Deskhero is an intuitive customer support software designed to help businesses deliver exceptional customer service across multiple channels. The platform enables support teams to efficiently manage customer inquiries, resolve issues, and track performance from a unified dashboard. Deskhero supports communication via email, chat, phone, and social media, ensuring that customers can reach your team through their preferred channels. The software includes features like ticket management, automated workflows, and knowledge base integration, enabling support teams to respond quickly and accurately to customer requests. Deskhero’s AI-powered chatbot helps handle common inquiries and provides 24/7 support, while real-time analytics tools allow businesses to monitor customer satisfaction and agent performance. With custom reporting features, Deskhero enables businesses to gain insights into customer feedback and service trends, helping them optimize support processes. Whether you're a startup or a large enterprise, Deskhero enhances customer support efficiency, improves team collaboration, and helps businesses build stronger relationships with their customers.
Deskhero AB
Sweden
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