voice Recognition | |||
| Computer Telephony Integration | |||
| Collaboration Tools | |||
| Agent Interface | |||
| Chatbot | |||
| Auto-Dialer | |||
| Reporting/Analytics | |||
| Workforce Management | |||
| Artificial Intelligence | |||
| IVR Software | |||
| Call Center Management | |||
| Call Routing | |||
| Voice Mail | |||
| Text to Speech | |||
| Call Recording | |||
| Call Logging | |||
| Survey/Poll Management | |||
| Callback Scheduling | |||
| Phone Key Input | |||
| Reporting & Statistics | |||
| IVR/Voice Recognition | |||
| Caller ID | |||
| Campaign Management | |||
| Call Disposition | |||
| Call Monitoring | |||
| Auto-Dialer | |||
| Multi-Channel Communication | |||
| Multiple Scripts | |||
| Automatic Call Distribution | |||
| Computer Telephony Integration | |||
| Voice Customization | |||
| Real-Time Monitoring | |||
| Pre-recorded Messages | |||
| Artificial Intelligence | |||
| Predictive Dialer Software | |||
| Lead Management | |||
| Call Monitoring | |||
| Contact Management | |||
| List Management | |||
| Campaign Management | |||
| Automatic Call Distribution | |||
| Call Scheduling | |||
| Call Routing | |||
| Predictive Dialer | |||
| Call Center Management | |||
| Real-Time Reporting | |||
| Call Transfer | |||
| Campaign Specific Caller ID | |||
| FCC Compliance | |||
| Call Reporting | |||
| Interaction Tracking | |||
| Computer Telephony Integration | |||
| Reporting/Analytics | |||
| Call Recording | |||
| FTC Compliance | |||
| Artificial Intelligence | |||
| Remote Work Software | |||
| Softphone | |||
| Video Conferencing | |||
| Meeting Management | |||
| Remote Support | |||
| Communication Management | |||
| Time Zone Tracking | |||
| Third-Party Integrations | |||
| Electronic Signature | |||
| Live Chat | |||
| Video Chat | |||
| Task Management | |||
| Workflow Management | |||
| Collaboration Tools | |||
| Access Controls/Permissions | |||
| Progress Tracking | |||
| Employee Activity Monitoring | |||
| Reporting & Statistics | |||
| Document Management | |||
| Artificial Intelligence | |||
| Telephony Software | |||
| Call Center Management | |||
| Call Transfer | |||
| Computer Telephony Integration | |||
| VoIP | |||
| Voice Mail | |||
| Reporting/Analytics | |||
| Caller ID | |||
| Call Monitoring | |||
| Call Recording | |||
| Multi-Channel Communication | |||
| Auto-Dialer | |||
| IVR/Voice Recognition | |||
| Call Routing | |||
| Automatic Call Distribution | |||
| Artificial Intelligence | |||
| Unified Communications Software | |||
| Reporting & Statistics | |||
| Call Routing | |||
| Mobile Access | |||
| Contact Management | |||
| SMS Messaging | |||
| Voice Mail | |||
| Multi-User Collaboration | |||
| Two-Way Audio & Video | |||
| File Sharing | |||
| Multi-Channel Communication | |||
| Call Recording | |||
| Screen Sharing | |||
| Task Management | |||
| Artificial Intelligence | |||
| Other Information | |||
| Deployment | Cloud Hosted | Cloud Hosted | |
| Devices Supported | Web-Based, iPhone, Android, Windows, Mac, Linux | Web-Based, | |
| Pricing Model | Contact Vendor | Per User | |
| Support | 24x7 Support, Email, Phone, Chat, Knowledge Base | 24x7 Support, Email, Phone, Chat, Knowledge Base | |
| Target Company Size |
Small-Business,
Midsize-Business,
Large-Enterprise-Business
|
Self-Employed,
Small-Business,
Midsize-Business,
|
|
