SurveySparrow Review : Go conversational. Get more answers.

SurveySparrow works in a loop and helps the business to grow. The software builds surveys, shares surveys, makes clean reports, customizes question and closes the feedback loop for better analysis. SurveySparrow discovers customer satisfaction by accumulating feedbacks through various portals. The platform involves Chatbots, carries out market research, and employee engagement in order to create a better work culture.

SurveySparrow Ratings
Capterra 4.5
  GetApp  4.7
G2Crowd 4.4
Crozdesk 4.4


United States

02 – 10


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What is SurveySparrow?

SurveySparrow is an online survey software which lets you turn your surveys into meaningful conversations. With a chat-like interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer 40% more responses.

With its multiple interfaces like Chat and Form, you can design your surveys exactly the way you want! And if you want to gauge survey responses over a period of time to improve your customer or employee satisfaction index, SurveySparrow’s Recurring Surveys will do the job for you.

Not just that, the easy sharing options, allow you to share your surveys across Web, Mobile, Social, and E-mail to collect feedback from your target audience, with ease.

What are the benefits of SurveySparrow to the businesses?

Not two businesses are the same. Each of them holds different values, different sets of customers and hence the plethora of requirements are unique to each. SurveySparrow is scalable as well as highly customizable making it perfect for any business. The adaptability lets surveysparrow be unique to each business, without compromising performance. SurveySparrow lets you exceed your customer expectations and helps to grow your business.

SurveySparrow Features

 Conversational Interface
Custom Rebranding (Logo, CSS, Domain, Email, SSL)
Multiple Question Types (Piping & Variables)
Logic (Jump & Display)
File Upload
Chatbot for Website
SMS Surveys
Email Surveys
Embedded Surveys
Recurring Surveys
Social Meta Tags
Response Notification
Survey Redirect
Integrations (Webhooks, Zapier & more)

What is unique about SurveySparrow?

The conversational interface lets you gather feedback in a non-intrusive way. The surveys created via surveysparrow are engaging and guarantee higher completion rates. SurveySparrow allows you to customize the survey experience inside-out. Packed with fresh and innovative features, SurveySparrow comes with an affordable package.

Technical Details

Devices: Mobile, Tablet, Desktop
Languages: English, German, and Spanish

Support Details

Email, phone, live chat support, demo

What customers are saying about SurveySparrow

"Beautifully designed front and back end. Very easy to set up a survey, send it via email by their service, create different weblinks for one survey, post it within the dashboard to your desired social media channel or embed it on your website." - Ramon H.

"Available in Very cheap rate when compared to other survey tools. The customer support team is awesome. It has different approach of creating a survey setup. Its setup mainly concentrates on Interacting directly with the user." - Pranay M.

"Most people check email on a phone, Survey Sparrow takes a mobile-first approach to surveys with a mobile-friendly survey tool that looks more like a chatbot than a standard survey tool. The flow makes it more like a chat conversation rather than a standard survey tool, I have had much better results using this tool than old fashioned survey tools." - Shannon R.

" It looks beautiful - both the dashboard and the survey taker's experience. Such a smooth and easy to answer process, and with a conversational tone that encourages the survey taker to complete it." - Kimberly C.

Top Categories Where We Listed SurveySparrow

Customer Engagement Software
Market Research Software
Top Survey Software