Hey!Ho! Overview

Hey!Ho! is an innovative IT service management (ITSM) software designed to help organizations optimize their IT support processes and enhance service delivery. This platform provides comprehensive tools for managing incidents, tracking service requests, and monitoring IT performance effectively. With Hey!Ho!, users can easily create and assign tickets, monitor response times, and ensure timely resolutions to IT issues. The software includes features for knowledge base management, automated workflows, and reporting on service metrics, enabling IT teams to improve efficiency and accountability. Additionally, Hey!Ho! supports integration with various IT monitoring tools and collaboration platforms, enhancing overall operational effectiveness. By utilizing Hey!Ho!, organizations can enhance their IT service management practices, improve user satisfaction, and drive operational success through effective IT support.

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Contact Details

  • Vendor Name Processor
  • Founded
  • Location Brazil

Support

    NA


Training

  • NA

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Financial Services, Information Technology & Services

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Hey!Ho! Features

  • Arrow Icon Service Catalog
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Configuration Management
  • Arrow Icon Inventory Management
  • Arrow Icon Approval Process Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Prioritization
  • Arrow Icon Activity Tracking
  • Arrow Icon Change Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Incident Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Project Management
  • Arrow Icon SLA Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Problem Management
  • Arrow Icon Availability Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Help Desk Management
  • Arrow Icon Capacity Management
  • Arrow Icon Release Management
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Task Management
  • Arrow Icon Audit Trail
  • Arrow Icon Remote Access & Monitoring

Hey!Ho! Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • BRL (R$) BRL (R$)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Hey!Ho! FAQs

Hey!Ho! is an innovative IT service management (ITSM) software designed to help organizations optimize their IT support processes and enhance service delivery. This platform provides comprehensive tools for managing incidents, tracking service requests, and monitoring IT performance effectively. With Hey!Ho!, users can easily create and assign tickets, monitor response times, and ensure timely resolutions to IT issues. The software includes features for knowledge base management, automated workflows, and reporting on service metrics, enabling IT teams to improve efficiency and accountability. Additionally, Hey!Ho! supports integration with various IT monitoring tools and collaboration platforms, enhancing overall operational effectiveness. By utilizing Hey!Ho!, organizations can enhance their IT service management practices, improve user satisfaction, and drive operational success through effective IT support.

  • No, Hey!Ho! does not offer a free version.

  • Yes, Hey!Ho! offers a free trial.

  • No, Credit Card details are not required for the Hey!Ho! trial.

  • No, Hey!Ho! does not offer an API.

  • Hey!Ho! supports the following languages:
    • English

  • Following are the typical users of the Hey!Ho!:
    • Self-Employed , Small-Business , Midsize-Business

  • Hey!Ho! supports the following deployment:
    • Cloud Hosted

  • Hey!Ho! supports the following devices and operating systems:
    • Web-Based