Customer Lobby is a comprehensive customer engagement software designed to help businesses build stronger relationships with their customers by streamlining communication, feedback, and loyalty programs. The platform offers a variety of tools to capture customer feedback through surveys, reviews, and net promoter score (NPS) tracking, helping businesses understand customer satisfaction and identify areas for improvement. Customer Lobby’s automated follow-up features allow businesses to stay in touch with customers after a purchase, service, or interaction, encouraging repeat business and improving overall customer retention. Additionally, the software enables companies to manage online reviews and ratings, responding to feedback and boosting their reputation across review sites. With its powerful analytics and reporting capabilities, Customer Lobby helps businesses track engagement metrics, customer sentiment, and feedback trends, allowing for data-driven decision-making. By improving customer communication and fostering long-term relationships, Customer Lobby helps businesses increase customer loyalty, drive repeat sales, and grow their brand presence.
Customer Lobby
United States
Proprietary
Churn Management
