Sinch is a live chat software designed to help businesses provide real-time customer support and enhance online engagement. The platform allows businesses to interact with customers through live chat on their websites or mobile apps, providing immediate responses to inquiries and resolving issues quickly. Sinch includes features like chatbots, automated responses, and ticketing, ensuring efficient and personalized customer service. The software also integrates with other communication channels, such as email and social media, allowing businesses to manage all customer interactions in one place. With its analytics and reporting tools, Sinch provides businesses with valuable insights into customer satisfaction, chat performance, and engagement trends, enabling them to optimize support operations and deliver exceptional customer service.
Sinch
Belgium
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