Insocial Overview

Insocial is a cutting-edge customer experience software designed to help businesses enhance their engagement with customers through personalized interactions. With its powerful suite of tools, Insocial allows businesses to build, manage, and automate customer communication across multiple channels, including email, social media, chat, and SMS. The platform helps organizations track and analyze customer behavior, providing valuable insights into customer preferences, needs, and pain points. Insocial's AI-driven features include personalized recommendations, automated responses, and sentiment analysis, enabling businesses to deliver tailored experiences that foster customer loyalty and satisfaction. It also offers a centralized dashboard for managing customer inquiries and feedback, ensuring that no communication is overlooked. With seamless integration into CRM systems and marketing platforms, Insocial allows businesses to improve customer retention, drive sales, and build stronger relationships with their audience. It’s a perfect solution for any company looking to elevate their customer service and experience.

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Contact Details

  • Vendor Name Insocial
  • Founded 2012
  • Location Netherlands

Support

  • Email Email
  • Phone Phone
  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Information Technology & Services, Leisure & Travel, Sports, Travel & Tourism

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Insocial Features

  • Arrow Icon URL Customization
  • Arrow Icon Offline Response Collection
  • Arrow Icon Feedback Management
  • Arrow Icon Template Management
  • Arrow Icon Email Marketing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Language
  • Arrow Icon Data Import/Export
  • Arrow Icon Real Time Data
  • Arrow Icon Engagement Tracking
  • Arrow Icon Question Piping
  • Arrow Icon Data Analysis Tools
  • Arrow Icon Activity Dashboard
  • Arrow Icon Customer Segmentation
  • Arrow Icon Question Library
  • Arrow Icon Survey Builder
  • Arrow Icon Customizable Questions
  • Arrow Icon Randomization
  • Arrow Icon Support Audio/Images/Video
  • Arrow Icon Site Intercept Survey
  • Arrow Icon Question Branching
  • Arrow Icon Multi-Channel Distribution
  • Arrow Icon Drag & Drop
  • Arrow Icon Social Media Integration
  • Arrow Icon Skip Logic
  • Arrow Icon Response Validation
  • Arrow Icon Pulse Surveys
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Visual Analytics
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Social Sharing
  • Arrow Icon Review Notification
  • Arrow Icon Campaign Management
  • Arrow Icon Review Monitoring
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Dashboard
  • Arrow Icon Review Request
  • Arrow Icon Response Management

Insocial Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$250 Per Feature

Insocial FAQs

Insocial is a cutting-edge customer experience software designed to help businesses enhance their engagement with customers through personalized interactions. With its powerful suite of tools, Insocial allows businesses to build, manage, and automate customer communication across multiple channels, including email, social media, chat, and SMS. The platform helps organizations track and analyze customer behavior, providing valuable insights into customer preferences, needs, and pain points. Insocial's AI-driven features include personalized recommendations, automated responses, and sentiment analysis, enabling businesses to deliver tailored experiences that foster customer loyalty and satisfaction. It also offers a centralized dashboard for managing customer inquiries and feedback, ensuring that no communication is overlooked. With seamless integration into CRM systems and marketing platforms, Insocial allows businesses to improve customer retention, drive sales, and build stronger relationships with their audience. It’s a perfect solution for any company looking to elevate their customer service and experience.

  • No, Insocial does not offer a free version.

  • Yes, Insocial offers a free trial.

  • No, Credit Card details are not required for the Insocial trial.

  • Insocial offers the following pricing plans & packages:

    Basic

    $250 Per Feature

  • Insocial supports the following payment frequencies:

    • Monthly Subscription

  • No, Insocial does not offer an API.

  • Insocial offers support with the following options:
    • Email , Phone , Chat

  • Insocial offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • Insocial supports the following languages:
    • English

  • Following are the typical users of the Insocial:
    • Self-Employed , Small-Business , Midsize-Business

  • Insocial supports the following deployment:
    • Cloud Hosted

  • Insocial supports the following devices and operating systems:
    • Web-Based

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