SAAS First logo

SAAS First Verified Profile

AI-First Help Desk to Deliver Exceptional CX

  Write a Review Visit Website  

SAAS First Overview

SAAS First is a comprehensive customer support platform designed to streamline and enhance your support operations. Our omnichannel inbox consolidates all customer interactions—email, live chat, social media—into a single, unified interface, ensuring no communication is missed. The AI-powered chatbot, Milly, provides instant responses to routine queries, freeing your agents to tackle more complex issues. Our integrated live chat feature allows for real-time customer engagement, while AI data analysis offers actionable insights to optimize your support strategy.

The self-service knowledge base empowers customers to find answers independently, reducing the burden on your support team. Seamless CRM integration helps manage customer data and history, enabling personalized service. Automated workflows save time by handling repetitive tasks, and collaboration tools ensure smooth team operations. With performance analytics, track metrics like response times and customer satisfaction to continuously improve. SAAS First scales with your business, offering a versatile solution for evolving support needs.

Read More

SAAS First Screenshot & Video

Contact Details

  • Vendor Name GBD Software as a Service Ltd.
  • Founded 2022
  • Location Hungary
  • Employees 11-50

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Live Online Live Online
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Accounting, Agriculture, Animation, Apparel & Fashion, Architecture & Planning, Arts & Crafts, Automotive, Bakery, Brewery, Business Services, Business Supplies & Equipment, Capital Markets, Commercial Real Estate, Computer & Network Security, Computer Games, Computer Hardware, Computer Networking, Computer Software, Consumer Electronics, Consumer Goods, Consumer Services, Dental, E-commerce, E-learning, Education Management, Electrical & Electronic Manufacturing, Entertainment

You May Also Like

Chatfuel

Chatfuel

 Write a Review

$15 Per feautre

Dialogflow

Dialogflow

 Write a Review

perfeature

Drift

Drift

 Write a Review

$2500 Per month

SAAS First Features

  • Arrow Icon Data Discovery
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Visual Analytics
  • Arrow Icon Customizable Reports
  • Arrow Icon Ad hoc Analysis
  • Arrow Icon Data Visualization
  • Arrow Icon Performance Metrics
  • Arrow Icon Dashboard
  • Arrow Icon Search/Filter
  • Arrow Icon Data Extraction
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Single Sign On
  • Arrow Icon SSL Security
  • Arrow Icon Text Editing
  • Arrow Icon Activity Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Document Management
  • Arrow Icon Drag & Drop
  • Arrow Icon Live Chat
  • Arrow Icon Self Service Portal
  • Arrow Icon Content Management
  • Arrow Icon Multi-Language
  • Arrow Icon Dashboard
  • Arrow Icon Campaign Tracking
  • Arrow Icon ROI Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Performance Metrics
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Campaign Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon KPI Monitoring
  • Arrow Icon Performance Metrics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Email Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon Augmented Analytics
  • Arrow Icon Customizable Branding
  • Arrow Icon Lead Capture

SAAS First Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Payment Monthly Payment
Pricing Page   Trial Page   Demo Page  

Plans & Packages

Core

$0 Per Month

Growth

$29 Per Month

Power

$99 Per Month

Top SAAS First Alternatives

View all SAAS First Alternatives

Brevo

Constant Contact

EngageBay CRM

Intercom

SAAS First FAQs

SAAS First is a comprehensive customer support platform designed to streamline and enhance your support operations. Our omnichannel inbox consolidates all customer interactions—email, live chat, social media—into a single, unified interface, ensuring no communication is missed. The AI-powered chatbot, Milly, provides instant responses to routine queries, freeing your agents to tackle more complex issues. Our integrated live chat feature allows for real-time customer engagement, while AI data analysis offers actionable insights to optimize your support strategy.

The self-service knowledge base empowers customers to find answers independently, reducing the burden on your support team. Seamless CRM integration helps manage customer data and history, enabling personalized service. Automated workflows save time by handling repetitive tasks, and collaboration tools ensure smooth team operations. With performance analytics, track metrics like response times and customer satisfaction to continuously improve. SAAS First scales with your business, offering a versatile solution for evolving support needs.

  • No, SAAS First does not offer a free version.

  • Yes, SAAS First offers a free trial.

  • No, Credit Card details are not required for the SAAS First trial.

  • SAAS First offers the following pricing plans & packages:

    Core

    $0 Per Month

    Growth

    $29 Per Month

    Power

    $99 Per Month

  • SAAS First supports the following payment frequencies:

    • Monthly Payment

  • No, SAAS First does not offer an API.

  • SAAS First offers support with the following options:
    • 24x7 Support , Email , Chat , Knowledge Base

  • SAAS First offers training with the following options:
    • Live Online , Documentation , Videos

  • SAAS First supports the following languages:
    • English

  • Following are the typical users of the SAAS First:
    • Small-Business , Midsize-Business

  • SAAS First supports the following deployment:
    • Cloud Hosted

  • SAAS First supports the following devices and operating systems:
    • Web-Based