Ongair Overview

Ongair is a dynamic live chat software designed to enhance customer engagement and support for businesses of all sizes. It offers a real-time communication platform that allows businesses to interact with their website visitors instantly, providing immediate assistance and improving customer satisfaction. Ongair includes features such as customizable chat widgets, automated chatbots, and proactive chat invitations, enabling businesses to engage customers proactively and efficiently. The software supports integration with CRM systems, allowing for seamless tracking of customer interactions and personalized service. Advanced analytics and reporting provide insights into chat performance, user behavior, and engagement metrics, helping businesses optimize their live chat strategies. With its user-friendly interface and robust functionality, Ongair empowers organizations to deliver exceptional customer experiences, increase conversion rates, and build lasting relationships with their clients through effective live chat interactions.

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Ongair Screenshot & Video

Contact Details

  • Vendor Name Ongair
  • Founded 2011
  • Location Kenya

Support

  • 24x7 Support 24x7 Support
  • Chat Chat

Training

  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Computer Software, Retail

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Ongair Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

Ongair Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$35 Per User

Ongair FAQs

Ongair is a dynamic live chat software designed to enhance customer engagement and support for businesses of all sizes. It offers a real-time communication platform that allows businesses to interact with their website visitors instantly, providing immediate assistance and improving customer satisfaction. Ongair includes features such as customizable chat widgets, automated chatbots, and proactive chat invitations, enabling businesses to engage customers proactively and efficiently. The software supports integration with CRM systems, allowing for seamless tracking of customer interactions and personalized service. Advanced analytics and reporting provide insights into chat performance, user behavior, and engagement metrics, helping businesses optimize their live chat strategies. With its user-friendly interface and robust functionality, Ongair empowers organizations to deliver exceptional customer experiences, increase conversion rates, and build lasting relationships with their clients through effective live chat interactions.

  • No, Ongair does not offer a free version.

  • Yes, Ongair offers a free trial.

  • No, Credit Card details are not required for the Ongair trial.

  • Ongair offers the following pricing plans & packages:

    Basic

    $35 Per User

  • Ongair supports the following payment frequencies:

    • Monthly Subscription

  • No, Ongair does not offer an API.

  • Ongair offers support with the following options:
    • 24x7 Support , Chat

  • Ongair offers training with the following options:
    • Documentation

  • Ongair supports the following languages:
    • English

  • Following are the typical users of the Ongair:
    • Self-Employed , Small-Business , Midsize-Business

  • Ongair supports the following deployment:
    • Cloud Hosted

  • Ongair supports the following devices and operating systems:
    • Web-Based