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Telemo Overview

Telemo is a comprehensive call center software designed to streamline customer service operations and improve agent productivity. The platform offers a range of features, including automatic call distribution, interactive voice response (IVR), and call routing, ensuring that customers are connected to the right agents quickly and efficiently. Telemo allows businesses to monitor call metrics, such as wait times, call volume, and response rates, providing valuable insights into performance. The software’s real-time analytics help managers identify trends, improve customer interactions, and optimize staffing. Telemo’s CRM integration enables agents to access customer data instantly, personalizing interactions and enhancing customer satisfaction. Additionally, the platform supports omnichannel communication, allowing businesses to manage calls, emails, chats, and social media inquiries from a single interface. By improving the customer experience and streamlining operations, Telemo helps businesses enhance service quality, reduce costs, and drive customer loyalty.

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Telemo Screenshot & Video

Contact Details

  • Vendor Name StarTele Logic
  • Founded 2019
  • Location India

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Computer Software, Information Technology & Services, Logistics & Supply Chain, Telecommunications

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Telemo Features

  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking
  • Arrow Icon File Sharing
  • Arrow Icon Fax Management
  • Arrow Icon Chat/Messaging
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Recording
  • Arrow Icon Audio/Video Conferencing
  • Arrow Icon Call Routing
  • Arrow Icon Call Center Management
  • Arrow Icon Call Routing
  • Arrow Icon Voice Mail
  • Arrow Icon Text to Speech
  • Arrow Icon Call Recording
  • Arrow Icon Call Logging
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Callback Scheduling
  • Arrow Icon Phone Key Input
  • Arrow Icon Reporting & Statistics
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Caller ID
  • Arrow Icon Campaign Management
  • Arrow Icon Call Disposition
  • Arrow Icon Call Monitoring
  • Arrow Icon Auto-Dialer
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Multiple Scripts
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Voice Customization
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Pre-recorded Messages
  • Arrow Icon Call Center Management
  • Arrow Icon Call Transfer
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon VoIP
  • Arrow Icon Voice Mail
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Caller ID
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Recording
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Auto-Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Routing
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Call Routing
  • Arrow Icon Mobile Access
  • Arrow Icon Contact Management
  • Arrow Icon SMS Messaging
  • Arrow Icon Voice Mail
  • Arrow Icon Multi-User Collaboration
  • Arrow Icon Two-Way Audio & Video
  • Arrow Icon File Sharing
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Call Recording
  • Arrow Icon Screen Sharing
  • Arrow Icon Task Management
  • Arrow Icon Two Way Audio & Video
  • Arrow Icon HD Audio/Video
  • Arrow Icon Mobile Access
  • Arrow Icon Electronic Hand Raising
  • Arrow Icon Meeting Management
  • Arrow Icon Automatic Transcription
  • Arrow Icon Collaboration Tools
  • Arrow Icon Presentation Tools
  • Arrow Icon Screen Sharing
  • Arrow Icon Recording
  • Arrow Icon Real-Time Chat
  • Arrow Icon Private Chat
  • Arrow Icon File Sharing
  • Arrow Icon Presentation Streaming
  • Arrow Icon Host Controls
  • Arrow Icon Video Conferencing

Telemo Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription

Plans & Packages

Basic

$5 Per Year

Telemo FAQs

Telemo is a comprehensive call center software designed to streamline customer service operations and improve agent productivity. The platform offers a range of features, including automatic call distribution, interactive voice response (IVR), and call routing, ensuring that customers are connected to the right agents quickly and efficiently. Telemo allows businesses to monitor call metrics, such as wait times, call volume, and response rates, providing valuable insights into performance. The software’s real-time analytics help managers identify trends, improve customer interactions, and optimize staffing. Telemo’s CRM integration enables agents to access customer data instantly, personalizing interactions and enhancing customer satisfaction. Additionally, the platform supports omnichannel communication, allowing businesses to manage calls, emails, chats, and social media inquiries from a single interface. By improving the customer experience and streamlining operations, Telemo helps businesses enhance service quality, reduce costs, and drive customer loyalty.

  • No, Telemo does not offer a free version.

  • Yes, Telemo offers a free trial.

  • No, Credit Card details are not required for the Telemo trial.

  • Telemo offers the following pricing plans & packages:

    Basic

    $5 Per Year

  • Telemo supports the following payment frequencies:

    • Annual Subscription

  • No, Telemo does not offer an API.

  • Telemo offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Telemo offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Telemo supports the following languages:
    • English

  • Following are the typical users of the Telemo:
    • Self-Employed , Small-Business , Midsize-Business

  • Telemo supports the following deployment:
    • Cloud Hosted , On-Premise

  • Telemo supports the following devices and operating systems:
    • Web-Based , Linux