Problem Solver Overview

Problem Solver is a dynamic knowledge management software designed to enhance organizational efficiency by centralizing information and resources. This platform enables teams to easily document, share, and access critical knowledge across departments, fostering collaboration and innovation. With user-friendly features such as searchable databases, intuitive categorization, and tagging systems, employees can quickly find solutions to common issues or access best practices. The software also supports real-time collaboration, allowing team members to contribute insights and updates seamlessly. By providing analytics on knowledge usage and contributions, Problem Solver helps organizations identify gaps in information and optimize training processes. Ultimately, this software empowers businesses to leverage their collective knowledge, reduce redundancies, and drive continuous improvement.

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Contact Details

  • Vendor Name Omnex Systems
  • Founded 1986
  • Location United States

Support

    NA


Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Automotive, Mining & Metals, Transportation/Trucking/Railroad

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Problem Solver Features

  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Single Sign On
  • Arrow Icon Communication Management
  • Arrow Icon SSL Security
  • Arrow Icon Text Editing
  • Arrow Icon Activity Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Decision Support
  • Arrow Icon Document Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Drag & Drop
  • Arrow Icon Live Chat
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Full Text Search
  • Arrow Icon Commenting/Notes
  • Arrow Icon Discussions/Forums
  • Arrow Icon Tagging
  • Arrow Icon Widgets
  • Arrow Icon Content Management
  • Arrow Icon Content Library
  • Arrow Icon Multi-Language
  • Arrow Icon Calendar Management
  • Arrow Icon Issue Scheduling
  • Arrow Icon Customizable Reports
  • Arrow Icon Real Time Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Help Desk Management
  • Arrow Icon Assignment Management
  • Arrow Icon Task Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Commenting/Notes
  • Arrow Icon Ticket Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Projections
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Recurring Issues
  • Arrow Icon Issue Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Email Management
  • Arrow Icon Support Ticket Tracking
  • Arrow Icon Monitoring
  • Arrow Icon Project Management
  • Arrow Icon Issue Auditing
  • Arrow Icon Prioritization
  • Arrow Icon Task Progress Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Surveys & Feedback
  • Arrow Icon SLA Management

Problem Solver Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Plans & Packages

Basic

$8000 Per Feature

Problem Solver FAQs

Problem Solver is a dynamic knowledge management software designed to enhance organizational efficiency by centralizing information and resources. This platform enables teams to easily document, share, and access critical knowledge across departments, fostering collaboration and innovation. With user-friendly features such as searchable databases, intuitive categorization, and tagging systems, employees can quickly find solutions to common issues or access best practices. The software also supports real-time collaboration, allowing team members to contribute insights and updates seamlessly. By providing analytics on knowledge usage and contributions, Problem Solver helps organizations identify gaps in information and optimize training processes. Ultimately, this software empowers businesses to leverage their collective knowledge, reduce redundancies, and drive continuous improvement.

  • No, Problem Solver does not offer a free version.

  • Yes, Problem Solver offers a free trial.

  • No, Credit Card details are not required for the Problem Solver trial.

  • Problem Solver offers the following pricing plans & packages:

    Basic

    $8000 Per Feature

  • No, Problem Solver does not offer an API.

  • Problem Solver offers training with the following options:
    • In-person , Webinar , Documentation

  • Problem Solver supports the following languages:
    • English

  • Following are the typical users of the Problem Solver:
    • Self-Employed , Small-Business , Midsize-Business

  • Problem Solver supports the following deployment:
    • Cloud Hosted

  • Problem Solver supports the following devices and operating systems:
    • Web-Based