Vee24 Overview

Vee24 is a sophisticated live chat software that enhances customer engagement and streamlines communication between businesses and their customers. The platform offers realtime messaging, allowing companies to respond quickly to customer inquiries and resolve issues efficiently. Vee24 integrates with various digital channels, including websites, mobile apps, and social media platforms, providing businesses with the flexibility to communicate with customers wherever they are. The software includes features like video chat, cobrowsing, and file sharing, enabling businesses to offer personalized and interactive support. Vee24’s AIpowered chatbots assist with routine queries, freeing up human agents to handle more complex issues. The platform also includes analytics and reporting tools, providing businesses with valuable insights into customer behavior and support team performance. With its omnichannel capabilities and focus on improving customer service, Vee24 helps businesses build stronger relationships with customers and increase satisfaction.

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Contact Details

  • Vendor Name Vee24
  • Founded
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • iPhone iPhone
  • Windows Windows

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Furniture, Internet, Retail

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Vee24 Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis

Vee24 Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription

Plans & Packages

Basic

$1 Per Year

Vee24 FAQs

Vee24 is a sophisticated live chat software that enhances customer engagement and streamlines communication between businesses and their customers. The platform offers realtime messaging, allowing companies to respond quickly to customer inquiries and resolve issues efficiently. Vee24 integrates with various digital channels, including websites, mobile apps, and social media platforms, providing businesses with the flexibility to communicate with customers wherever they are. The software includes features like video chat, cobrowsing, and file sharing, enabling businesses to offer personalized and interactive support. Vee24’s AIpowered chatbots assist with routine queries, freeing up human agents to handle more complex issues. The platform also includes analytics and reporting tools, providing businesses with valuable insights into customer behavior and support team performance. With its omnichannel capabilities and focus on improving customer service, Vee24 helps businesses build stronger relationships with customers and increase satisfaction.

  • No, Vee24 does not offer a free version.

  • Yes, Vee24 offers a free trial.

  • No, Credit Card details are not required for the Vee24 trial.

  • Vee24 offers the following pricing plans & packages:

    Basic

    $1 Per Year

  • Vee24 supports the following payment frequencies:

    • Annual Subscription

  • No, Vee24 does not offer an API.

  • Vee24 offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , FAQs/Forum

  • Vee24 offers training with the following options:
    • In-person , Live Online , Documentation , Videos

  • Vee24 supports the following languages:
    • English

  • Following are the typical users of the Vee24:
    • Self-Employed , Small-Business , Midsize-Business

  • Vee24 supports the following deployment:
    • Cloud Hosted , On-Premise

  • Vee24 supports the following devices and operating systems:
    • Web-Based , iPhone , Windows

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