Does CloudCall offer a free version?

No, CloudCall does not offer a free version.

Does CloudCall offer a free trial?

Yes, CloudCall offers a free trial.

Are Credit Card details required for the CloudCall trial?

No, Credit Card details are not required for the CloudCall trial.

What are the pricing plans & packages of CloudCall?

CloudCall offers the following pricing plans and packages: - $0 .

What payment frequencies does CloudCall offer?

CloudCall supports the following payment frequencies: Monthly Subscription

Does CloudCall offer an API?

No, CloudCall does not offer an API.

What type of support options does CloudCall offer?

CloudCall offers support with the following options: Email, Phone, Chat, Knowledge Base, FAQs/Forum

What type of training options does CloudCall offer?

CloudCall offers training with the following options: In-person, Live Online, Webinar, Documentation, Videos

What different languages does CloudCall support?

CloudCall supports the following languages: English

Typical users of CloudCall include: Self-Employed, Small-Business, Midsize-Business

What deployment options does CloudCall support?

CloudCall supports the following deployment options: Cloud Hosted

What devices and operating systems does CloudCall support?

CloudCall supports the following devices and operating systems: Web-Based, iPhone, Android

CloudCall Reviews Sep 2025: Pricing & Features

CloudCall Overview

CloudCall is an advanced help desk software designed to enhance customer service through integrated communication tools. This platform provides comprehensive solutions for managing customer inquiries, tracking support tickets, and improving team collaboration seamlessly. With its user-friendly interface, help desk agents can easily manage calls, emails, and chat interactions from a single dashboard, ensuring efficient communication with clients. CloudCall features advanced analytics capabilities that provide insights into team performance, customer satisfaction, and service trends, helping organizations identify areas for improvement. The software also integrates with existing CRM systems, enabling a seamless flow of information and enhancing customer relationship management. By utilizing CloudCall, organizations can improve their customer support processes, enhance team productivity, and ultimately drive greater client satisfaction. This software is essential for any business seeking to elevate its customer service management.

CloudCall
2011
United Kingdom

Support

Email
Phone
Chat
Knowledge Base
FAQs/Forum

Training

In-person
Live Online
Webinar
Documentation
Videos

Licensing & Deployment

Proprietary
Cloud Hosted
Web-Based
iPhone
Android

Typical Customers

Self-Employed
Small-Business
Midsize-Business

Languages Supported

English

Industries

Education Management, Human Resources, Insurance, Staffing & Recruiting, Telecommunications

CloudCall Features

Help Desk Software

Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control

Call Center Software

Call Recording
Computer Telephony Integration
Call Routing
Call Monitoring
Call Logging
Call Center Management
Activity Dashboard
Call Tracking
Callback Scheduling
Progressive Dialer
Manual Dialer
Call Transfer
Voice Mail
Contact Management
Inbound Call Center
Chat/Messaging
Outbound Call Center
Alerts/Escalation
CRM
Multi-Channel Communication
IVR/Voice Recognition
Call Scripting
Caller ID
Automatic Call Distribution
Queue Management
Call Reporting
Auto-Dialer
Blended Call Center
Predictive Dialer
Interaction Tracking

Auto Dialer Software

Progressive Dialer
Power Dialer
Computer Telephony Integration
Preview Dialer
IVR/Voice Recognition
Automatic Call Distribution
Campaign Management
Call Scripting
Call Routing
Voice Mail
Call Recording
Call Transfer
Caller ID
Predictive Dialer
Call Center Management
Reporting/Analytics
Call Monitoring

Business Phone Systems Software

Employee Directory
Call Monitoring
Auto-Dialer
IVR/Voice Recognition
Call Transfer
Call Recording
Voice Mail
Call Logging
Mobile Access
Call Routing
Virtual Call Center
Video Conferencing
Queue Management
Automated Attendant
PBX

Call Recording Software

Interaction Tracking
Call Tagging
Computer Telephony Integration
Call Monitoring
Automatic Call Distribution
File Transfer
IVR/Voice Recognition
Performance Metrics
Recording
Event Triggered Actions
Activity Dashboard
Contact Management
Scheduled Recording
Voice Mail
Call Transcription
Reporting & Statistics
Call Center Management
Auto-Dialer

Call Tracking Software

CRM
Call Monitoring
Automatic Call Distribution
Caller ID
Call Reporting
Contact Management
Conversion Tracking
Campaign Management
Call Center Management
Computer Telephony Integration
Predictive Dialer
Keyword Tracking
Call Transcription
API
Voice Mail
IVR/Voice Recognition
Call Routing

Cloud Communication Platform Software

File Sharing
Fax Management
Chat/Messaging
IVR/Voice Recognition
Call Recording
Audio/Video Conferencing
Call Routing

Cloud PBX Software

Call Routing
Call Reporting
Conferencing
Virtual Extensions
Automatic Call Distribution
Video Conferencing
Call Tracking
SIP Trunking
Third-Party Integrations
Call Transfer
Ring Groups
Call Center Management
Computer Telephony Integration
Queue Management
Role-Based Permissions
Fax Management
Alerts/Notifications
Communication Management
Call List Management
Customizable Reports
Call Recording
Call Disposition
IVR/Voice Recognition
Call Monitoring
Activity Dashboard
Contact Management

Contact Center Software

Automated Routing
Quality Management
Queue Management
IVR/Voice Recognition
Computer Telephony Integration
Collaboration Tools
Agent Interface
Chatbot
Auto-Dialer
Reporting/Analytics
Workforce Management

IVR Software

Call Center Management
Call Routing
Voice Mail
Text to Speech
Call Recording
Call Logging
Survey/Poll Management
Callback Scheduling
Phone Key Input
Reporting & Statistics
IVR/Voice Recognition
Caller ID
Campaign Management
Call Disposition
Call Monitoring
Auto-Dialer
Multi-Channel Communication
Multiple Scripts
Automatic Call Distribution
Computer Telephony Integration
Voice Customization
Real-Time Monitoring
Pre-recorded Messages

Remote Work Software

Softphone
Video Conferencing
Meeting Management
Remote Support
Communication Management
Time Zone Tracking
Third-Party Integrations
Electronic Signature
Live Chat
Video Chat
Task Management
Workflow Management
Collaboration Tools
Access Controls/Permissions
Progress Tracking
Employee Activity Monitoring
Reporting & Statistics
Document Management

Softphone Software

Call Logging
Caller ID
Video Conferencing
Call Routing
Call Recording
Caller Profiles
Live Chat

Telephony Software

Call Center Management
Call Transfer
Computer Telephony Integration
VoIP
Voice Mail
Reporting/Analytics
Caller ID
Call Monitoring
Call Recording
Multi-Channel Communication
Auto-Dialer
IVR/Voice Recognition
Call Routing
Automatic Call Distribution

Unified Communications Software

Reporting & Statistics
Call Routing
Mobile Access
Contact Management
SMS Messaging
Voice Mail
Multi-User Collaboration
Two-Way Audio & Video
File Sharing
Multi-Channel Communication
Call Recording
Screen Sharing
Task Management

VoIP Software

IVR/Voice Recognition
Call Screening
Caller ID
Call Routing
Call Monitoring
Contact Management
SIP Trunking
Computer Telephony Integration
Call Recording
Call Center Management
Call Transfer
Reporting & Statistics
Auto-Dialer
Automatic Call Distribution
Mobile Access
Voice Mail
Call Tracking

CloudCall Pricing

Pricing Type

Contact Vendor

Preferred Currency

USD ($)

Free Trial

Available

Free Version

Payment Frequency

Monthly Subscription

CloudCall FAQs

No, CloudCall does not offer a free version.

Yes, CloudCall offers a free trial.

No, Credit Card details are not required for the CloudCall trial.

CloudCall supports the following payment frequencies:
- Monthly Subscription

No, CloudCall does not offer an API.

CloudCall offers support with the following options:
- Email , Phone , Chat , Knowledge Base , FAQs/Forum

CloudCall offers training with the following options:
- In-person , Live Online , Webinar , Documentation , Videos

CloudCall supports the following languages:
- English

Following are the typical users of the CloudCall:
- Self-Employed , Small-Business , Midsize-Business

CloudCall supports the following deployment:
- Cloud Hosted

CloudCall supports the following devices and operating systems:
- Web-Based , iPhone , Android

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CloudCall Claim