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IT Care Center Verified Profile

Let IT Flow

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IT Care Center Overview

IT Care Center is a comprehensive ITSM and ESM solution covering all IT operations, from help desk to MSP. With a single all-inclusive license, access all modules—incident, change, problem, asset, knowledge, project, service catalog, and event management. ITIL-certified and low-code, it’s easy to configure for your business needs. Enjoy a seamless user experience with multi-language, multi-channel access via portal, mobile, chat, email, and more. Rapid implementation ensures fast results, while flexible cloud or on-premise deployment supports ongoing innovation. Scale at your own pace with transparent pricing and built-in automation to streamline workflows and empower your IT team to drive business success.

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Contact Details

  • Vendor Name That's IT
  • Founded 2015
  • Location Israel
  • Employees 11-50

Support

  • Email Email
  • Phone Phone
  • FAQs/Forum FAQs/Forum

Training

  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based

Typical Customers

  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

Arabic, English, French, Hebrew, Spanish

Industries

Banking, Financial & Payments, Government Administration, Higher Education, Hospital & Health Care, Information Technology & Services, Logistics & Supply Chain, Manufacturing, Retail, Telecommunications

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IT Care Center Features

  • Arrow Icon Service Catalog
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Configuration Management
  • Arrow Icon Inventory Management
  • Arrow Icon Approval Process Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Prioritization
  • Arrow Icon Activity Tracking
  • Arrow Icon Change Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Incident Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Project Management
  • Arrow Icon SLA Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Problem Management
  • Arrow Icon Availability Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Help Desk Management
  • Arrow Icon Release Management
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Task Management
  • Arrow Icon Audit Trail
  • Arrow Icon Release Management
  • Arrow Icon Contract/License Management
  • Arrow Icon Knowledge Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Self Service Portal
  • Arrow Icon Workflow Management
  • Arrow Icon Service Catalog
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Configuration Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Inventory Management
  • Arrow Icon Change Management
  • Arrow Icon Problem Management
  • Arrow Icon Compliance Management
  • Arrow Icon Task Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Resource Allocation & Planning
  • Arrow Icon Service Request Management

IT Care Center Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

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IT Care Center FAQs

IT Care Center is a comprehensive ITSM and ESM solution covering all IT operations, from help desk to MSP. With a single all-inclusive license, access all modules—incident, change, problem, asset, knowledge, project, service catalog, and event management. ITIL-certified and low-code, it’s easy to configure for your business needs. Enjoy a seamless user experience with multi-language, multi-channel access via portal, mobile, chat, email, and more. Rapid implementation ensures fast results, while flexible cloud or on-premise deployment supports ongoing innovation. Scale at your own pace with transparent pricing and built-in automation to streamline workflows and empower your IT team to drive business success.

  • No, IT Care Center does not offer a free version.

  • Yes, IT Care Center offers a free trial.

  • No, Credit Card details are not required for the IT Care Center trial.

  • No, IT Care Center does not offer an API.

  • IT Care Center offers support with the following options:
    • Email , Phone , FAQs/Forum

  • IT Care Center offers training with the following options:
    • Videos

  • IT Care Center supports the following languages:
    • Arabic , English , French , Hebrew , Spanish

  • Following are the typical users of the IT Care Center:
    • Midsize-Business , Large-Enterprise-Business

  • IT Care Center supports the following deployment:
    • Cloud Hosted , On-Premise

  • IT Care Center supports the following devices and operating systems:
    • Web-Based