Requestia is an IT Service Management (ITSM) software designed to streamline and optimize IT service delivery in organizations. With its user-friendly interface, Requestia helps IT teams handle service requests, incidents, problems, and changes efficiently. The software follows industry best practices, including ITIL (Information Technology Infrastructure Library) frameworks, ensuring a structured approach to managing IT services. It features a powerful ticketing system that automatically categorizes and prioritizes requests, reducing manual intervention and minimizing response times. With Requestia’s real-time dashboards and reporting tools, IT teams can track the status of ongoing issues, identify recurring problems, and improve overall service quality. The platform also allows for seamless integration with other IT systems such as monitoring tools and asset management software. Furthermore, Requestia provides self-service portals for end-users, enabling them to resolve common issues and track the progress of their requests independently. This increases user satisfaction and allows IT teams to focus on more complex tasks.
Requestia Software
Brazil
Email
Service Catalog
