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Prompt.io Overview

Prompt.io is a live chat software designed to enhance customer engagement and streamline support processes. This intuitive platform enables businesses to connect with website visitors in real-time, answering questions, providing assistance, and resolving issues instantly. Prompt.io offers customizable chat widgets, allowing companies to align the chat interface with their branding for a seamless user experience. The software also includes automation options, such as chatbots, which can handle routine inquiries and provide quick responses, freeing up human agents for more complex tasks. With built-in analytics, Prompt.io provides valuable insights into chat performance, customer satisfaction, and agent response times, helping businesses optimize their customer service. This tool is ideal for companies looking to improve customer interaction, reduce response times, and boost overall satisfaction with a quick and efficient support channel.

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Prompt.io Screenshot & Video

Contact Details

  • Vendor Name Prompt.io
  • Founded 2014
  • Location United States

Support

  • Email Email
  • Phone Phone
  • Chat Chat

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

E-learning, Education Management, Non-profit Organization Management, Real Estate, Staffing & Recruiting

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Prompt.io Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Contact Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Text-to-Win
  • Arrow Icon Mobile Keywords
  • Arrow Icon SMS Messaging
  • Arrow Icon Message Personalization
  • Arrow Icon Campaign Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Multi-Campaign
  • Arrow Icon Automated Responses
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Communication Management
  • Arrow Icon Scheduled Messaging
  • Arrow Icon Polls/Voting
  • Arrow Icon Mass Texting
  • Arrow Icon MMS
  • Arrow Icon Contact Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Campaign Planning
  • Arrow Icon 2-Way Messaging
  • Arrow Icon Live Chat
  • Arrow Icon Engagement Tracking
  • Arrow Icon Mobile Coupons
  • Arrow Icon SMS Marketing
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Compliance Management
  • Arrow Icon Reputation Management
  • Arrow Icon Multi-Language
  • Arrow Icon QR Codes
  • Arrow Icon Reminders
  • Arrow Icon Open Rate Tracking
  • Arrow Icon File Sharing
  • Arrow Icon Fax Management
  • Arrow Icon Chat/Messaging
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Recording
  • Arrow Icon Audio/Video Conferencing
  • Arrow Icon Call Routing
  • Arrow Icon Text-to-Win
  • Arrow Icon Push Notifications
  • Arrow Icon Mobile Access
  • Arrow Icon SMS Marketing
  • Arrow Icon Customizable Templates
  • Arrow Icon Engagement Tracking
  • Arrow Icon Activity Dashboard
  • Arrow Icon Email Marketing
  • Arrow Icon Campaign Management
  • Arrow Icon Contact Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Campaign Analytics
  • Arrow Icon Autoresponders
  • Arrow Icon Queue Management
  • Arrow Icon Email Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon CRM
  • Arrow Icon Live Chat
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Customer Database
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Inventory Management
  • Arrow Icon Chatbot

Prompt.io Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

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Prompt.io FAQs

Prompt.io is a live chat software designed to enhance customer engagement and streamline support processes. This intuitive platform enables businesses to connect with website visitors in real-time, answering questions, providing assistance, and resolving issues instantly. Prompt.io offers customizable chat widgets, allowing companies to align the chat interface with their branding for a seamless user experience. The software also includes automation options, such as chatbots, which can handle routine inquiries and provide quick responses, freeing up human agents for more complex tasks. With built-in analytics, Prompt.io provides valuable insights into chat performance, customer satisfaction, and agent response times, helping businesses optimize their customer service. This tool is ideal for companies looking to improve customer interaction, reduce response times, and boost overall satisfaction with a quick and efficient support channel.

  • No, Prompt.io does not offer a free version.

  • Yes, Prompt.io offers a free trial.

  • No, Credit Card details are not required for the Prompt.io trial.

  • Prompt.io supports the following payment frequencies:

    • Monthly Subscription

  • No, Prompt.io does not offer an API.

  • Prompt.io offers support with the following options:
    • Email , Phone , Chat

  • Prompt.io offers training with the following options:
    • In-person , Webinar , Documentation

  • Prompt.io supports the following languages:
    • English

  • Following are the typical users of the Prompt.io:
    • Self-Employed , Small-Business , Midsize-Business

  • Prompt.io supports the following deployment:
    • Cloud Hosted

  • Prompt.io supports the following devices and operating systems:
    • Web-Based