SurveySparrow

SurveySparrow

Unified CX platform to grow your brand

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SurveySparrow Overview

SurveySparrow is an online survey tool that facilitates engaging and conversational surveys. It offers a dual interface, allowing users to create both chat-like and form-like surveys, enhancing respondent experience. The platform is known for its ease of use, with drag-and-drop functionalities making survey creation simple. It features a variety of question types and customizable templates, catering to different survey needs. SurveySparrow also includes powerful analytics for in-depth data analysis, helping in making informed decisions. The tool supports automation of survey distribution and follow-ups, saving time and effort. Integrations with various business tools are available, ensuring seamless data flow. SurveySparrow is suitable for businesses, researchers, and individuals seeking an efficient way to gather insights through surveys.

Contact Details

  • SurveySparrow
  • 2017
  • United States
  • 101-500

Support

  • 27x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base

Training

  • In-person
  • Webinar
  • Documentation

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based
  • iPhone
  • Android
  • Mac

Typical Customers

  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Industries

Education Management, Hospital & Health Care, Hospitality, Market Research, Startups

SurveySparrow Features

  • Churn Management
  • Engagement Tracking
  • Email Management
  • Social Media Integration
  • CRM
  • Multi-Language
  • Real Time Analytics
  • Campaign Management
  • Content Management
  • Event Triggered Actions
  • Feedback Management
  • Multi-Channel Communication
  • Customer Database
  • Surveys & Feedback
  • Customer Experience Management
  • Communication Management
  • Live Chat
  • Customer Segmentation
  • Visual Analytics
  • Customer History
  • Customer Portal
  • Sentiment Analysis
  • Trend Analysis
  • Survey/Poll Management
  • Data Visualization
  • Reporting/Analytics
  • Chat/Messaging
  • CRM
  • Feedback Management
  • Customer Segmentation
  • Customer Database
  • SMS Messaging
  • Visual Analytics
  • Email Management
  • Engagement Tracking
  • Multi-Channel Communication
  • Complaint Monitoring
  • Customer Experience Management
  • Sentiment Analysis
  • Performance Metrics
  • Social Media Integration
  • Customer Journey Mapping
  • NPS Survey
  • CES Survey
  • CSAT Survey
  • Reporting/Analytics
  • Social Media Integration
  • Paper-Based
  • Data Import/Export
  • Multi-Language
  • Benchmarking
  • Question Branching
  • Template Management
  • Statistical Analysis
  • Phone-Based
  • Real Time Data
  • Customer Segmentation
  • Survey Builder
  • Face-to-Face
  • Multi-Channel Distribution
  • Customizable Questions
  • Monitoring
  • Panel Management
  • Survey/Poll Management
  • Drag & Drop
  • Trend Analysis
  • Question Library
  • Email Management
  • Sentiment Analysis
  • Conditional Logic
  • Activity Tracking
  • Charting
  • Multiple User Accounts
  • Performance Management
  • Employee Recognition
  • Real Time Data
  • Progress Tracking
  • Goal Management
  • Surveys & Feedback
  • Engagement Tracking
  • Employee Onboarding
  • Chat/Messaging
  • Pulse Surveys
  • Goal Setting/Tracking
  • Gamification
  • Training Management
  • Benchmarking
  • Feedback Management
  • 360 Degree Feedback
  • Performance Metrics
  • Reporting/Analytics
  • Communication Management
  • Employee Reward Programs
  • Question Library
  • Employee Management
  • Alerts/Notifications
  • Employee Database
  • Negative Feedback Management
  • Employee Portal
  • URL Customization
  • Offline Response Collection
  • Feedback Management
  • Template Management
  • Email Marketing
  • Reporting/Analytics
  • Multi-Language
  • Data Import/Export
  • Real Time Data
  • Engagement Tracking
  • Question Piping
  • Data Analysis Tools
  • Activity Dashboard
  • Customer Segmentation
  • Question Library
  • Survey Builder
  • Customizable Questions
  • Randomization
  • Support Audio/Images/Video
  • Site Intercept Survey
  • Question Branching
  • Multi-Channel Distribution
  • Drag & Drop
  • Social Media Integration
  • Skip Logic
  • Response Validation
  • Pulse Surveys
  • Access Controls/Permissions
  • Visual Analytics
  • Alerts/Notifications

SurveySparrow Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Trial

  • 14 Days

Free Version

  • N/A

Payment Frequency

  • Annual Subscription
  • Monthly Payment

Zoho CRM Reviews

Ross E

Posted 1 day ago

General Manager

Events Services, 51 - 200 Employess

Rating

Overall Rating

  • 3.0

Quality

  • 3.0

Communication

  • 3.0

Cost

  • 3.0

Project Details

Project Cost :- $100000 to $500000

Project Status :- On Going

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SurveySparrow FAQ's

No, SurveySparrow does not offer a free version.

Yes, SurveySparrow offers a free trial.

No, Credit Card details are not required for the SurveySparrow trial.

SurveySparrow supports the following payment frequencies:

  • Annual Subscription , Monthly Payment

No, SurveySparrow does not offer an API.

SurveySparrow offers support with the following options:

27x7 Support , Email , Phone , Chat , Knowledge Base

SurveySparrow offers training with the following options:

In-person , Webinar , Documentation

SurveySparrow supports the following languages:

Czech , Dutch , English , French , German , Spanish

Following are the typical users of the SurveySparrow:

Small-Business , Midsize-Business , Large-Enterprise-Business

SurveySparrow supports the following deployment:

Cloud Hosted

SurveySparrow supports the following mobile devices:

Web-Based , iPhone , Android