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Efecte IT Service Management Overview

Efecte IT Service Management (ITSM) is a comprehensive software solution designed to enhance IT service delivery and management within organizations. This platform provides tools for incident management, problem resolution, change management, and service request handling, all within a user-friendly interface. With Efecte ITSM, IT teams can streamline their processes, improve response times, and enhance overall service quality. The software features customizable workflows and automation capabilities, allowing organizations to tailor IT service management to their specific needs. Additionally, Efecte ITSM offers reporting and analytics tools to track performance metrics and identify areas for improvement. By implementing Efecte ITSM, organizations can optimize their IT operations, enhance user satisfaction, and drive efficiency in service delivery.

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Efecte IT Service Management Screenshot & Video

Contact Details

  • Vendor Name Efecte
  • Founded
  • Location Finland

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Electrical & Electronic Manufacturing, Government Administration, Higher Education, Information Technology & Services, Retail

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Efecte IT Service Management Features

  • Arrow Icon Service Catalog
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Configuration Management
  • Arrow Icon Inventory Management
  • Arrow Icon Approval Process Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Prioritization
  • Arrow Icon Activity Tracking
  • Arrow Icon Change Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Incident Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Project Management
  • Arrow Icon SLA Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Problem Management
  • Arrow Icon Availability Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Help Desk Management
  • Arrow Icon Capacity Management
  • Arrow Icon Release Management
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Task Management
  • Arrow Icon Audit Trail
  • Arrow Icon Remote Access & Monitoring
  • Arrow Icon Change Management
  • Arrow Icon Incident Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon IT Asset Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Procurement Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Prioritization
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Mobile Access
  • Arrow Icon Support Ticket Management
  • Arrow Icon CMDB
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Problem Management
  • Arrow Icon Customer Support
  • Arrow Icon Analytics

Efecte IT Service Management Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

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Efecte IT Service Management FAQs

Efecte IT Service Management (ITSM) is a comprehensive software solution designed to enhance IT service delivery and management within organizations. This platform provides tools for incident management, problem resolution, change management, and service request handling, all within a user-friendly interface. With Efecte ITSM, IT teams can streamline their processes, improve response times, and enhance overall service quality. The software features customizable workflows and automation capabilities, allowing organizations to tailor IT service management to their specific needs. Additionally, Efecte ITSM offers reporting and analytics tools to track performance metrics and identify areas for improvement. By implementing Efecte ITSM, organizations can optimize their IT operations, enhance user satisfaction, and drive efficiency in service delivery.

  • No, Efecte IT Service Management does not offer a free version.

  • Yes, Efecte IT Service Management offers a free trial.

  • No, Credit Card details are not required for the Efecte IT Service Management trial.

  • Efecte IT Service Management supports the following payment frequencies:

    • Monthly Subscription

  • No, Efecte IT Service Management does not offer an API.

  • Efecte IT Service Management offers support with the following options:
    • 24x7 Support , Email , Phone , Knowledge Base , FAQs/Forum

  • Efecte IT Service Management offers training with the following options:
    • In-person , Live Online , Documentation , Videos

  • Efecte IT Service Management supports the following languages:
    • English

  • Following are the typical users of the Efecte IT Service Management:
    • Self-Employed , Small-Business , Midsize-Business

  • Efecte IT Service Management supports the following deployment:
    • Cloud Hosted

  • Efecte IT Service Management supports the following devices and operating systems:
    • Web-Based

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