CEX360 Omnichannel CX Planning is an advanced customer engagement software that helps businesses deliver personalized, consistent, and seamless customer experiences across all touchpoints. With its omnichannel approach, CEX360 integrates communication channels such as email, social media, chat, and voice into a unified platform, allowing businesses to engage with customers at every stage of the journey. The software provides real-time analytics, enabling organizations to track customer behavior, preferences, and interactions, thereby tailoring responses to meet individual needs. CEX360 also helps design customer-centric strategies, providing tools for feedback management, journey mapping, and performance optimization. Whether you're aiming to improve customer service or drive customer loyalty, CEX360 is a powerful tool to optimize the customer experience.
Binovate Labs
Romania
Proprietary
Churn Management
