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RenewityRMA Overview

RenewityRMA is a specialized Customer Service Software designed to help businesses manage return merchandise authorizations (RMAs) and repair processes efficiently. The platform offers tools for tracking product returns, managing repairs, and handling customer service requests. RenewityRMA features an intuitive dashboard that allows users to automate RMA workflows, track the status of returns, and communicate with customers in real time. The software includes reporting tools that provide insights into return trends, repair performance, and customer satisfaction. Ideal for manufacturers, retailers, and service providers, RenewityRMA improves RMA management and enhances customer service.

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RenewityRMA Screenshot & Video

Contact Details

  • Vendor Name Renewity Systems
  • Founded 2005
  • Location Canada

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Advertising & Marketing, Electrical & Electronic Manufacturing, Medical Device, Sporting Goods

RenewityRMA Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Compliance Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Payor Management
  • Arrow Icon Workflow Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Case Management
  • Arrow Icon Claims Tracking
  • Arrow Icon Customer Management
  • Arrow Icon Claims Adjuster Management
  • Arrow Icon Electronic Claims
  • Arrow Icon HIPAA Compliant
  • Arrow Icon Reminders
  • Arrow Icon Paper-Based Claims
  • Arrow Icon Self Service Portal
  • Arrow Icon Client Portal
  • Arrow Icon Risk Assessment
  • Arrow Icon Payment Processing
  • Arrow Icon For Insurance Industry
  • Arrow Icon Order Tracking
  • Arrow Icon Shipping Management
  • Arrow Icon Refund Management
  • Arrow Icon Barcoding/RFID
  • Arrow Icon Warehouse Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Exchange Management
  • Arrow Icon Label Printing
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Customer Portal
  • Arrow Icon Accounting Integration
  • Arrow Icon Self Service Portal
  • Arrow Icon Change Management
  • Arrow Icon Incident Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon IT Asset Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Procurement Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Prioritization
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Mobile Access
  • Arrow Icon Support Ticket Management
  • Arrow Icon CMDB
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Problem Management
  • Arrow Icon Customer Support
  • Arrow Icon Analytics
  • Arrow Icon For Field Service
  • Arrow Icon Workflow Management
  • Arrow Icon Warranty Claims Management
  • Arrow Icon For General Contractors
  • Arrow Icon Inventory Tracking
  • Arrow Icon Repair Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Policy Management
  • Arrow Icon Returns Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Product Registration
  • Arrow Icon For Manufacturers
  • Arrow Icon Eligibility Verification
  • Arrow Icon Warranty Tracking
  • Arrow Icon Customizable Reports
  • Arrow Icon Contract/License Management
  • Arrow Icon Parts Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Service Management
  • Arrow Icon Queue Management
  • Arrow Icon Email Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon CRM
  • Arrow Icon Live Chat
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Customer Database
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Inventory Management
  • Arrow Icon Chatbot

RenewityRMA Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$69 Per User

Top RenewityRMA Alternatives

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Zendesk Suite

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LiveAgent

RenewityRMA FAQs

RenewityRMA is a specialized Customer Service Software designed to help businesses manage return merchandise authorizations (RMAs) and repair processes efficiently. The platform offers tools for tracking product returns, managing repairs, and handling customer service requests. RenewityRMA features an intuitive dashboard that allows users to automate RMA workflows, track the status of returns, and communicate with customers in real time. The software includes reporting tools that provide insights into return trends, repair performance, and customer satisfaction. Ideal for manufacturers, retailers, and service providers, RenewityRMA improves RMA management and enhances customer service.

  • No, RenewityRMA does not offer a free version.

  • Yes, RenewityRMA offers a free trial.

  • No, Credit Card details are not required for the RenewityRMA trial.

  • RenewityRMA offers the following pricing plans & packages:

    Basic

    $69 Per User

  • RenewityRMA supports the following payment frequencies:

    • Monthly Subscription

  • No, RenewityRMA does not offer an API.

  • RenewityRMA offers support with the following options:
    • Email , Phone , Chat , FAQs/Forum

  • RenewityRMA offers training with the following options:
    • Live Online , Webinar , Documentation

  • RenewityRMA supports the following languages:
    • English

  • Following are the typical users of the RenewityRMA:
    • Self-Employed , Small-Business , Midsize-Business

  • RenewityRMA supports the following deployment:
    • Cloud Hosted

  • RenewityRMA supports the following devices and operating systems:
    • Web-Based

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