Does e-Service Suite offer a free version?

No, e-Service Suite does not offer a free version.

Does e-Service Suite offer a free trial?

Yes, e-Service Suite offers a free trial.

Are Credit Card details required for the e-Service Suite trial?

No, Credit Card details are not required for the e-Service Suite trial.

What are the pricing plans & packages of e-Service Suite?

e-Service Suite offers the following pricing plans and packages: Basic - $59 (Per User) .

What payment frequencies does e-Service Suite offer?

e-Service Suite supports the following payment frequencies: Monthly Subscription

Does e-Service Suite offer an API?

No, e-Service Suite does not offer an API.

What type of support options does e-Service Suite offer?

e-Service Suite offers support with the following options: Email, Phone, Knowledge Base, FAQs/Forum

What type of training options does e-Service Suite offer?

e-Service Suite offers training with the following options: In-person, Live Online, Videos

What different languages does e-Service Suite support?

e-Service Suite supports the following languages: English

Who uses e-Service Suite?

Typical users of e-Service Suite include: Self-Employed, Small-Business, Midsize-Business

What deployment options does e-Service Suite support?

e-Service Suite supports the following deployment options: Cloud Hosted

What devices and operating systems does e-Service Suite support?

e-Service Suite supports the following devices and operating systems: Web-Based

e-Service Suite Reviews Sep 2025: Pricing & Features

e-Service Suite Overview

e-Service Suite is a powerful help desk software designed to enhance customer support and service delivery for organizations. This platform provides a centralized system for managing customer inquiries, support tickets, and service requests efficiently. With its user-friendly interface, support teams can easily track and resolve issues, ensuring timely responses and customer satisfaction. e-Service Suite includes features for automated ticket routing, knowledge base management, and reporting, enabling organizations to optimize their support processes. The software also supports multi-channel communication, allowing customers to reach out via email, chat, and phone, enhancing accessibility and responsiveness. Additionally, e-Service Suite provides analytics tools that help organizations assess support performance and identify areas for improvement. Ideal for businesses seeking to improve their customer service operations, e-Service Suite empowers organizations to deliver exceptional support experiences.

Epiphany
2002
United States

Support

Email
Phone
Knowledge Base
FAQs/Forum

Training

In-person
Live Online
Videos

Licensing & Deployment

Proprietary
Cloud Hosted
Web-Based

Typical Customers

Self-Employed
Small-Business
Midsize-Business

Languages Supported

English

Industries

Computer Software, Information Technology & Services, Internet

e-Service Suite Features

Knowledge Management Software

Cataloging/Categorization
Knowledge Base Management
Single Sign On
Communication Management
SSL Security
Text Editing
Activity Tracking
Social Media Integration
Access Controls/Permissions
Decision Support
Document Management
Collaboration Tools
Drag & Drop
Live Chat
Surveys & Feedback
Self Service Portal
Alerts/Notifications
Full Text Search
Commenting/Notes
Discussions/Forums
Tagging
Widgets
Content Management
Content Library
Multi-Language
Calendar Management

Help Desk Software

Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control

Facility Management Software

Residential Properties
Commercial Properties
Invoice Management
Maintenance Management
Facility Scheduling
Asset Lifecycle Management
Audit Management
Alerts/Notifications
Equipment Management
Inspection Management
Incident Management
Calendar Management
Historical Reporting
Vendor Management
Reporting/Analytics
Document Management
Compliance Management
Fixed Asset Management
Visitor Management
Access Controls/Permissions
Space Management
Work Order Management
Equipment Maintenance
Real Time Notifications
Document Storage
Contract/License Management
Preventive Maintenance
Inventory Management
Multi-Location
Parts Management
Communication Management
Service Request Management
Materials Management
Facility Asset Management

Field Service Management Software

Routing
Online Time Clock
Dispatch Management
Service History
Customizable Forms
Contract/License Management
Alerts/Notifications
Payment Collection
Real Time Data
Electronic Signature
Work Order Management
Quotes/Estimates
Scheduling
Billing & Invoicing
Inventory Management
Activity Tracking
CRM
Accounting Integration
Maintenance Scheduling
File Storage
Contact Database
Mobile Access
GPS
Calendar Management

Knowledge Base Software

Full Text Search
Self Service Portal
SEO Management
Customizable Branding
Feedback Management
Reporting/Analytics
Rich Text Editor
Cataloging/Categorization
Multi-Language
Customizable Templates
Collaboration Tools
User Management
Drag & Drop Editor
Mobile Interface
WYSIWYG Editor
Knowledge Management

Sales Tracking Software

Sales Pipeline Management
Lead Management
Reporting/Analytics
Appointment Scheduling
Task Management
Interaction Tracking
Alerts/Notifications
Customizable Reports
Activity Dashboard
Commenting/Notes
Third-Party Integrations
Data Import/Export
Lead Scoring
Document Management
Email Templates
Call Logging
Search/Filter

IT Ticketing Systems Software

Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Asset Lifecycle Management
Automated Responses
Automated Routing
Change Management
Collaboration Tools
Configurable Workflow
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Help Desk Management
Incident Management
IT Asset Management
Knowledge Base Management
Macros/Templated Responses
Multi-Channel Communication
Multi-Language
Prioritization
Problem Management
Release Management
Reporting/Analytics
Self Service Portal
Service Catalog
Service Reporting
Support Ticket Management
Support Ticket Tracking
Task Management

e-Service Suite Pricing

Pricing Type

Per User

Preferred Currency

USD ($)

Free Trial

Free Version

Payment Frequency

Monthly Subscription

Plans & Packages

Basic

$59 Per User

e-Service Suite FAQs

No, e-Service Suite does not offer a free version.

Yes, e-Service Suite offers a free trial.

No, Credit Card details are not required for the e-Service Suite trial.

e-Service Suite offers the following pricing plans & packages:

Basic

$59 Per User

e-Service Suite supports the following payment frequencies:
- Monthly Subscription

No, e-Service Suite does not offer an API.

e-Service Suite offers support with the following options:
- Email , Phone , Knowledge Base , FAQs/Forum

e-Service Suite offers training with the following options:
- In-person , Live Online , Videos

e-Service Suite supports the following languages:
- English

Following are the typical users of the e-Service Suite:
- Self-Employed , Small-Business , Midsize-Business

e-Service Suite supports the following deployment:
- Cloud Hosted

e-Service Suite supports the following devices and operating systems:
- Web-Based

e-Service Suite Claim

e-Service Suite Overview