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Modern IT Service Management Software

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Ivanti Neurons for ITSM Overview

Ivanti Neurons for ITSM is an innovative software solution designed to modernize and automate IT service management. Its standout feature is the use of AI and machine learning, which significantly enhances service delivery and incident resolution. The software offers a self-service portal that empowers users with immediate access to services and information, reducing dependency on IT staff. Ivanti Neurons for ITSM is acclaimed for its asset management capabilities, providing comprehensive visibility and control over IT assets. Its workflow automation streamlines processes, boosting efficiency and productivity. The platform also excels in integration, seamlessly connecting with a variety of systems and tools. With advanced analytics and reporting, it offers deep insights for better decision-making and continuous improvement. This makes Ivanti Neurons for ITSM a powerful tool for organizations seeking an intelligent, efficient, and integrated IT service management solution.

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Ivanti Neurons for ITSM Screenshot & Video

Contact Details

  • Vendor Name Ivanti
  • Founded 2002
  • Location United States
  • Employees 1000+

Support

  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Live Online Live Online
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows
  • Mac Mac
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

Chinese, Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish

Industries

Defense & Space, Education Management, Higher Education, Hospital & Health Care, Logistics & Supply Chain, Public Sector, Retail

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Ivanti Neurons for ITSM Features

  • Arrow Icon Service Catalog
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Configuration Management
  • Arrow Icon Inventory Management
  • Arrow Icon Approval Process Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Prioritization
  • Arrow Icon Activity Tracking
  • Arrow Icon Change Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Incident Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Project Management
  • Arrow Icon SLA Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Problem Management
  • Arrow Icon Availability Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Help Desk Management
  • Arrow Icon Capacity Management
  • Arrow Icon Release Management
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Task Management
  • Arrow Icon Audit Trail
  • Arrow Icon Remote Access & Monitoring
  • Arrow Icon Change Management
  • Arrow Icon Incident Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon IT Asset Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Procurement Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Prioritization
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Mobile Access
  • Arrow Icon Support Ticket Management
  • Arrow Icon CMDB
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Problem Management
  • Arrow Icon Customer Support
  • Arrow Icon Analytics
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Activity Dashboard
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Automated Responses
  • Arrow Icon Automated Routing
  • Arrow Icon Change Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Configurable Workflow
  • Arrow Icon Customizable Branding
  • Arrow Icon Customizable Fields
  • Arrow Icon Customizable Forms
  • Arrow Icon Customizable Reports
  • Arrow Icon Customizable Templates
  • Arrow Icon Help Desk Management
  • Arrow Icon Incident Management
  • Arrow Icon IT Asset Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Macros/Templated Responses
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Multi-Language
  • Arrow Icon Prioritization
  • Arrow Icon Problem Management
  • Arrow Icon Release Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Self Service Portal
  • Arrow Icon Service Catalog
  • Arrow Icon Service Reporting
  • Arrow Icon Support Ticket Management
  • Arrow Icon Support Ticket Tracking
  • Arrow Icon Task Management

Ivanti Neurons for ITSM Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • NA
Pricing Page  

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Ivanti Neurons for ITSM FAQs

Ivanti Neurons for ITSM is an innovative software solution designed to modernize and automate IT service management. Its standout feature is the use of AI and machine learning, which significantly enhances service delivery and incident resolution. The software offers a self-service portal that empowers users with immediate access to services and information, reducing dependency on IT staff. Ivanti Neurons for ITSM is acclaimed for its asset management capabilities, providing comprehensive visibility and control over IT assets. Its workflow automation streamlines processes, boosting efficiency and productivity. The platform also excels in integration, seamlessly connecting with a variety of systems and tools. With advanced analytics and reporting, it offers deep insights for better decision-making and continuous improvement. This makes Ivanti Neurons for ITSM a powerful tool for organizations seeking an intelligent, efficient, and integrated IT service management solution.

  • No, Ivanti Neurons for ITSM does not offer a free version.

  • Yes, Ivanti Neurons for ITSM offers a free trial.

  • No, Credit Card details are not required for the Ivanti Neurons for ITSM trial.

  • No, Ivanti Neurons for ITSM does not offer an API.

  • Ivanti Neurons for ITSM offers support with the following options:
    • Email , Phone , Knowledge Base

  • Ivanti Neurons for ITSM offers training with the following options:
    • In-person , Live Online , Documentation , Videos

  • Ivanti Neurons for ITSM supports the following languages:
    • Chinese , Dutch , English , French , German , Italian , Japanese , Polish , Portuguese , Russian , Spanish

  • Following are the typical users of the Ivanti Neurons for ITSM:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Ivanti Neurons for ITSM supports the following deployment:
    • Cloud Hosted , On-Premise

  • Ivanti Neurons for ITSM supports the following devices and operating systems:
    • Web-Based , Windows , Mac , Linux