CommandLink ITSM Overview

CommandLink ITSM is an IT Service Management (ITSM) solution that helps organizations efficiently manage IT services, from incident tracking to asset management. The software features a user-friendly interface, enabling IT teams to resolve issues promptly and maintain service quality. CommandLink ITSM supports workflows for incident, problem, and change management, aligning IT operations with business objectives. Its analytics and reporting capabilities provide insights into service performance, helping IT managers identify areas for improvement. Additionally, CommandLink ITSM offers integration options with other IT systems, ensuring a cohesive IT ecosystem that supports seamless service delivery.

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CommandLink ITSM Screenshot & Video

Contact Details

  • Vendor Name CommandLink
  • Founded
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Construction

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CommandLink ITSM Features

  • Arrow Icon Service Catalog
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Configuration Management
  • Arrow Icon Inventory Management
  • Arrow Icon Approval Process Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Prioritization
  • Arrow Icon Activity Tracking
  • Arrow Icon Change Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Incident Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Project Management
  • Arrow Icon SLA Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Problem Management
  • Arrow Icon Availability Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Help Desk Management
  • Arrow Icon Capacity Management
  • Arrow Icon Release Management
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Task Management
  • Arrow Icon Audit Trail
  • Arrow Icon Remote Access & Monitoring

CommandLink ITSM Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

CommandLink ITSM FAQs

CommandLink ITSM is an IT Service Management (ITSM) solution that helps organizations efficiently manage IT services, from incident tracking to asset management. The software features a user-friendly interface, enabling IT teams to resolve issues promptly and maintain service quality. CommandLink ITSM supports workflows for incident, problem, and change management, aligning IT operations with business objectives. Its analytics and reporting capabilities provide insights into service performance, helping IT managers identify areas for improvement. Additionally, CommandLink ITSM offers integration options with other IT systems, ensuring a cohesive IT ecosystem that supports seamless service delivery.

  • No, CommandLink ITSM does not offer a free version.

  • Yes, CommandLink ITSM offers a free trial.

  • No, Credit Card details are not required for the CommandLink ITSM trial.

  • No, CommandLink ITSM does not offer an API.

  • CommandLink ITSM offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • CommandLink ITSM offers training with the following options:
    • In-person , Live Online , Webinar , Documentation , Videos

  • CommandLink ITSM supports the following languages:
    • English

  • Following are the typical users of the CommandLink ITSM:
    • Self-Employed , Small-Business , Midsize-Business

  • CommandLink ITSM supports the following deployment:
    • Cloud Hosted , On-Premise

  • CommandLink ITSM supports the following devices and operating systems:
    • Web-Based , Windows , Linux