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Live Chat Software for Websites

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JivoChat Overview

JivoChat is a versatile live chat software that excels in providing a unified platform for customer communication across various channels like chat, email, social media, and phone calls. It's particularly noted for its ability to consolidate all these communications into a single, user-friendly interface, making it extremely convenient for businesses to manage customer interactions. JivoChat's proactive chat feature, which initiates conversations with website visitors, significantly boosts engagement. The software also offers robust features like chat transfer between agents, pre-written responses for efficiency, and detailed visitor information for personalized service. Additionally, JivoChat provides insightful analytics and integrates with popular CRM systems. Ideal for businesses of all sizes, JivoChat enhances customer support by offering a comprehensive, multi-channel communication solution.

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JivoChat Screenshot & Video

Contact Details

  • Vendor Name Jivosite
  • Founded 2012
  • Location United States
  • Employees 1-10

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

Chinese, Czech, Danish, Dutch, English, Finnish, French, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Swedish, Ukrainian

Industries

Advertising & Marketing

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JivoChat Features

  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon File Sharing
  • Arrow Icon Fax Management
  • Arrow Icon Chat/Messaging
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Recording
  • Arrow Icon Audio/Video Conferencing
  • Arrow Icon Call Routing
  • Arrow Icon Call Routing
  • Arrow Icon Call Reporting
  • Arrow Icon Conferencing
  • Arrow Icon Virtual Extensions
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Video Conferencing
  • Arrow Icon Call Tracking
  • Arrow Icon SIP Trunking
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Call Transfer
  • Arrow Icon Ring Groups
  • Arrow Icon Call Center Management
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Queue Management
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Fax Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Communication Management
  • Arrow Icon Call List Management
  • Arrow Icon Customizable Reports
  • Arrow Icon Call Recording
  • Arrow Icon Call Disposition
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Monitoring
  • Arrow Icon Activity Dashboard
  • Arrow Icon Contact Management
  • Arrow Icon Template Management
  • Arrow Icon Workflow Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Content Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon On-Demand Communications
  • Arrow Icon Personalization
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Interactive Content
  • Arrow Icon Video Support
  • Arrow Icon Customer Database
  • Arrow Icon Chat/Messaging
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Batch Communications
  • Arrow Icon Customer History
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Feedback Management

JivoChat Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial 14 Days

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription
  • Monthly Payment Monthly Payment
Pricing Page  

Plans & Packages

Professional

$19 Per Month

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JivoChat FAQs

JivoChat is a versatile live chat software that excels in providing a unified platform for customer communication across various channels like chat, email, social media, and phone calls. It's particularly noted for its ability to consolidate all these communications into a single, user-friendly interface, making it extremely convenient for businesses to manage customer interactions. JivoChat's proactive chat feature, which initiates conversations with website visitors, significantly boosts engagement. The software also offers robust features like chat transfer between agents, pre-written responses for efficiency, and detailed visitor information for personalized service. Additionally, JivoChat provides insightful analytics and integrates with popular CRM systems. Ideal for businesses of all sizes, JivoChat enhances customer support by offering a comprehensive, multi-channel communication solution.

  • No, JivoChat does not offer a free version.

  • Yes, JivoChat offers a free trial.

  • No, Credit Card details are not required for the JivoChat trial.

  • JivoChat offers the following pricing plans & packages:

    Professional

    $19 Per Month

  • JivoChat supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, JivoChat offers an API.

  • JivoChat offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • JivoChat offers training with the following options:
    • In-person , Webinar , Documentation

  • JivoChat supports the following languages:
    • Chinese , Czech , Danish , Dutch , English , Finnish , French , Italian , Japanese , Polish , Portuguese , Russian , Spanish , Swedish , Ukrainian

  • Following are the typical users of the JivoChat:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • JivoChat supports the following deployment:
    • Cloud Hosted

  • JivoChat supports the following devices and operating systems:
    • Web-Based , iPhone , Android

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