Helix IM Overview

Helix IM is a comprehensive bug tracking software designed to streamline the process of identifying, tracking, and resolving software defects. This platform offers a centralized system for teams to manage bug reports, enabling seamless communication among developers, testers, and project managers. With its intuitive interface, users can easily create, prioritize, and assign tasks related to bug fixes. Helix IM features real-time tracking and reporting capabilities, allowing teams to monitor progress and analyze trends in defect resolution. Additionally, the software integrates with various development tools, enhancing collaboration and improving workflow efficiency. This solution is ideal for software development teams seeking to improve product quality and deliver superior user experiences through effective bug management.

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Contact Details

  • Vendor Name Perforce
  • Founded 2000
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Games

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Helix IM Features

  • Arrow Icon Issue Scheduling
  • Arrow Icon Customizable Reports
  • Arrow Icon Real Time Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Help Desk Management
  • Arrow Icon Assignment Management
  • Arrow Icon Task Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Commenting/Notes
  • Arrow Icon Ticket Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Projections
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Recurring Issues
  • Arrow Icon Issue Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Email Management
  • Arrow Icon Support Ticket Tracking
  • Arrow Icon Monitoring
  • Arrow Icon Project Management
  • Arrow Icon Issue Auditing
  • Arrow Icon Prioritization
  • Arrow Icon Task Progress Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Surveys & Feedback
  • Arrow Icon SLA Management
  • Arrow Icon Issue Tracking
  • Arrow Icon Assignment Management
  • Arrow Icon Bug/Issue Capture
  • Arrow Icon Bug Tracking
  • Arrow Icon Project Management
  • Arrow Icon Feedback Management
  • Arrow Icon Real Time Updates
  • Arrow Icon Activity Tracking
  • Arrow Icon Issue Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Task Scheduling
  • Arrow Icon Ticket Management
  • Arrow Icon Progress Tracking
  • Arrow Icon Project Planning
  • Arrow Icon Backlog Management
  • Arrow Icon Status Tracking
  • Arrow Icon Audit Trail
  • Arrow Icon Collaboration Tools
  • Arrow Icon Commenting/Notes
  • Arrow Icon Multiple Projects

Helix IM Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • NA

Helix IM FAQs

Helix IM is a comprehensive bug tracking software designed to streamline the process of identifying, tracking, and resolving software defects. This platform offers a centralized system for teams to manage bug reports, enabling seamless communication among developers, testers, and project managers. With its intuitive interface, users can easily create, prioritize, and assign tasks related to bug fixes. Helix IM features real-time tracking and reporting capabilities, allowing teams to monitor progress and analyze trends in defect resolution. Additionally, the software integrates with various development tools, enhancing collaboration and improving workflow efficiency. This solution is ideal for software development teams seeking to improve product quality and deliver superior user experiences through effective bug management.

  • Yes, Helix IM offers a free version.

  • Yes, Helix IM offers a free trial.

  • No, Credit Card details are not required for the Helix IM trial.

  • No, Helix IM does not offer an API.

  • Helix IM offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • Helix IM offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • Helix IM supports the following languages:
    • English

  • Following are the typical users of the Helix IM:
    • Self-Employed , Small-Business , Midsize-Business

  • Helix IM supports the following deployment:
    • Cloud Hosted

  • Helix IM supports the following devices and operating systems:
    • Web-Based