Innosoft Field Service Management Overview

Innosoft Field Service Management is a comprehensive software solution that helps businesses optimize and manage their field service operations. From scheduling and dispatching to invoicing and customer feedback, the platform offers all-in-one tools to improve the efficiency and effectiveness of field service teams. Innosoft’s powerful scheduling system allows dispatchers to assign tasks based on technician availability, skillset, and location, ensuring that jobs are completed on time and with minimal disruption. The software also enables technicians to access work orders, customer information, and inventory data directly from their mobile devices, streamlining workflows and reducing the need for paperwork. Innosoft integrates with other business systems, such as CRM and accounting software, to provide a seamless flow of information across the organization. With features like real-time job tracking, performance analytics, and customer feedback collection, Innosoft Field Service Management helps businesses enhance service quality, improve customer satisfaction, and drive operational efficiency.

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Contact Details

  • Vendor Name Innosoft
  • Founded 1996
  • Location Germany

Support

  • Email Email
  • Phone Phone
  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android
  • Windows Windows

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Machinery, Mechanical or Industrial Engineering

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Innosoft Field Service Management Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Routing
  • Arrow Icon Online Time Clock
  • Arrow Icon Dispatch Management
  • Arrow Icon Service History
  • Arrow Icon Customizable Forms
  • Arrow Icon Contract/License Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Payment Collection
  • Arrow Icon Real Time Data
  • Arrow Icon Electronic Signature
  • Arrow Icon Work Order Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Scheduling
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Inventory Management
  • Arrow Icon Activity Tracking
  • Arrow Icon CRM
  • Arrow Icon Accounting Integration
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon File Storage
  • Arrow Icon Contact Database
  • Arrow Icon Mobile Access
  • Arrow Icon GPS
  • Arrow Icon Calendar Management
  • Arrow Icon Technician Management
  • Arrow Icon Predictive Maintenance
  • Arrow Icon Document Management
  • Arrow Icon Audit Trail
  • Arrow Icon Inspection Management
  • Arrow Icon Mobile Access
  • Arrow Icon Inventory Management
  • Arrow Icon Calibration Management
  • Arrow Icon Scheduling
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Multi-Location
  • Arrow Icon Calendar Management
  • Arrow Icon Service History
  • Arrow Icon Key & Lock Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Activity Dashboard
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Vendor Management
  • Arrow Icon Customer Database
  • Arrow Icon Real-Time Updates
  • Arrow Icon Job Management
  • Arrow Icon Work Order Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Self Service Portal
  • Arrow Icon GPS
  • Arrow Icon Routing
  • Arrow Icon Real-Time Data
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Mobile Access
  • Arrow Icon Accounting Integration
  • Arrow Icon Calendar Management
  • Arrow Icon Technician Management
  • Arrow Icon Inventory Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Service History

Innosoft Field Service Management Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Backoffice (Concurrent User Licence)

$30 Per User

Innosoft Field Service Management FAQs

Innosoft Field Service Management is a comprehensive software solution that helps businesses optimize and manage their field service operations. From scheduling and dispatching to invoicing and customer feedback, the platform offers all-in-one tools to improve the efficiency and effectiveness of field service teams. Innosoft’s powerful scheduling system allows dispatchers to assign tasks based on technician availability, skillset, and location, ensuring that jobs are completed on time and with minimal disruption. The software also enables technicians to access work orders, customer information, and inventory data directly from their mobile devices, streamlining workflows and reducing the need for paperwork. Innosoft integrates with other business systems, such as CRM and accounting software, to provide a seamless flow of information across the organization. With features like real-time job tracking, performance analytics, and customer feedback collection, Innosoft Field Service Management helps businesses enhance service quality, improve customer satisfaction, and drive operational efficiency.

  • No, Innosoft Field Service Management does not offer a free version.

  • Yes, Innosoft Field Service Management offers a free trial.

  • No, Credit Card details are not required for the Innosoft Field Service Management trial.

  • Innosoft Field Service Management offers the following pricing plans & packages:

    Backoffice (Concurrent User Licence)

    $30 Per User

  • Innosoft Field Service Management supports the following payment frequencies:

    • Monthly Subscription

  • No, Innosoft Field Service Management does not offer an API.

  • Innosoft Field Service Management offers support with the following options:
    • Email , Phone , Chat

  • Innosoft Field Service Management offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • Innosoft Field Service Management supports the following languages:
    • English

  • Following are the typical users of the Innosoft Field Service Management:
    • Self-Employed , Small-Business , Midsize-Business

  • Innosoft Field Service Management supports the following deployment:
    • Cloud Hosted , On-Premise

  • Innosoft Field Service Management supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows