Parrot Cloud Call Center is a versatile call center software designed to help businesses manage inbound and outbound calls, track agent performance, and improve customer service. The platform provides tools for managing customer interactions, handling support tickets, and monitoring call metrics in real-time, ensuring that call center operations run smoothly. Parrot’s cloud-based system allows agents to work remotely, providing flexibility while maintaining high levels of customer service. The software also includes features for call recording, automatic call distribution (ACD), and integration with customer relationship management (CRM) systems, helping businesses provide personalized service and streamline communication. With its reporting tools, Parrot Cloud Call Center provides insights into call volume, resolution times, and customer satisfaction, helping businesses improve their call center performance and enhance customer experiences.
Electronic Voice Services
1993
United States
Live Online
Call Recording