Lync Adapter is a comprehensive customer service software that enhances communication and collaboration within organizations. Designed to integrate seamlessly with Microsoft Lync, the software allows teams to manage customer interactions efficiently through various channels, including voice, chat, and video. Lync Adapter offers features such as call tracking, ticket management, and reporting tools, enabling organizations to optimize their customer service operations. The platform's intuitive interface facilitates easy access to customer information, ensuring that representatives can respond promptly and effectively to inquiries. By streamlining customer service processes, Lync Adapter helps organizations improve customer satisfaction and foster long-lasting relationships.
Sensiple
1999
United States
24x7 Support
Performance Metrics
