Indellia Overview

Indellia is a robust customer experience (CX) software designed to help businesses enhance every touchpoint of the customer journey. Whether you're interacting with customers through email, live chat, social media, or in-person, Indellia provides a centralized platform for managing customer relationships and improving satisfaction. The software includes advanced tools for collecting and analyzing customer feedback through surveys, reviews, and sentiment analysis, helping businesses gain valuable insights into customer preferences, pain points, and expectations. With real-time analytics and reporting features, Indellia enables companies to track customer behavior, monitor engagement levels, and identify opportunities for improving service delivery. The platform also supports personalized communication, allowing businesses to tailor messages, offers, and support based on customer history and preferences. Additionally, Indellia integrates seamlessly with CRM systems, marketing automation tools, and helpdesk platforms, ensuring that customer interactions are streamlined and consistent. By enhancing customer experience and promoting customer-centricity, Indellia helps businesses build stronger relationships, improve loyalty, and increase revenue.

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Contact Details

  • Vendor Name Exponential AI Labs
  • Founded
  • Location United States

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Financial Services, Information Technology & Services

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Indellia Features

  • Arrow Icon Ad hoc Reporting
  • Arrow Icon Strategic Planning
  • Arrow Icon Dashboard
  • Arrow Icon Real Time Analytics
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Data Transformation
  • Arrow Icon Scorecards
  • Arrow Icon Metadata Management
  • Arrow Icon Customizable Reports
  • Arrow Icon Trend Analysis
  • Arrow Icon Data Import/Export
  • Arrow Icon Collaboration Tools
  • Arrow Icon Key Performance Indicators
  • Arrow Icon Data Extraction
  • Arrow Icon Data Visualization
  • Arrow Icon Forecasting
  • Arrow Icon Data Connectors
  • Arrow Icon Data Synchronization
  • Arrow Icon Self Service Data Preparation
  • Arrow Icon Visual Analytics
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Data Mapping
  • Arrow Icon Predictive Analytics
  • Arrow Icon Dashboard Creation
  • Arrow Icon Performance Metrics
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Trend Analysis
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Data Visualization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon CRM
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Visual Analytics
  • Arrow Icon Email Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Complaint Monitoring
  • Arrow Icon Customer Experience Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Metrics
  • Arrow Icon Social Media Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon NPS Survey
  • Arrow Icon CES Survey
  • Arrow Icon CSAT Survey
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Scorecards
  • Arrow Icon Data Connectors
  • Arrow Icon KPI Monitoring
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Public Dashboards
  • Arrow Icon Data Visualization
  • Arrow Icon Private Dashboards
  • Arrow Icon Customizable Reports
  • Arrow Icon Forecasting
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Performance Metrics
  • Arrow Icon Collaboration Tools
  • Arrow Icon Widgets
  • Arrow Icon Dashboard Creation
  • Arrow Icon Data Synchronization
  • Arrow Icon Single Page View
  • Arrow Icon Trend Analysis
  • Arrow Icon Functions/Calculations
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Predictive Analytics
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Data Management
  • Arrow Icon Data Import/Export
  • Arrow Icon Ad hoc Reporting
  • Arrow Icon Data Visualization
  • Arrow Icon Customizable Reports
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Visual Discovery
  • Arrow Icon Search/Filter
  • Arrow Icon Multiple Data Sources
  • Arrow Icon Activity Dashboard
  • Arrow Icon Visual Analytics
  • Arrow Icon Collaboration Tools
  • Arrow Icon Data Connectors
  • Arrow Icon Data Mapping
  • Arrow Icon Trend Analysis
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Predictive Analytics
  • Arrow Icon Dashboard Creation
  • Arrow Icon Drag & Drop
  • Arrow Icon Real Time Reporting
  • Arrow Icon Historical Reporting
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Data Blending
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Trend Analysis
  • Arrow Icon Data Connectors
  • Arrow Icon Collaboration Tools
  • Arrow Icon Predictive Analytics
  • Arrow Icon High Volume Processing
  • Arrow Icon Data Warehousing
  • Arrow Icon Data Visualization
  • Arrow Icon Visual Analytics
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Forecasting
  • Arrow Icon Data Security
  • Arrow Icon Statistical Analysis
  • Arrow Icon Artificial Intelligence
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Artificial Intelligence

Indellia Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • NA

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Indellia FAQs

Indellia is a robust customer experience (CX) software designed to help businesses enhance every touchpoint of the customer journey. Whether you're interacting with customers through email, live chat, social media, or in-person, Indellia provides a centralized platform for managing customer relationships and improving satisfaction. The software includes advanced tools for collecting and analyzing customer feedback through surveys, reviews, and sentiment analysis, helping businesses gain valuable insights into customer preferences, pain points, and expectations. With real-time analytics and reporting features, Indellia enables companies to track customer behavior, monitor engagement levels, and identify opportunities for improving service delivery. The platform also supports personalized communication, allowing businesses to tailor messages, offers, and support based on customer history and preferences. Additionally, Indellia integrates seamlessly with CRM systems, marketing automation tools, and helpdesk platforms, ensuring that customer interactions are streamlined and consistent. By enhancing customer experience and promoting customer-centricity, Indellia helps businesses build stronger relationships, improve loyalty, and increase revenue.

  • No, Indellia does not offer a free version.

  • Yes, Indellia offers a free trial.

  • No, Credit Card details are not required for the Indellia trial.

  • No, Indellia does not offer an API.

  • Indellia supports the following languages:
    • English

  • Following are the typical users of the Indellia:
    • Self-Employed , Small-Business , Midsize-Business

  • Indellia supports the following deployment:
    • Cloud Hosted

  • Indellia supports the following devices and operating systems:
    • Web-Based