Best Telephony Software for Small Businesses (Free & Paid)

Multiplatform Call Center Suite is a versatile call center software designed to enhance customer support and streamline call handling across multiple platforms. It offers features like call routing, auto-dialers, customer interaction tracking, and detailed reporting, making it an ideal solution for businesses with large call volumes. The software integrates with CRM systems, providing agents with ... Read more about Multiplatform Call Center Suite

Zaplee is an innovative telephony software designed to enhance communication and collaboration within organizations. This platform provides a suite of tools for managing calls, messaging, and video conferencing, enabling teams to connect seamlessly regardless of location. With its intuitive interface, users can make and receive calls from any device, access voicemail, and manage contacts efficient... Read more about Zaplee

Simple Phone is a telephony software that enables businesses to streamline communication, manage calls, and enhance customer service. The platform provides tools for call routing, call recording, and voicemail management, ensuring efficient handling of incoming and outgoing calls. Simple Phone’s interactive voice response (IVR) feature allows callers to navigate options independently, reducing w... Read more about Simple Phone

Voiso is an advanced call center software solution designed to streamline customer service operations. With Voiso, businesses can manage inbound and outbound calls efficiently, enabling customer support teams to handle high call volumes with ease. The platform offers a range of features including automated call routing, call queuing, and interactive voice response (IVR), ensuring that every custom... Read more about Voiso

Broadcaster Mobile is a comprehensive customer communications management (CCM) software that helps businesses streamline and enhance their communication strategies. Designed to support a variety of communication channels such as SMS, email, and push notifications, Broadcaster Mobile enables companies to reach customers in real time with personalized, targeted messages. The platform offers powerful... Read more about Broadcaster Mobile

Unlimited Appointments is a powerful telephony software designed to help businesses schedule and manage appointments effortlessly. The platform allows users to set up appointment booking systems that are easy to integrate into websites, customer portals, or mobile apps. Unlimited Appointments streamlines the process by offering automated reminders, reducing no-shows, and improving customer satisfa... Read more about Unlimited Appointments

TelXL Cxp is a feature-rich telephony software solution designed for businesses looking to enhance their communications infrastructure. Whether for customer service, sales teams, or internal communications, TelXL Cxp offers seamless voice-over-IP (VoIP) services to facilitate clear, reliable communication. The platform supports a wide range of communication features, including call routing, voicem... Read more about TelXL Cxp

Abacus Cloud is a cutting-edge call center software designed to enhance customer service operations for businesses of all sizes. The platform offers features for call routing, monitoring, and reporting, ensuring efficient handling of customer inquiries and support requests. Abacus Cloud supports multi-channel communication, allowing agents to manage calls, chats, and emails from a single interface... Read more about Abacus Cloud

EasyCall Cloud is a state-of-the-art Call Center Software designed to enhance customer service operations and streamline communication processes. Hosted on the cloud, EasyCall offers scalability and flexibility, allowing businesses to manage their call centers from anywhere with an internet connection. Key features include intelligent call routing, real-time analytics, automated call distribution,... Read more about EasyCall Cloud

Steam-connect is a cutting-edge call center software designed to optimize communication and enhance customer service. This platform offers a suite of features that empower call centers to manage inbound and outbound calls efficiently. With advanced call routing capabilities, Steam-connect ensures that customers are connected to the right agents quickly, minimizing wait times. The software also int... Read more about Steam-connect

Noda Contact Center is a powerful call center software designed to enhance customer service and streamline communication for organizations. With its user-friendly interface, Noda allows agents to manage inbound and outbound calls efficiently while providing comprehensive support tools. The software includes advanced features such as automatic call distribution, interactive voice response, and call... Read more about Noda Contact Center

PhoneCall is a robust call center software designed to enhance communication and streamline operations for businesses of all sizes. This platform provides comprehensive tools for managing inbound and outbound calls, enabling organizations to improve customer service and engagement. With its intuitive interface, PhoneCall allows agents to track calls, access customer information, and manage queues ... Read more about PhoneCall

QuestBlue Termination is an advanced telephony software designed to optimize communication and connectivity for businesses. The platform offers a range of features for managing voice communications, including call routing, termination, and reporting. With its robust infrastructure, QuestBlue Termination ensures high-quality voice transmission and minimal latency, enhancing overall communication ef... Read more about QuestBlue Termination

Digicontacts is a robust telephony software solution that simplifies communication management for businesses of all sizes. With features like call routing, voicemail, and call forwarding, it helps ensure that no communication is missed, even during high-call volumes. The software offers integration with CRM systems, enabling businesses to log calls, track customer interactions, and streamline foll... Read more about Digicontacts

Intalk.io is a robust call center software designed to enhance customer support and improve communication for businesses of all sizes. The platform offers a range of features, including inbound and outbound call handling, interactive voice response (IVR), call routing, and real-time analytics. Intalk.io integrates seamlessly with CRM systems, allowing businesses to track customer interactions and ... Read more about Intalk.io

Cloud-In-Touch For Business is an advanced workflow management software designed to enhance operational efficiency and streamline business processes. This platform offers a comprehensive set of tools for task management, project tracking, and team collaboration, ensuring that organizations can optimize their workflows and improve productivity. With an intuitive interface, users can easily create a... Read more about Cloud-In-Touch For Business

sisCallCenter is a telephony software designed for managing call center operations and improving customer service. The platform provides tools for routing calls, tracking agent performance, and managing customer interactions. sisCallCenter’s features include automatic call distribution, interactive voice response (IVR), and call recording, enabling businesses to streamline their call handling pr... Read more about sisCallCenter

Operata is an advanced call tracking software designed to help businesses optimize their customer service and marketing efforts by providing real-time data and insights into phone interactions. With Operata, businesses can track and record inbound and outbound calls, monitor key metrics such as call duration, source, and conversion rates, and identify trends that can improve call center performanc... Read more about Operata

Voxology is an advanced telephony software platform that enables businesses to optimize their communication systems and enhance customer service. Designed for businesses of all sizes, Voxology provides a wide range of telephony features, including voice calling, call routing, voicemail, and conference calling, all accessible through a centralized interface. The platform integrates seamlessly with ... Read more about Voxology

DeepCall is an advanced call center software solution that enables businesses to manage and optimize their customer service operations. With features like automated call distribution, call recording, real-time monitoring, and detailed reporting, DeepCall empowers businesses to deliver excellent customer experiences. The software integrates seamlessly with CRM systems, ensuring that agents have acc... Read more about DeepCall

1. MCUBE Contact Center Solution: - Automate call tracking for uniform analysis of business calls. 2. MCUBE IVRS: - Implement effective Interactive Voice Response (IVR) software for revenue boost and enhanced customer experience. 3. MCUBE Extension/PBX: - Strengthen agent availability, inbound call routing, and instant response with call forwarding solutions. 4. MCUBE Autodia... Read more about MCUBE

Cabertel is a flexible telephony software solution designed for businesses seeking to improve communication infrastructure. It offers a range of features, including VoIP (Voice over Internet Protocol), call routing, and conferencing tools, enabling businesses to manage inbound and outbound calls efficiently. Cabertel integrates with CRM systems, allowing users to link customer interactions with ca... Read more about Cabertel

Oyatel is a versatile telephony software that revolutionizes communication for businesses of all sizes. By integrating traditional phone systems with modern VoIP technology, Oyatel provides users with a reliable and flexible communication solution. The software offers a range of features, including call routing, voicemail, and conferencing, enhancing collaboration among team members. Its user-frie... Read more about Oyatel

Yo Telecom is an innovative Telephony Software designed to enhance and streamline business communication systems effectively. It offers a comprehensive platform for managing voice calls, implementing VoIP solutions, and analyzing call data, ensuring that organizations can maintain efficient and reliable communication channels. Yo Telecom features intuitive tools for setting up and managing phone s... Read more about Yo Telecom

Go4Clients is a call center software that enables businesses to manage inbound and outbound calls, automate customer interactions, and improve service quality. The platform provides tools for call routing, IVR setup, and performance tracking, ensuring an organized call management process. Go4Clients’ analytics offer insights into call volumes, customer satisfaction, and agent performance, helpin... Read more about Go4Clients