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Oracle Cloud CX Overview

Oracle Cloud CX is an advanced customer experience software designed to help organizations manage and enhance their customer interactions across various channels. The platform offers a comprehensive suite of tools for marketing automation, sales force automation, customer service, and social engagement, ensuring a unified approach to customer relationship management. Oracle Cloud CX provides features such as personalized marketing campaigns, real-time analytics, and customer feedback management, allowing businesses to create tailored experiences for their customers. The software’s integration capabilities enhance its functionality, enabling organizations to streamline workflows and improve overall customer satisfaction. By optimizing customer experience management processes, Oracle Cloud CX empowers businesses to build stronger relationships with their customers and drive loyalty.

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Oracle Cloud CX Screenshot & Video

Contact Details

  • Vendor Name Oracle
  • Founded 1977
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Phone Phone

Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Advertising & Marketing, Consumer Goods, Higher Education, Information Technology & Services, Retail

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Oracle Cloud CX Features

  • Arrow Icon Credit Card Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Multi-Currency
  • Arrow Icon Customer Experience Management
  • Arrow Icon Corporate Banking
  • Arrow Icon Compliance Tracking
  • Arrow Icon Transaction History
  • Arrow Icon Real Time Monitoring
  • Arrow Icon Retail Banking
  • Arrow Icon Multi-Branch
  • Arrow Icon Compliance Management
  • Arrow Icon Audit Management
  • Arrow Icon Investment Banking
  • Arrow Icon Secure Login
  • Arrow Icon Contact Database
  • Arrow Icon Electronic Payments
  • Arrow Icon Document Storage
  • Arrow Icon Securities Management
  • Arrow Icon User Management
  • Arrow Icon Financial Management
  • Arrow Icon Transaction Monitoring
  • Arrow Icon Private Banking
  • Arrow Icon Accounting
  • Arrow Icon Lending Management
  • Arrow Icon ATM Management
  • Arrow Icon Fraud Detection
  • Arrow Icon Personalization
  • Arrow Icon Campaign Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon GDPR Compliance
  • Arrow Icon Behavioral Analytics
  • Arrow Icon Data Integration
  • Arrow Icon Predictive Modeling
  • Arrow Icon Customer Profiles
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Full Text Search
  • Arrow Icon Self Service Portal
  • Arrow Icon SEO Management
  • Arrow Icon Customizable Branding
  • Arrow Icon Feedback Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Rich Text Editor
  • Arrow Icon Cataloging/Categorization
  • Arrow Icon Multi-Language
  • Arrow Icon Customizable Templates
  • Arrow Icon Collaboration Tools
  • Arrow Icon User Management
  • Arrow Icon Drag & Drop Editor
  • Arrow Icon Mobile Interface
  • Arrow Icon WYSIWYG Editor
  • Arrow Icon Knowledge Management
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Lead Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Appointment Scheduling
  • Arrow Icon Task Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Customizable Reports
  • Arrow Icon Activity Dashboard
  • Arrow Icon Commenting/Notes
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Data Import/Export
  • Arrow Icon Lead Scoring
  • Arrow Icon Document Management
  • Arrow Icon Email Templates
  • Arrow Icon Call Logging
  • Arrow Icon Search/Filter
  • Arrow Icon Referral Tracking
  • Arrow Icon Mobile Access
  • Arrow Icon Lead Qualification
  • Arrow Icon Contact Database
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Territory Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Customizable Fields
  • Arrow Icon Calendar/Reminder System
  • Arrow Icon Marketing Automation
  • Arrow Icon Task Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Pipeline Management
  • Arrow Icon Lead Capture
  • Arrow Icon Forecasting
  • Arrow Icon Contact Management
  • Arrow Icon Email Management
  • Arrow Icon Lead Generation
  • Arrow Icon Workflow Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Internal Chat Integration
  • Arrow Icon Segmentation
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Document Storage
  • Arrow Icon Lead Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Data Import/Export

Oracle Cloud CX Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • NA

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Oracle Cloud CX FAQs

Oracle Cloud CX is an advanced customer experience software designed to help organizations manage and enhance their customer interactions across various channels. The platform offers a comprehensive suite of tools for marketing automation, sales force automation, customer service, and social engagement, ensuring a unified approach to customer relationship management. Oracle Cloud CX provides features such as personalized marketing campaigns, real-time analytics, and customer feedback management, allowing businesses to create tailored experiences for their customers. The software’s integration capabilities enhance its functionality, enabling organizations to streamline workflows and improve overall customer satisfaction. By optimizing customer experience management processes, Oracle Cloud CX empowers businesses to build stronger relationships with their customers and drive loyalty.

  • No, Oracle Cloud CX does not offer a free version.

  • Yes, Oracle Cloud CX offers a free trial.

  • No, Credit Card details are not required for the Oracle Cloud CX trial.

  • No, Oracle Cloud CX does not offer an API.

  • Oracle Cloud CX offers support with the following options:
    • 24x7 Support , Phone

  • Oracle Cloud CX supports the following languages:
    • English

  • Following are the typical users of the Oracle Cloud CX:
    • Self-Employed , Small-Business , Midsize-Business

  • Oracle Cloud CX supports the following deployment:
    • Cloud Hosted

  • Oracle Cloud CX supports the following devices and operating systems:
    • Web-Based

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