Best Telephony Software for Small Businesses (Free & Paid)

T-Max Predictive Dialer is an advanced call center software designed to enhance outbound calling efficiency for organizations. This platform provides comprehensive tools for managing and automating the dialing process, ensuring that agents spend more time talking to potential customers and less time waiting for calls to connect. With its user-friendly interface, managers can easily set up dialing ... Read more about T-Max Predictive Dialer

VOIP Telephony Horizon is a cutting-edge telephony software designed to enhance business communication through Voice over Internet Protocol (VoIP) technology. It offers a comprehensive suite of features including high-quality voice calls, video conferencing, call forwarding, and voicemail, ensuring seamless and reliable communication for businesses of all sizes. The intuitive interface allows easy... Read more about VOIP Telephony Horizon

Dialing Innovations Call Center Application Suite is a comprehensive, cloudbased solution designed to streamline and enhance the operations of call centers. This software offers a suite of features that empower agents to increase productivity, optimize customer interactions, and improve overall service quality. With automatic call distribution (ACD), predictive dialers, and interactive voice respo... Read more about Dialing Innovations Call Center Application Suite

Ooma Office is a cloud-based business phone system designed to provide organizations with a reliable and flexible communication solution. The platform offers features such as call management, voicemail, video conferencing, and team messaging, ensuring seamless communication among employees and clients. Ooma Office provides tools for managing multiple lines and extensions, making it suitable for bu... Read more about Ooma Office

Tpad PBX is a versatile telephony software designed to optimize communication for businesses of all sizes. This powerful platform offers a comprehensive suite of features, including voice over IP (VoIP) calling, video conferencing, and unified messaging, allowing teams to connect seamlessly across various channels. Tpad PBX provides an intuitive user interface that simplifies call management, enab... Read more about Tpad PBX

Telemo is a comprehensive call center software designed to streamline customer service operations and improve agent productivity. The platform offers a range of features, including automatic call distribution, interactive voice response (IVR), and call routing, ensuring that customers are connected to the right agents quickly and efficiently. Telemo allows businesses to monitor call metrics, such ... Read more about Telemo

Kiamo is a help desk software designed to streamline customer support processes and enhance service efficiency. With its user-friendly interface, Kiamo enables businesses to manage customer queries, track issues, and assign tasks to support agents seamlessly. The platform offers multi-channel support, including email, live chat, and phone, ensuring that customers can reach out in their preferred w... Read more about Kiamo

VXT is an advanced telephony software designed to enhance communication systems for businesses of all sizes. It offers a wide range of features, including VoIP services, call routing, automated attendants, and voicemail-to-email functionality. VXT integrates seamlessly with existing CRM and collaboration tools, ensuring a unified communication experience. The software provides detailed call analyt... Read more about VXT

Protected Phones is a telephony software solution that offers advanced security features for private and secure communications. Designed for businesses and individuals concerned with maintaining confidentiality, this platform provides encrypted voice calls, secure messaging, and enhanced privacy controls, ensuring that sensitive information remains protected from eavesdropping and hacking. Protect... Read more about Protected Phones

CALLTREE is a comprehensive telephony software designed to enhance communication and streamline operations for businesses. This platform provides users with a suite of tools for managing inbound and outbound calls, facilitating conference calls, and integrating with customer relationship management (CRM) systems. With CALLTREE, organizations can improve customer interactions by enabling seamless c... Read more about CALLTREE

COLLABOS PHONE is an advanced call center software designed to enhance communication and streamline operations for customer support teams. This platform provides users with a suite of tools for managing inbound and outbound calls, tracking interactions, and analyzing performance metrics. With COLLABOS PHONE, organizations can optimize their call routing processes, ensuring that customers are conne... Read more about COLLABOS PHONE

Textr Team is a VoIP (Voice over Internet Protocol) software designed to help businesses and teams communicate efficiently through voice and video calls. The platform offers tools for making and receiving calls over the internet, facilitating both one-on-one and group communications. Textr Team includes features for call recording, voicemail, text messaging, and screen sharing, enhancing collabora... Read more about Textr Team

Myphoner is a cloud-based lead management and cold calling software, tailored for simplifying the sales process, especially for small to medium-sized businesses. Its standout feature is the intuitive lead tracking system, which ensures efficient management of cold calls and follow-ups, minimizing lead overlap and confusion. The software offers a unique 'queue-based' approach, allowing sales teams ... Read more about Myphoner

Conquer is a powerful call center software designed to help businesses manage their customer support and sales operations through efficient call handling and communication tools. The platform offers advanced features such as automated call routing, call recording, and real-time analytics, ensuring that customer interactions are handled smoothly and effectively. Conquer’s user-friendly interface ... Read more about Conquer

Dialfire is a robust call center software designed to streamline communication and enhance customer engagement. With features like predictive dialing, real-time reporting, and seamless CRM integration, it empowers businesses to optimize their telemarketing and customer service operations. Users can create customized call lists, monitor agent performance, and utilize automatic call distribution for... Read more about Dialfire

Centralpoint is a comprehensive knowledge management software designed to empower organizations with efficient information sharing and collaboration. This robust platform serves as a centralized repository for documents, resources, and expertise, enabling employees to access and share critical information effortlessly. With its intuitive search capabilities and customizable categorization, Central... Read more about Centralpoint

StandardFacile is a comprehensive telephony software that revolutionizes communication within businesses by offering a wide range of features designed for efficiency and productivity. This user-friendly solution enables companies to manage calls, messages, and customer interactions seamlessly. With advanced functionalities like call routing, voicemail management, and detailed reporting, StandardFa... Read more about StandardFacile

Omnicus is a comprehensive help desk software designed to streamline customer support operations for businesses of all sizes. It offers a user-friendly interface that allows support teams to manage tickets, track customer inquiries, and monitor resolution times efficiently. With features like automated ticket routing, a knowledge base for self-service support, and real-time analytics, Omnicus enha... Read more about Omnicus

OnRelay is a powerful business phone systems software designed to streamline communication within organizations. With cloud-based technology, it offers features like call routing, voicemail, call forwarding, and video conferencing. Its user-friendly interface ensures seamless integration with existing systems, enabling businesses to enhance customer service and internal communication. OnRelay is s... Read more about OnRelay

PhoneTools is an innovative workflow management software designed to optimize communication and streamline processes within organizations. This platform offers a range of tools for managing calls, messages, and tasks, ensuring that teams can collaborate efficiently and effectively. With PhoneTools, users can automate routine workflows, track call activity, and manage team assignments, enhancing pr... Read more about PhoneTools

CallAnalyst is an intuitive telephony software solution designed to help businesses manage and analyze their phone communications effectively. It provides features such as call logging, call tracking, and detailed reporting to optimize phone-based interactions. With CallAnalyst, businesses can monitor call durations, track missed calls, and assess employee performance based on phone activity. This... Read more about CallAnalyst

Fonoster is an innovative telephony software designed to help businesses build and manage their voice, video, and messaging applications using open-source technology. The platform provides a flexible solution for developers to create custom communication workflows, offering APIs for integration with existing systems and applications. With Fonoster, businesses can deploy virtual phone numbers, auto... Read more about Fonoster

Managed SIP is a telephony software that enables businesses to modernize communication by using SIP (Session Initiation Protocol) for voice and video calls. The platform provides reliable VoIP services, reducing traditional phone line costs and enabling seamless communication across devices and locations. Managed SIP offers features like call routing, conferencing, and voicemail, supporting effici... Read more about Managed SIP

KruptoConnect is a dynamic call center software designed to enhance customer interactions through efficient communication management. This software offers an array of tools to streamline inbound and outbound call operations, including automated call distribution, interactive voice response (IVR), and real-time analytics. KruptoConnect’s user-friendly dashboard provides agents with comprehensive ... Read more about KruptoConnect

SanCCS is a feature-rich call center software designed to optimize communication and improve customer service operations for businesses of all sizes. It provides an all-in-one solution for managing inbound and outbound calls, integrating with customer relationship management (CRM) systems to streamline workflows and enhance service delivery. With features such as automatic call distribution (ACD),... Read more about SanCCS