COLLABOS PHONE Overview

COLLABOS PHONE is an advanced call center software designed to enhance communication and streamline operations for customer support teams. This platform provides users with a suite of tools for managing inbound and outbound calls, tracking interactions, and analyzing performance metrics. With COLLABOS PHONE, organizations can optimize their call routing processes, ensuring that customers are connected to the right representatives quickly and efficiently. The software features robust reporting and analytics capabilities, allowing managers to monitor call volume, response times, and agent performance in real time. Additionally, COLLABOS PHONE integrates seamlessly with customer relationship management (CRM) systems, providing a holistic view of customer interactions. By implementing COLLABOS PHONE, businesses can improve customer service, enhance operational efficiency, and drive better engagement.

Read More

Contact Details

  • Vendor Name Collabos Corporation
  • Founded
  • Location Japan

Support

  • Email Email
  • Chat Chat

Training

  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Computer Software, Information Technology & Services, Logistics & Supply Chain, Telecommunications

You May Also Like

CallVU

CallVU

$130 Per year

CloudTalk

CloudTalk

$25 Per month

Aircall

Aircall

$30 Per month

Dialpad

Dialpad

$15 Per user

COLLABOS PHONE Features

  • Arrow Icon Call Recording
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon Call Routing
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Logging
  • Arrow Icon Call Center Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Call Tracking
  • Arrow Icon Callback Scheduling
  • Arrow Icon Progressive Dialer
  • Arrow Icon Manual Dialer
  • Arrow Icon Call Transfer
  • Arrow Icon Voice Mail
  • Arrow Icon Contact Management
  • Arrow Icon Inbound Call Center
  • Arrow Icon Chat/Messaging
  • Arrow Icon Outbound Call Center
  • Arrow Icon Alerts/Escalation
  • Arrow Icon CRM
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Scripting
  • Arrow Icon Caller ID
  • Arrow Icon Automatic Call Distribution
  • Arrow Icon Queue Management
  • Arrow Icon Call Reporting
  • Arrow Icon Auto-Dialer
  • Arrow Icon Blended Call Center
  • Arrow Icon Predictive Dialer
  • Arrow Icon Interaction Tracking
  • Arrow Icon Call Center Management
  • Arrow Icon Call Transfer
  • Arrow Icon Computer Telephony Integration
  • Arrow Icon VoIP
  • Arrow Icon Voice Mail
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Caller ID
  • Arrow Icon Call Monitoring
  • Arrow Icon Call Recording
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Auto-Dialer
  • Arrow Icon IVR/Voice Recognition
  • Arrow Icon Call Routing
  • Arrow Icon Automatic Call Distribution

COLLABOS PHONE Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • JPY (¥) JPY (¥)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

COLLABOS PHONE FAQs

COLLABOS PHONE is an advanced call center software designed to enhance communication and streamline operations for customer support teams. This platform provides users with a suite of tools for managing inbound and outbound calls, tracking interactions, and analyzing performance metrics. With COLLABOS PHONE, organizations can optimize their call routing processes, ensuring that customers are connected to the right representatives quickly and efficiently. The software features robust reporting and analytics capabilities, allowing managers to monitor call volume, response times, and agent performance in real time. Additionally, COLLABOS PHONE integrates seamlessly with customer relationship management (CRM) systems, providing a holistic view of customer interactions. By implementing COLLABOS PHONE, businesses can improve customer service, enhance operational efficiency, and drive better engagement.

  • No, COLLABOS PHONE does not offer a free version.

  • Yes, COLLABOS PHONE offers a free trial.

  • No, Credit Card details are not required for the COLLABOS PHONE trial.

  • No, COLLABOS PHONE does not offer an API.

  • COLLABOS PHONE offers support with the following options:
    • Email , Chat

  • COLLABOS PHONE offers training with the following options:
    • Webinar , Documentation

  • COLLABOS PHONE supports the following languages:
    • English

  • Following are the typical users of the COLLABOS PHONE:
    • Self-Employed , Small-Business , Midsize-Business

  • COLLABOS PHONE supports the following deployment:
    • Cloud Hosted

  • COLLABOS PHONE supports the following devices and operating systems:
    • Web-Based