Overtok Overview

Overtok is a dynamic customer engagement software designed to help businesses build and maintain strong relationships with their customers. It offers a comprehensive suite of tools for managing customer interactions, personalizing communication, and enhancing overall customer experience. With Overtok, businesses can engage with customers across multiple channels, including email, social media, live chat, and SMS, ensuring consistent and meaningful interactions. The software includes advanced segmentation and targeting features, allowing organizations to deliver personalized content and offers based on customer behavior and preferences. Additionally, Overtok provides robust analytics and reporting capabilities, enabling businesses to track engagement metrics, measure campaign effectiveness, and gain valuable insights into customer needs and trends. The platform integrates seamlessly with CRM systems and other business applications, ensuring a unified approach to customer management. Automation features, such as triggered messages and drip campaigns, help streamline marketing efforts and improve efficiency. Overtok's intuitive interface and customizable workflows make it an ideal solution for businesses looking to enhance their customer engagement strategies, foster loyalty, and drive growth through effective and personalized communication.

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Contact Details

  • Vendor Name Overtok
  • Founded
  • Location Israel

Support

  • Chat Chat

Training

  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Business Supplies & Equipment, Consumer Services, Entertainment, Information Technology & Services, Retail

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Overtok Features

  • Arrow Icon Churn Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Email Management
  • Arrow Icon Social Media Integration
  • Arrow Icon CRM
  • Arrow Icon Multi-Language
  • Arrow Icon Real Time Analytics
  • Arrow Icon Campaign Management
  • Arrow Icon Content Management
  • Arrow Icon Event Triggered Actions
  • Arrow Icon Feedback Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Customer Database
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Customer Experience Management
  • Arrow Icon Communication Management
  • Arrow Icon Live Chat
  • Arrow Icon Customer Segmentation
  • Arrow Icon Visual Analytics
  • Arrow Icon Customer History
  • Arrow Icon Customer Portal
  • Arrow Icon Sentiment Analysis

Overtok Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Annual Subscription Annual Subscription

Plans & Packages

Basic

$1 Per Year

Overtok FAQs

Overtok is a dynamic customer engagement software designed to help businesses build and maintain strong relationships with their customers. It offers a comprehensive suite of tools for managing customer interactions, personalizing communication, and enhancing overall customer experience. With Overtok, businesses can engage with customers across multiple channels, including email, social media, live chat, and SMS, ensuring consistent and meaningful interactions. The software includes advanced segmentation and targeting features, allowing organizations to deliver personalized content and offers based on customer behavior and preferences. Additionally, Overtok provides robust analytics and reporting capabilities, enabling businesses to track engagement metrics, measure campaign effectiveness, and gain valuable insights into customer needs and trends. The platform integrates seamlessly with CRM systems and other business applications, ensuring a unified approach to customer management. Automation features, such as triggered messages and drip campaigns, help streamline marketing efforts and improve efficiency. Overtok's intuitive interface and customizable workflows make it an ideal solution for businesses looking to enhance their customer engagement strategies, foster loyalty, and drive growth through effective and personalized communication.

  • Yes, Overtok offers a free version.

  • Yes, Overtok offers a free trial.

  • No, Credit Card details are not required for the Overtok trial.

  • Overtok offers the following pricing plans & packages:

    Basic

    $1 Per Year

  • Overtok supports the following payment frequencies:

    • Annual Subscription

  • No, Overtok does not offer an API.

  • Overtok offers support with the following options:
    • Chat

  • Overtok offers training with the following options:
    • Documentation

  • Overtok supports the following languages:
    • English

  • Following are the typical users of the Overtok:
    • Self-Employed , Small-Business , Midsize-Business

  • Overtok supports the following deployment:
    • Cloud Hosted

  • Overtok supports the following devices and operating systems:
    • Web-Based