Zenvia Overview

Zenvia is a customer communications management software designed to enhance interactions across multiple channels. With its omnichannel capabilities, Zenvia enables businesses to engage customers via messaging platforms, SMS, email, and social media, all within a single platform. The software’s automation tools allow companies to create personalized customer journeys, ensuring timely responses and improved customer satisfaction. Zenvia’s advanced analytics and reporting features provide actionable insights, helping businesses optimize their communication strategies and measure performance. The platform also integrates with CRM systems, offering a unified view of customer interactions and streamlining workflows. Zenvia’s scalability makes it suitable for businesses of all sizes, and its easy-to-use interface ensures quick implementation and minimal training. Ideal for organizations looking to improve customer engagement, Zenvia enhances communication efficiency and fosters long-term relationships.

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Zenvia Screenshot & Video

Contact Details

  • Vendor Name Zenvia
  • Founded 2004
  • Location Brazil

Support

  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Import & Export, Information Technology & Services, Renewables & Environment

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Zenvia Features

  • Arrow Icon Lead Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Campaign Management
  • Arrow Icon Data Import/Export
  • Arrow Icon Campaign Segmentation
  • Arrow Icon Contact Database
  • Arrow Icon Campaign Planning
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Channel Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Lead Capture
  • Arrow Icon Campaign Scheduling
  • Arrow Icon Drip Campaigns
  • Arrow Icon Lead Generation
  • Arrow Icon Engagement Tracking
  • Arrow Icon Conversion Rate Optimization
  • Arrow Icon Visual Analytics
  • Arrow Icon Click Tracking
  • Arrow Icon Auto-Responders
  • Arrow Icon Template Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Multi-Campaign
  • Arrow Icon Campaign Analytics
  • Arrow Icon Social Media Integration
  • Arrow Icon Email Marketing
  • Arrow Icon AB Testing
  • Arrow Icon Content Management
  • Arrow Icon Drip Campaigns
  • Arrow Icon Customizable CTAs
  • Arrow Icon Email Marketing
  • Arrow Icon Engagement Tracking
  • Arrow Icon Customizable Forms
  • Arrow Icon ROI Tracking
  • Arrow Icon Website Visitor Tracking
  • Arrow Icon Lead Capture
  • Arrow Icon Marketing Calendar
  • Arrow Icon Dynamic Content
  • Arrow Icon Event Triggered Actions
  • Arrow Icon SMS Marketing
  • Arrow Icon AB Testing
  • Arrow Icon Lead Qualification
  • Arrow Icon Data Import/Export
  • Arrow Icon Conversion Tracking
  • Arrow Icon Social Marketing
  • Arrow Icon Landing Pages
  • Arrow Icon Template Management
  • Arrow Icon Segmentation
  • Arrow Icon Campaign Analytics
  • Arrow Icon Lead Generation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Sales Analytics
  • Arrow Icon Lead Management
  • Arrow Icon Multi-Campaign
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Marketing Automation
  • Arrow Icon Campaign Management
  • Arrow Icon CRM
  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Contact Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Text-to-Win
  • Arrow Icon Mobile Keywords
  • Arrow Icon SMS Messaging
  • Arrow Icon Message Personalization
  • Arrow Icon Campaign Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Multi-Campaign
  • Arrow Icon Automated Responses
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Communication Management
  • Arrow Icon Scheduled Messaging
  • Arrow Icon Polls/Voting
  • Arrow Icon Mass Texting
  • Arrow Icon MMS
  • Arrow Icon Contact Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Campaign Planning
  • Arrow Icon 2-Way Messaging
  • Arrow Icon Live Chat
  • Arrow Icon Engagement Tracking
  • Arrow Icon Mobile Coupons
  • Arrow Icon SMS Marketing
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Compliance Management
  • Arrow Icon Reputation Management
  • Arrow Icon Multi-Language
  • Arrow Icon QR Codes
  • Arrow Icon Reminders
  • Arrow Icon Open Rate Tracking
  • Arrow Icon File Sharing
  • Arrow Icon Fax Management
  • Arrow Icon Chat/Messaging
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Recording
  • Arrow Icon Audio/Video Conferencing
  • Arrow Icon Call Routing
  • Arrow Icon Template Management
  • Arrow Icon Workflow Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Content Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon On-Demand Communications
  • Arrow Icon Personalization
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Interactive Content
  • Arrow Icon Video Support
  • Arrow Icon Customer Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Batch Communications
  • Arrow Icon Customer History
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Feedback Management

Zenvia Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • BRL (R$) BRL (R$)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Zenvia FAQs

Zenvia is a customer communications management software designed to enhance interactions across multiple channels. With its omnichannel capabilities, Zenvia enables businesses to engage customers via messaging platforms, SMS, email, and social media, all within a single platform. The software’s automation tools allow companies to create personalized customer journeys, ensuring timely responses and improved customer satisfaction. Zenvia’s advanced analytics and reporting features provide actionable insights, helping businesses optimize their communication strategies and measure performance. The platform also integrates with CRM systems, offering a unified view of customer interactions and streamlining workflows. Zenvia’s scalability makes it suitable for businesses of all sizes, and its easy-to-use interface ensures quick implementation and minimal training. Ideal for organizations looking to improve customer engagement, Zenvia enhances communication efficiency and fosters long-term relationships.

  • No, Zenvia does not offer a free version.

  • Yes, Zenvia offers a free trial.

  • No, Credit Card details are not required for the Zenvia trial.

  • No, Zenvia does not offer an API.

  • Zenvia offers support with the following options:
    • Email , Chat , Knowledge Base

  • Zenvia offers training with the following options:
    • Webinar , Documentation , Videos

  • Zenvia supports the following languages:
    • English

  • Following are the typical users of the Zenvia:
    • Self-Employed , Small-Business , Midsize-Business

  • Zenvia supports the following deployment:
    • Cloud Hosted

  • Zenvia supports the following devices and operating systems:
    • Web-Based , iPhone , Android

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