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Scale B2C Customer Service With AI Chat, Bots, Video, and More

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Talkative Overview

Talkative is an innovative customer engagement software developed to provide a seamless online communication experience. Its key feature is the integration of live chat, voice calls, video calls, and co-browsing within a single platform, facilitating diverse and dynamic customer interactions. Particularly notable is its co-browsing functionality, which allows agents to interactively guide customers through websites, enhancing support and sales processes. Talkative also integrates seamlessly with existing contact center systems and CRM software, ensuring a unified approach to customer communication. The addition of real-time analytics helps businesses track engagement and optimize service strategies. With its focus on interactive communication, Talkative is ideal for businesses looking to elevate their online customer experience and strengthen their digital customer service capabilities.

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Talkative Screenshot & Video

Contact Details

  • Vendor Name Talkative
  • Founded 2015
  • Location United Kingdom
  • Employees 11-50

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • Mac Mac
  • Linux Linux

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

English, French, German, Spanish

Industries

Automotive

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Talkative Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Natural Language Processing
  • Arrow Icon Automated Responses
  • Arrow Icon Virtual Assistant
  • Arrow Icon Chatbot
  • Arrow Icon AI/Machine Learning
  • Arrow Icon Query Suggestions
  • Arrow Icon Customer Support
  • Arrow Icon Language Detection
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon Code-free Development
  • Arrow Icon Automated Routing
  • Arrow Icon Augmented Analytics
  • Arrow Icon Transfers/Routing
  • Arrow Icon Lead Qualification
  • Arrow Icon Customizable Branding
  • Arrow Icon Lead Capture
  • Arrow Icon For Sales/Marketing
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot

Talkative Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription
  • Monthly Payment Monthly Payment
Pricing Page   Demo Page  

Plans & Packages

Team

$45 Per Month

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Talkative FAQs

Talkative is an innovative customer engagement software developed to provide a seamless online communication experience. Its key feature is the integration of live chat, voice calls, video calls, and co-browsing within a single platform, facilitating diverse and dynamic customer interactions. Particularly notable is its co-browsing functionality, which allows agents to interactively guide customers through websites, enhancing support and sales processes. Talkative also integrates seamlessly with existing contact center systems and CRM software, ensuring a unified approach to customer communication. The addition of real-time analytics helps businesses track engagement and optimize service strategies. With its focus on interactive communication, Talkative is ideal for businesses looking to elevate their online customer experience and strengthen their digital customer service capabilities.

  • No, Talkative does not offer a free version.

  • No, Talkative does not offer any free trial.

  • No, Credit Card details are not required for the Talkative trial.

  • Talkative offers the following pricing plans & packages:

    Team

    $45 Per Month

  • Talkative supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, Talkative offers an API.

  • Talkative offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • Talkative offers training with the following options:
    • In-person , Documentation

  • Talkative supports the following languages:
    • English , French , German , Spanish

  • Following are the typical users of the Talkative:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Talkative supports the following deployment:
    • Cloud Hosted

  • Talkative supports the following devices and operating systems:
    • Web-Based , Mac , Linux