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PhoneCall Overview

PhoneCall is a robust call center software designed to enhance communication and streamline operations for businesses of all sizes. This platform provides comprehensive tools for managing inbound and outbound calls, enabling organizations to improve customer service and engagement. With its intuitive interface, PhoneCall allows agents to track calls, access customer information, and manage queues efficiently. The software includes features such as call routing, voicemail management, and detailed reporting, providing valuable insights into call center performance. Additionally, PhoneCall integrates seamlessly with customer relationship management (CRM) systems, enhancing data consistency and customer interactions. By adopting PhoneCall, businesses can optimize their call center operations, improve customer satisfaction, and drive overall success.

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Contact Details

  • Vendor Name PhoneCall
  • Founded 2015
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone

Training

  • In-person In-person
  • Live Online Live Online

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Commercial Real Estate, Electrical & Electronic Manufacturing, Marketing & Advertising, Outsourcing/Offshoring

PhoneCall Features

  • Call Recording
  • Computer Telephony Integration
  • Call Routing
  • Call Monitoring
  • Call Logging
  • Call Center Management
  • Activity Dashboard
  • Call Tracking
  • Callback Scheduling
  • Progressive Dialer
  • Manual Dialer
  • Call Transfer
  • Voice Mail
  • Contact Management
  • Inbound Call Center
  • Chat/Messaging
  • Outbound Call Center
  • Alerts/Escalation
  • CRM
  • Multi-Channel Communication
  • IVR/Voice Recognition
  • Call Scripting
  • Caller ID
  • Automatic Call Distribution
  • Queue Management
  • Call Reporting
  • Auto-Dialer
  • Blended Call Center
  • Predictive Dialer
  • Interaction Tracking
  • Interaction Tracking
  • Call Tagging
  • Computer Telephony Integration
  • Call Monitoring
  • Automatic Call Distribution
  • File Transfer
  • IVR/Voice Recognition
  • Performance Metrics
  • Recording
  • Event Triggered Actions
  • Activity Dashboard
  • Contact Management
  • Scheduled Recording
  • Voice Mail
  • Call Transcription
  • Reporting & Statistics
  • Call Center Management
  • Auto-Dialer
  • Automated Routing
  • Quality Management
  • Queue Management
  • IVR/Voice Recognition
  • Computer Telephony Integration
  • Collaboration Tools
  • Agent Interface
  • Chatbot
  • Auto-Dialer
  • Reporting/Analytics
  • Workforce Management
  • Lead Management
  • Call Monitoring
  • Contact Management
  • List Management
  • Campaign Management
  • Automatic Call Distribution
  • Call Scheduling
  • Call Routing
  • Predictive Dialer
  • Call Center Management
  • Real-Time Reporting
  • Call Transfer
  • Campaign Specific Caller ID
  • FCC Compliance
  • Call Reporting
  • Interaction Tracking
  • Computer Telephony Integration
  • Reporting/Analytics
  • Call Recording
  • FTC Compliance
  • Call Center Management
  • Call Transfer
  • Computer Telephony Integration
  • VoIP
  • Voice Mail
  • Reporting/Analytics
  • Caller ID
  • Call Monitoring
  • Call Recording
  • Multi-Channel Communication
  • Auto-Dialer
  • IVR/Voice Recognition
  • Call Routing
  • Automatic Call Distribution

PhoneCall Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$0.01 Per Feature

PhoneCall FAQs

  • No, PhoneCall does not offer a free version.

  • Yes, PhoneCall offers a free trial.

  • No, Credit Card details are not required for the PhoneCall trial.

  • PhoneCall offers the following pricing plans & packages:

    Basic

    $0.01 Per Feature

  • PhoneCall supports the following payment frequencies:

    • Monthly Subscription

  • No, PhoneCall does not offer an API.

  • PhoneCall offers support with the following options:
    • 24x7 Support , Email , Phone

  • PhoneCall offers training with the following options:
    • In-person , Live Online

  • PhoneCall supports the following languages:
    • English

  • Following are the typical users of the PhoneCall:
    • Self-Employed , Small-Business , Midsize-Business

  • PhoneCall supports the following deployment:
    • Cloud Hosted

  • PhoneCall supports the following devices and operating systems:
    • Web-Based