Close Support is a flexible help desk software designed to improve customer support services by managing tickets, resolving issues, and tracking service requests efficiently. The software offers a ticketing system that organizes customer queries by priority, allowing support teams to respond quickly and effectively. With features like knowledge base integration, self-service portals, and automated workflows, Close Support empowers both customers and support staff to resolve issues faster. Its reporting tools provide insights into response times, ticket volumes, and team performance, helping businesses enhance customer satisfaction. Ideal for small to medium-sized businesses, Close Support improves the overall efficiency of the help desk process.
Close Fit Software
1998
United Kingdom
Proprietary
Performance Metrics
