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Cognitive Virtual Assistant Overview

Cognitive Virtual Assistant is an advanced customer service software designed to enhance customer support through AI-driven solutions. The platform offers comprehensive tools for automating customer interactions, managing inquiries, and providing personalized assistance. With its intuitive interface, users can easily deploy chatbots, monitor interactions, and analyze customer feedback. Cognitive Virtual Assistant supports integration with various CRM and helpdesk systems, enhancing functionality and facilitating seamless workflows. The software’s analytics capabilities provide insights into customer satisfaction and service performance, helping organizations optimize their support strategies. Ideal for businesses seeking to improve customer service efficiency, Cognitive Virtual Assistant empowers organizations to enhance customer engagement and satisfaction.

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Contact Details

  • Vendor Name Cognicor
  • Founded 2012
  • Location United States

Support

    NA

Training

  • Live Online Live Online
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Advertising & Marketing, Computer Software, Financial Services, Public Relations, Retail

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Cognitive Virtual Assistant Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Contextual Guidance
  • Arrow Icon Live Chat
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Pre-Configured Bot
  • Arrow Icon For Developers
  • Arrow Icon Multi-Language
  • Arrow Icon Code-free Development
  • Arrow Icon Speech Synthesis
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Speech Recognition
  • Arrow Icon Intent Recognition
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chatbot

Cognitive Virtual Assistant Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$1200 Per User

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Cognitive Virtual Assistant FAQs

Cognitive Virtual Assistant is an advanced customer service software designed to enhance customer support through AI-driven solutions. The platform offers comprehensive tools for automating customer interactions, managing inquiries, and providing personalized assistance. With its intuitive interface, users can easily deploy chatbots, monitor interactions, and analyze customer feedback. Cognitive Virtual Assistant supports integration with various CRM and helpdesk systems, enhancing functionality and facilitating seamless workflows. The software’s analytics capabilities provide insights into customer satisfaction and service performance, helping organizations optimize their support strategies. Ideal for businesses seeking to improve customer service efficiency, Cognitive Virtual Assistant empowers organizations to enhance customer engagement and satisfaction.

  • Yes, Cognitive Virtual Assistant offers a free version.

  • Yes, Cognitive Virtual Assistant offers a free trial.

  • No, Credit Card details are not required for the Cognitive Virtual Assistant trial.

  • Cognitive Virtual Assistant offers the following pricing plans & packages:

    Basic

    $1200 Per User

  • Cognitive Virtual Assistant supports the following payment frequencies:

    • Monthly Subscription

  • No, Cognitive Virtual Assistant does not offer an API.

  • Cognitive Virtual Assistant offers training with the following options:
    • Live Online , Documentation

  • Cognitive Virtual Assistant supports the following languages:
    • English

  • Following are the typical users of the Cognitive Virtual Assistant:
    • Self-Employed , Small-Business , Midsize-Business

  • Cognitive Virtual Assistant supports the following deployment:
    • Cloud Hosted

  • Cognitive Virtual Assistant supports the following devices and operating systems:
    • Web-Based