Dead Simple Chat Overview

Dead Simple Chat is a live chat software that enables businesses to provide real-time support and assistance to website visitors. With its user-friendly interface and customizable chat widgets, Dead Simple Chat allows businesses to engage customers instantly, answering questions, resolving issues, and guiding them through their purchasing decisions. The software includes features like automated greetings, customizable responses, and real-time chat analytics to help businesses manage customer interactions effectively. Dead Simple Chat also offers integration with popular customer support platforms like Zendesk and Freshdesk, allowing businesses to consolidate customer service efforts into one platform. Additionally, the software’s mobile app ensures that support teams can respond to customer inquiries on the go. With advanced reporting tools, Dead Simple Chat provides insights into chat performance, customer satisfaction, and agent productivity, helping businesses continuously improve their support services. By offering a simple, effective live chat solution, Dead Simple Chat enhances customer experience and boosts conversion rates.

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Contact Details

  • Vendor Name Next Path Software Consulting
  • Founded 2018
  • Location Canada

Support

  • Chat Chat

Training

  • In-person In-person
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Health, Internet, Real Estate

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Dead Simple Chat Features

  • Arrow Icon Alerts/Notifications
  • Arrow Icon Mobile Access
  • Arrow Icon On-Demand Webinars
  • Arrow Icon Screen Sharing
  • Arrow Icon Multi hosts
  • Arrow Icon Social Promotion
  • Arrow Icon Video Streaming
  • Arrow Icon Video Support
  • Arrow Icon Document Storage
  • Arrow Icon Polls/Voting
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Content Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Real Time Data
  • Arrow Icon Q&A Management
  • Arrow Icon Meeting Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Video Conferencing
  • Arrow Icon Video Call Recording
  • Arrow Icon Whiteboard
  • Arrow Icon Contact Management
  • Arrow Icon Live Chat
  • Arrow Icon Presentation Streaming
  • Arrow Icon Calendar Management
  • Arrow Icon Event Management
  • Arrow Icon File Sharing
  • Arrow Icon Email Reminders
  • Arrow Icon User Management
  • Arrow Icon Two-Way Audio & Video
  • Arrow Icon Registration Management
  • Arrow Icon Audience Engagement
  • Arrow Icon CRM
  • Arrow Icon Quizzes
  • Arrow Icon Transfers/Routing
  • Arrow Icon Document Storage
  • Arrow Icon Mobile Access
  • Arrow Icon Search/Filter
  • Arrow Icon Single Sign On
  • Arrow Icon Support Ticket Management
  • Arrow Icon Screen Sharing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Proactive Chat
  • Arrow Icon Auto-Responders
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Real Time Notifications
  • Arrow Icon Offline Form
  • Arrow Icon Collaboration Tools
  • Arrow Icon CRM
  • Arrow Icon Interaction Tracking
  • Arrow Icon Transcripts/Chat History
  • Arrow Icon Contact Management
  • Arrow Icon Geotargeting
  • Arrow Icon Chat/Messaging
  • Arrow Icon File Sharing
  • Arrow Icon Canned Responses
  • Arrow Icon Email Management
  • Arrow Icon Surveys & Feedback

Dead Simple Chat Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • CAD ($) CAD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$19 Per User

Dead Simple Chat FAQs

Dead Simple Chat is a live chat software that enables businesses to provide real-time support and assistance to website visitors. With its user-friendly interface and customizable chat widgets, Dead Simple Chat allows businesses to engage customers instantly, answering questions, resolving issues, and guiding them through their purchasing decisions. The software includes features like automated greetings, customizable responses, and real-time chat analytics to help businesses manage customer interactions effectively. Dead Simple Chat also offers integration with popular customer support platforms like Zendesk and Freshdesk, allowing businesses to consolidate customer service efforts into one platform. Additionally, the software’s mobile app ensures that support teams can respond to customer inquiries on the go. With advanced reporting tools, Dead Simple Chat provides insights into chat performance, customer satisfaction, and agent productivity, helping businesses continuously improve their support services. By offering a simple, effective live chat solution, Dead Simple Chat enhances customer experience and boosts conversion rates.

  • Yes, Dead Simple Chat offers a free version.

  • Yes, Dead Simple Chat offers a free trial.

  • No, Credit Card details are not required for the Dead Simple Chat trial.

  • Dead Simple Chat offers the following pricing plans & packages:

    Basic

    $19 Per User

  • Dead Simple Chat supports the following payment frequencies:

    • Monthly Subscription

  • No, Dead Simple Chat does not offer an API.

  • Dead Simple Chat offers support with the following options:
    • Chat

  • Dead Simple Chat offers training with the following options:
    • In-person , Documentation

  • Dead Simple Chat supports the following languages:
    • English

  • Following are the typical users of the Dead Simple Chat:
    • Self-Employed , Small-Business , Midsize-Business

  • Dead Simple Chat supports the following deployment:
    • Cloud Hosted

  • Dead Simple Chat supports the following devices and operating systems:
    • Web-Based