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Client Heartbeat Overview

Client Heartbeat is an advanced survey software designed to enhance customer feedback collection and improve satisfaction levels for businesses across various industries. This platform provides tools for creating and distributing surveys, tracking responses, and analyzing feedback, enabling organizations to gain valuable insights into customer experiences and preferences. With its user-friendly interface, businesses can easily design customized surveys that align with their brand and objectives, ensuring high response rates and meaningful feedback. Client Heartbeat features robust reporting capabilities that allow organizations to analyze survey results in real time, identifying trends and areas for improvement. The software also supports automated follow-up processes, enabling organizations to engage with customers based on their feedback, fostering loyalty and trust. By promoting a customer-centric approach and enhancing feedback management, Client Heartbeat empowers businesses to improve service delivery, strengthen relationships, and drive sustainable growth.

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Client Heartbeat Screenshot & Video

Contact Details

  • Vendor Name Client Heartbeat
  • Founded 2012
  • Location Australia

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Advertising & Marketing, Information Technology & Services, Mining & Metals, Transportation/Trucking/Railroad

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Client Heartbeat Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Trend Analysis
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Data Visualization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon CRM
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Visual Analytics
  • Arrow Icon Email Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Complaint Monitoring
  • Arrow Icon Customer Experience Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Metrics
  • Arrow Icon Social Media Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon NPS Survey
  • Arrow Icon CES Survey
  • Arrow Icon CSAT Survey
  • Arrow Icon URL Customization
  • Arrow Icon Offline Response Collection
  • Arrow Icon Feedback Management
  • Arrow Icon Template Management
  • Arrow Icon Email Marketing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Multi-Language
  • Arrow Icon Data Import/Export
  • Arrow Icon Real Time Data
  • Arrow Icon Engagement Tracking
  • Arrow Icon Question Piping
  • Arrow Icon Data Analysis Tools
  • Arrow Icon Activity Dashboard
  • Arrow Icon Customer Segmentation
  • Arrow Icon Question Library
  • Arrow Icon Survey Builder
  • Arrow Icon Customizable Questions
  • Arrow Icon Randomization
  • Arrow Icon Support Audio/Images/Video
  • Arrow Icon Site Intercept Survey
  • Arrow Icon Question Branching
  • Arrow Icon Multi-Channel Distribution
  • Arrow Icon Drag & Drop
  • Arrow Icon Social Media Integration
  • Arrow Icon Skip Logic
  • Arrow Icon Response Validation
  • Arrow Icon Pulse Surveys
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Visual Analytics
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Dashboard
  • Arrow Icon Data Visualization
  • Arrow Icon Text Analysis
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Customer Segmentation
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Knowledge Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Customizable Fields
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Feedback Management
  • Arrow Icon Customizable Forms
  • Arrow Icon Multi-Channel Data Collection
  • Arrow Icon NPS Survey Structure
  • Arrow Icon Social Sharing
  • Arrow Icon Review Notification
  • Arrow Icon Campaign Management
  • Arrow Icon Review Monitoring
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Dashboard
  • Arrow Icon Review Request
  • Arrow Icon Response Management

Client Heartbeat Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Basic

$25 Per Feature

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Client Heartbeat FAQs

Client Heartbeat is an advanced survey software designed to enhance customer feedback collection and improve satisfaction levels for businesses across various industries. This platform provides tools for creating and distributing surveys, tracking responses, and analyzing feedback, enabling organizations to gain valuable insights into customer experiences and preferences. With its user-friendly interface, businesses can easily design customized surveys that align with their brand and objectives, ensuring high response rates and meaningful feedback. Client Heartbeat features robust reporting capabilities that allow organizations to analyze survey results in real time, identifying trends and areas for improvement. The software also supports automated follow-up processes, enabling organizations to engage with customers based on their feedback, fostering loyalty and trust. By promoting a customer-centric approach and enhancing feedback management, Client Heartbeat empowers businesses to improve service delivery, strengthen relationships, and drive sustainable growth.

  • No, Client Heartbeat does not offer a free version.

  • Yes, Client Heartbeat offers a free trial.

  • No, Credit Card details are not required for the Client Heartbeat trial.

  • Client Heartbeat offers the following pricing plans & packages:

    Basic

    $25 Per Feature

  • Client Heartbeat supports the following payment frequencies:

    • Monthly Subscription

  • No, Client Heartbeat does not offer an API.

  • Client Heartbeat offers support with the following options:
    • 24x7 Support , Email , Phone , Knowledge Base , FAQs/Forum

  • Client Heartbeat offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Client Heartbeat supports the following languages:
    • English

  • Following are the typical users of the Client Heartbeat:
    • Self-Employed , Small-Business , Midsize-Business

  • Client Heartbeat supports the following deployment:
    • Cloud Hosted

  • Client Heartbeat supports the following devices and operating systems:
    • Web-Based