Rate My Service Overview

Rate My Service is a customer satisfaction software designed to help businesses measure and improve customer experiences by collecting feedback through surveys and ratings. The platform allows businesses to gather real-time insights from customers, track satisfaction levels, and identify areas for improvement. Rate My Service includes features for customizable surveys, sentiment analysis, and automated follow-ups, helping businesses measure customer satisfaction at various touchpoints. The software also provides detailed reports and analytics, allowing businesses to track trends, monitor customer loyalty, and make data-driven decisions to improve service quality. Rate My Service helps organizations improve customer retention and enhance the overall customer experience.

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Rate My Service Screenshot & Video

Contact Details

  • Vendor Name Rate My Service
  • Founded
  • Location South Africa

Support

  • Email Email

Training

  • Live Online Live Online
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

E-learning, Health, Oil & Energy, Printing

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Rate My Service Features

  • Arrow Icon Trend Analysis
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Data Visualization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon CRM
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Visual Analytics
  • Arrow Icon Email Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Complaint Monitoring
  • Arrow Icon Customer Experience Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Metrics
  • Arrow Icon Social Media Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon NPS Survey
  • Arrow Icon CES Survey
  • Arrow Icon CSAT Survey

Rate My Service Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$9 Per Month

Rate My Service FAQs

Rate My Service is a customer satisfaction software designed to help businesses measure and improve customer experiences by collecting feedback through surveys and ratings. The platform allows businesses to gather real-time insights from customers, track satisfaction levels, and identify areas for improvement. Rate My Service includes features for customizable surveys, sentiment analysis, and automated follow-ups, helping businesses measure customer satisfaction at various touchpoints. The software also provides detailed reports and analytics, allowing businesses to track trends, monitor customer loyalty, and make data-driven decisions to improve service quality. Rate My Service helps organizations improve customer retention and enhance the overall customer experience.

  • No, Rate My Service does not offer a free version.

  • Yes, Rate My Service offers a free trial.

  • No, Credit Card details are not required for the Rate My Service trial.

  • Rate My Service offers the following pricing plans & packages:

    Basic

    $9 Per Month

  • Rate My Service supports the following payment frequencies:

    • Monthly Subscription

  • No, Rate My Service does not offer an API.

  • Rate My Service offers support with the following options:
    • Email

  • Rate My Service offers training with the following options:
    • Live Online , Videos

  • Rate My Service supports the following languages:
    • English

  • Following are the typical users of the Rate My Service:
    • Self-Employed , Small-Business , Midsize-Business

  • Rate My Service supports the following deployment:
    • Cloud Hosted

  • Rate My Service supports the following devices and operating systems:
    • Web-Based

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