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CallAnalyst Overview

CallAnalyst is an intuitive telephony software solution designed to help businesses manage and analyze their phone communications effectively. It provides features such as call logging, call tracking, and detailed reporting to optimize phone-based interactions. With CallAnalyst, businesses can monitor call durations, track missed calls, and assess employee performance based on phone activity. This software is particularly useful for sales teams and customer service departments, allowing them to improve call handling efficiency and enhance customer interactions. CallAnalyst is ideal for companies seeking to gain insights into their telephony operations and improve communication strategies.

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Contact Details

  • Vendor Name TriVium Systems
  • Founded 1996
  • Location United States

Support

    NA

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Financial Services, Telecommunications

CallAnalyst Features

  • Inbound Reporting
  • CRM
  • Call Tracking
  • Interaction Tracking
  • Call Volume
  • Call Recording
  • Voice Mail
  • Call Center Management
  • Unattended Call Management
  • Activity Dashboard
  • Caller ID
  • Call Transfer
  • Outbound Reporting
  • Activity Tracking
  • User Management
  • Call Duration
  • Automatic Call Distribution
  • Call Monitoring
  • Call Routing
  • Performance Management
  • Contact Management
  • IVR/Voice Recognition
  • Auto-Dialer
  • Call List Management
  • Call Scripting
  • Callback Scheduling
  • Call Logging
  • Usage Tracking/Analytics
  • Cost Analysis
  • Billing & Invoicing
  • Call Center Management
  • Call Transfer
  • Computer Telephony Integration
  • VoIP
  • Voice Mail
  • Reporting/Analytics
  • Caller ID
  • Call Monitoring
  • Call Recording
  • Multi-Channel Communication
  • Auto-Dialer
  • IVR/Voice Recognition
  • Call Routing
  • Automatic Call Distribution

CallAnalyst Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • One-Time Payment One-Time Payment

Plans & Packages

Basic

$1000 Per User

CallAnalyst FAQs

  • No, CallAnalyst does not offer a free version.

  • Yes, CallAnalyst offers a free trial.

  • No, Credit Card details are not required for the CallAnalyst trial.

  • CallAnalyst offers the following pricing plans & packages:

    Basic

    $1000 Per User

  • CallAnalyst supports the following payment frequencies:

    • One-Time Payment

  • No, CallAnalyst does not offer an API.

  • CallAnalyst supports the following languages:
    • English

  • Following are the typical users of the CallAnalyst:
    • Self-Employed , Small-Business , Midsize-Business