Best Telephony Software for Small Businesses (Free & Paid)

Running a small business comes with unique challenges, including tight budgets and limited resources. That’s why choosing the right telephony software can significantly improve your workflow and help you compete more effectively. Here, we feature the top telephony software solutions designed for small businesses—offering affordable pricing, user-friendly interfaces, and scalable features that grow alongside your company.
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Last Updated: October 01, 2025

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400 Software

Popular Picks in Telephony Software

OpenPhone

OpenPhone

$15 Per user

UniTel Voice

UniTel Voice

$9.99 Per month

KrispCall

KrispCall

$15 Per user

Google Voice

Google Voice

$10 Per user

List of Top Best Telephony Software for Small Businesses

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5G Software is a telephony software solution that enables businesses to leverage the capabilities of 5G networks for enhanced communication and collaboration. The platform provides a wide range of features, including voice calling, video conferencing, messaging, and call routing, all optimized for the high-speed, low-latency capabilities of 5G technology. 5G Software is designed to improve communi... Read more about 5G Software

Free Trial

Available

Pricing Type

$9999 Per feautre

Location

United States

Ubefone is a Telephony Software that helps businesses manage their communication systems efficiently. The platform includes tools for managing voice calls, text messaging, and VoIP services, enhancing business communication. Ubefone’s integration with customer relationship management (CRM) systems allows seamless interaction tracking and customer data access. The software offers features like ca... Read more about Ubefone

Free Trial

Available

Pricing Type

$9 Per user

Location

France

Autodialer is a robust telephony software solution designed to automate outbound calling for businesses. The software automatically dials phone numbers from a predefined list and connects live calls to agents, improving call center efficiency. It also includes features such as voicemail detection, call recording, and real-time reporting. Autodialer helps businesses save time and increase productiv... Read more about Autodialer

Free Trial

NA

Pricing Type

$195 Per feautre

Location

United States

ObserveCTI is an advanced telephony software designed to enhance call center operations and improve customer interactions. This platform offers features such as call monitoring, recording, and analytics, enabling organizations to manage their communication channels effectively. With ObserveCTI, users can easily track call quality, analyze customer interactions, and train agents to improve service ... Read more about ObserveCTI

Free Trial

Available

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Location

United States

Answer360 is a state-of-the-art telephony software solution designed to enhance communication and customer service for organizations of all sizes. With its robust features, users can manage inbound and outbound calls efficiently, improving response times and customer interactions. The software includes advanced call routing, interactive voice response (IVR), and call recording capabilities, allowi... Read more about Answer360

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NA

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Location

United States

Voximal is a sophisticated IVR (Interactive Voice Response) Software designed to enhance and streamline automated voice interactions for businesses and customer service centers. It offers a comprehensive platform for creating, managing, and optimizing IVR systems, ensuring that customers receive efficient and personalized service through automated voice menus and responses. Voximal features intuit... Read more about Voximal

Free Trial

Available

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Location

France

VirtualGlobalPhone is a cutting-edge telephony software designed to enhance communication for businesses of all sizes. It offers a comprehensive suite of features, including virtual phone numbers, call forwarding, voicemail transcription, and automated call routing, ensuring seamless connectivity and efficient call management. With VirtualGlobalPhone, users can make and receive calls from anywhere... Read more about VirtualGlobalPhone

Free Trial

Available

Pricing Type

$3.95 Per user

Location

NA

Stingo CRM with built-in telephony is a comprehensive customer relationship management software designed to streamline sales and customer service processes for organizations. This platform provides robust tools for managing customer interactions, tracking leads, and analyzing sales performance. With its user-friendly interface, Stingo CRM allows users to log calls, schedule follow-ups, and manage ... Read more about Stingo CRM Build in Telephony

Free Trial

Available

Pricing Type

$6 Per user

Location

India

urLive is a telephony software solution designed to provide businesses with an integrated communications platform for handling voice and video calls, messaging, and collaboration. It is particularly useful for organizations that rely on remote teams or customer support services. urLive offers high-quality voice and video calling, enabling seamless communication between staff and clients, regardles... Read more about urLive

Free Trial

Available

Pricing Type

$450 Per user

Location

Canada

BeInContact is a powerful help desk software that helps businesses provide top-notch customer support and enhance user experiences. The platform offers a centralized ticketing system that allows support teams to manage and resolve customer inquiries efficiently. BeInContact supports multiple communication channels, including email, live chat, phone calls, and social media, ensuring that customers ... Read more about BeInContact

Free Trial

NA

Pricing Type

$38 Per user

Location

Italy

Business Broadband is a telephony software solution designed to provide reliable and high-speed internet connectivity for businesses. This platform integrates voice over internet protocol (VoIP) services with broadband access, enabling seamless communication for teams and clients. With its robust features, Business Broadband offers call management tools, including call forwarding, voicemail, and c... Read more about Business Broadband

Free Trial

NA

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Location

United States

Galaxy+ is an advanced telephony software solution designed to enhance communication capabilities within organizations. Offering a range of features, it enables users to manage voice calls, video conferencing, and messaging from a single platform, streamlining communication processes and improving collaboration. With its intuitive interface, Galaxy+ simplifies call management, allowing users to ma... Read more about Galaxy+

Free Trial

NA

Pricing Type

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Location

India

HostedVoip is a versatile Telephony Software designed to provide businesses with flexible and reliable VoIP (Voice over Internet Protocol) communication solutions. It offers a cloud-based platform for managing voice calls, video conferencing, and instant messaging, ensuring seamless and efficient communication across organizations of all sizes. HostedVoip’s features include scalable SIP trunking... Read more about HostedVoip

Free Trial

Available

Pricing Type

$19 Per feautre

Location

United States

TelephoneMessagePad is a comprehensive telephony software designed to enhance communication and streamline message management for businesses. This innovative platform provides tools for managing incoming calls, taking messages, and routing them efficiently to the appropriate personnel. With TelephoneMessagePad, users can customize message-taking templates, ensuring that important information is ca... Read more about TelephoneMessagePad

Free Trial

Available

Pricing Type

$9.95 Per month

Location

United States

easyinbound is a powerful cloud-based PBX software that revolutionizes business communications by providing a fully virtualized phone system. Businesses can manage inbound and outbound calls, integrate customer support channels, and track performance—all through the cloud, eliminating the need for on-premise phone hardware. easyinbound offers features like call routing, call forwarding, IVR (int... Read more about easyinbound

Free Trial

NA

Pricing Type

$10 Per user

Location

Australia

PhoneIQ is an advanced call center software designed to enhance customer communication and streamline operations for businesses. This platform offers a comprehensive suite of features, including automatic call distribution, call recording, and analytics, to improve agent productivity and customer satisfaction. PhoneIQ enables organizations to manage inbound and outbound calls efficiently, ensuring... Read more about PhoneIQ

Free Trial

Available

Pricing Type

$10 Per user

Location

United States

INO CX is an innovative call center software solution designed to enhance customer support operations. With features like call routing, interactive voice response (IVR), and real-time analytics, INO CX ensures that every customer interaction is handled efficiently and effectively. The platform supports omnichannel communication, including voice, email, chat, and social media, enabling seamless int... Read more about INO CX

Free Trial

NA

Pricing Type

$40 Per month

Location

France

BNA is a sophisticated telephony software solution that provides businesses with the tools they need to manage communication systems efficiently. BNA offers a range of features designed to streamline voice communication, including call routing, voicemail management, conferencing, and call analytics. This platform enables businesses to integrate telephony with other communication channels, ensuring... Read more about BNA

Free Trial

NA

Pricing Type

Contact Vendor

Location

Netherlands

CALLMaster is an innovative telephony software solution that allows businesses to manage and optimize their communication systems effectively. It offers features like call routing, voice mail management, call recording, and real-time analytics to improve customer service and internal communication. CALLMaster’s easy-to-use interface and integration with CRM systems enable businesses to enhance p... Read more about CALLMaster Software

Free Trial

NA

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Location

United States

Web Invoice is a user-friendly billing and invoicing software designed to help businesses manage their invoicing processes efficiently. This platform provides comprehensive tools for creating, sending, and tracking invoices, ensuring that organizations can streamline their billing operations. Users can easily customize invoice templates, automate recurring billing, and manage payment reminders, en... Read more about Web Invoice

Free Trial

Available

Pricing Type

$50 Per user

Location

United States

Dynamics Telephony is an integrated telephony software designed to streamline communication within organizations. It offers features such as VoIP calling, call routing, and voicemail management, enhancing the efficiency of business communications. The software seamlessly integrates with existing CRM systems, allowing users to access customer data during calls for more personalized interactions. Wi... Read more about Dynamics Telephony

Free Trial

Available

Pricing Type

$15 Per month

Location

Ireland

YakoVoice is a cutting-edge telephony software designed to transform business communications with advanced VoIP technology and seamless integration. It offers a comprehensive platform for managing voice calls, messaging, and virtual meetings with clarity and reliability. YakoVoice features intuitive call routing, automated voicemail transcription, and customizable call handling rules, ensuring tha... Read more about YakoVoice

Free Trial

NA

Pricing Type

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Location

India

Doocti is an innovative telephony software solution designed to enhance communication for businesses of all sizes. This platform provides a comprehensive suite of tools for managing voice calls, video conferencing, and messaging, enabling seamless communication across teams and clients. With its user-friendly interface, Doocti allows users to make and receive calls from any device, ensuring flexib... Read more about Doocti

Free Trial

Available

Pricing Type

$8.3 Per month

Location

India

ConneXio is a call center software designed to enhance communication, streamline workflows, and improve customer service for call center teams. The platform includes tools for managing inbound and outbound calls, tracking call metrics, and monitoring agent performance. ConneXio’s automated call routing ensures that customer inquiries are directed to the right agents, reducing wait times and enha... Read more about ConneXio

Free Trial

Available

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Location

United States

Dubline is a telephony software solution designed to help businesses manage communication and customer interactions more effectively. The platform offers a cloud-based phone system that integrates with existing CRM, customer service, and collaboration tools to provide seamless communication across voice, video, and text channels. Dubline allows businesses to make and receive calls, send and receiv... Read more about Dubline

Free Trial

NA

Pricing Type

Contact Vendor

Location

Netherlands

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