Satsum is an innovative customer experience software designed to help businesses enhance interactions with their customers across various touchpoints. This platform provides tools for gathering customer feedback, analyzing sentiment, and tracking engagement metrics, enabling organizations to gain valuable insights into customer preferences and behavior. With Satsum, businesses can create customized surveys and feedback forms to capture real-time customer input, facilitating informed decision-making. The software's analytics capabilities allow users to visualize data trends and identify areas for improvement, enhancing overall customer satisfaction. Additionally, Satsum supports integration with existing CRM systems, enabling a seamless flow of information. By leveraging Satsum, organizations can optimize their customer experience strategies, foster loyalty, and drive business growth.
Satsum
2014
United Kingdom
Chat
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