Canfigure Overview

Canfigure is a specialized help desk software designed to streamline customer support operations for organizations. This platform provides tools for managing support tickets, tracking customer inquiries, and facilitating communication between support teams and customers. With Canfigure, users can easily categorize and prioritize tickets, ensuring prompt resolution of issues. The software includes features for knowledge base management, reporting, and analytics, providing insights into support performance and customer satisfaction. Additionally, Canfigure supports integration with various communication channels, enhancing overall customer support strategies. Its user-friendly interface ensures that support agents can navigate the system effectively. By leveraging Canfigure, organizations can enhance customer support, improve response times, and drive customer satisfaction.

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Canfigure Screenshot & Video

Contact Details

  • Vendor Name Canfigure
  • Founded 2013
  • Location New Zealand

Support

  • Email Email
  • Phone Phone
  • Chat Chat
  • FAQs/Forum FAQs/Forum

Training

  • Live Online Live Online
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android
  • Windows Windows
  • Linux Linux

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Aviation & Aerospace, Education Management, Information Technology & Services, Law Practice

Canfigure Features

  • Arrow Icon Automated Routing
  • Arrow Icon Call Center Management
  • Arrow Icon Real-Time Chat
  • Arrow Icon Performance Metrics
  • Arrow Icon Customer Database
  • Arrow Icon Self Service Portal
  • Arrow Icon SLA Management
  • Arrow Icon CRM
  • Arrow Icon Real Time Notifications
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Document Storage
  • Arrow Icon Social Media Integration
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Prioritization
  • Arrow Icon Workflow Configuration
  • Arrow Icon Ticket Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon IT Asset Management
  • Arrow Icon Email Management
  • Arrow Icon Customer History
  • Arrow Icon Interaction Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Service Catalog
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Configuration Management
  • Arrow Icon Inventory Management
  • Arrow Icon Approval Process Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Prioritization
  • Arrow Icon Activity Tracking
  • Arrow Icon Change Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Incident Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Project Management
  • Arrow Icon SLA Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Problem Management
  • Arrow Icon Availability Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Help Desk Management
  • Arrow Icon Capacity Management
  • Arrow Icon Release Management
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Task Management
  • Arrow Icon Audit Trail
  • Arrow Icon Remote Access & Monitoring
  • Arrow Icon Change Management
  • Arrow Icon SLA Management
  • Arrow Icon Activity Tracking
  • Arrow Icon Knowledge Management
  • Arrow Icon Dashboard
  • Arrow Icon Audit Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Patch Management
  • Arrow Icon Capacity Management
  • Arrow Icon Configuration Management
  • Arrow Icon License Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Inventory Management
  • Arrow Icon Compliance Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Server Monitoring
  • Arrow Icon Event Logs
  • Arrow Icon Task Management
  • Arrow Icon Incident Management
  • Arrow Icon SSL Security
  • Arrow Icon Audit Trail
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Ticket Management
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Chat/Messaging
  • Arrow Icon Issue Auditing
  • Arrow Icon IT Asset Tracking
  • Arrow Icon IT Risk Management
  • Arrow Icon Network Security
  • Arrow Icon Multi-User Collaboration
  • Arrow Icon Inventory Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Real Time Updates
  • Arrow Icon Power Management
  • Arrow Icon Compliance Management
  • Arrow Icon Event Logs
  • Arrow Icon SSL Security
  • Arrow Icon Uptime Reporting
  • Arrow Icon Capacity Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Prioritization
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Server Monitoring
  • Arrow Icon Configuration Management
  • Arrow Icon IT Asset Tracking
  • Arrow Icon Audit Management
  • Arrow Icon Data Import/Export
  • Arrow Icon Change Management
  • Arrow Icon Data Storage Management
  • Arrow Icon Performance Monitoring
  • Arrow Icon Issue Scheduling
  • Arrow Icon Customizable Reports
  • Arrow Icon Real Time Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Help Desk Management
  • Arrow Icon Assignment Management
  • Arrow Icon Task Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Commenting/Notes
  • Arrow Icon Ticket Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Projections
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Recurring Issues
  • Arrow Icon Issue Tracking
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Email Management
  • Arrow Icon Support Ticket Tracking
  • Arrow Icon Monitoring
  • Arrow Icon Project Management
  • Arrow Icon Issue Auditing
  • Arrow Icon Prioritization
  • Arrow Icon Task Progress Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Surveys & Feedback
  • Arrow Icon SLA Management
  • Arrow Icon Compliance Management
  • Arrow Icon Audit Management
  • Arrow Icon Real Time Data
  • Arrow Icon Inventory Tracking
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Depreciation Management
  • Arrow Icon Document Management
  • Arrow Icon Equipment Maintenance
  • Arrow Icon Contract/License Management
  • Arrow Icon Purchase Order Management
  • Arrow Icon Asset Accounting
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Task Management
  • Arrow Icon Disposal Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Multi-Location
  • Arrow Icon Barcoding/RFID
  • Arrow Icon Work Order Management
  • Arrow Icon Location Tracking
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Cost Tracking
  • Arrow Icon Inventory Management
  • Arrow Icon Activity Tracking
  • Arrow Icon Location Tracking
  • Arrow Icon Work Order Management
  • Arrow Icon Audit Management
  • Arrow Icon Contract/License Management
  • Arrow Icon Inventory Management
  • Arrow Icon Equipment Tracking
  • Arrow Icon Reservations Management
  • Arrow Icon Cost Tracking
  • Arrow Icon Maintenance Management
  • Arrow Icon Inventory Tracking
  • Arrow Icon Barcoding/RFID
  • Arrow Icon Disposal Management
  • Arrow Icon Check-in/Check-out
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Compliance Management
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon IT Asset Tracking
  • Arrow Icon Multi-Location
  • Arrow Icon Depreciation Management
  • Arrow Icon Fixed Asset Management
  • Arrow Icon Purchase Order Management
  • Arrow Icon GPS
  • Arrow Icon Approval Workflow
  • Arrow Icon Training Management
  • Arrow Icon Task Management
  • Arrow Icon Audit Trail
  • Arrow Icon Change Planning
  • Arrow Icon Release Management
  • Arrow Icon Change Tracking
  • Arrow Icon Compliance Management
  • Arrow Icon Prioritization
  • Arrow Icon Change Management
  • Arrow Icon Performance Monitoring
  • Arrow Icon Contract/License Management
  • Arrow Icon Device Auto Discovery
  • Arrow Icon API
  • Arrow Icon IT Asset Management
  • Arrow Icon Data Visualization
  • Arrow Icon Impact Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon License Management
  • Arrow Icon Relationship Mapping
  • Arrow Icon Inventory Management
  • Arrow Icon Configuration Management
  • Arrow Icon Compliance Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Workflow Management
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Prioritization
  • Arrow Icon IT Asset Tracking
  • Arrow Icon Equipment Management
  • Arrow Icon Maintenance Management
  • Arrow Icon IT Asset Management
  • Arrow Icon Software License Management
  • Arrow Icon Parts Management
  • Arrow Icon Work Order Management
  • Arrow Icon Warranty Tracking
  • Arrow Icon Fixed Asset Management
  • Arrow Icon Energy Management
  • Arrow Icon Inspection Management
  • Arrow Icon Historical Reporting
  • Arrow Icon Mobile Access
  • Arrow Icon Inventory Management
  • Arrow Icon Cost Tracking
  • Arrow Icon Preventive Maintenance
  • Arrow Icon Inventory Control
  • Arrow Icon Preventive Maintenance
  • Arrow Icon Inventory Management
  • Arrow Icon Equipment Tracking
  • Arrow Icon Inspection Management
  • Arrow Icon Work Order Management
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Warranty Tracking
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Job Management
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Multi-Location
  • Arrow Icon Fixed Asset Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Inventory Tracking
  • Arrow Icon Audit Trail
  • Arrow Icon Mobile Access
  • Arrow Icon Calibration Management
  • Arrow Icon Vendor Management
  • Arrow Icon Contract/License Management
  • Arrow Icon Compliance Tracking
  • Arrow Icon Cost Tracking
  • Arrow Icon Procurement Management
  • Arrow Icon Supplier Management
  • Arrow Icon Configuration Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Maintenance Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Audit Management
  • Arrow Icon Inventory Management
  • Arrow Icon Change Management
  • Arrow Icon Requisition Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Barcode/Ticket Scanning
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Release Management
  • Arrow Icon Contract/License Management
  • Arrow Icon Knowledge Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Self Service Portal
  • Arrow Icon Workflow Management
  • Arrow Icon Service Catalog
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Configuration Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Inventory Management
  • Arrow Icon Change Management
  • Arrow Icon Problem Management
  • Arrow Icon Compliance Management
  • Arrow Icon Task Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Resource Allocation & Planning
  • Arrow Icon Service Request Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Inventory Management
  • Arrow Icon Inspection Management
  • Arrow Icon Reminders
  • Arrow Icon Work Order Management
  • Arrow Icon Mobile Access
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Calendar Management
  • Arrow Icon Purchase Order Management
  • Arrow Icon Predictive Maintenance
  • Arrow Icon Equipment Tracking
  • Arrow Icon Scheduling
  • Arrow Icon Vendor Management
  • Arrow Icon Change Management
  • Arrow Icon Incident Management
  • Arrow Icon Service Level Agreement (SLA) Management
  • Arrow Icon Reporting & Statistics
  • Arrow Icon IT Asset Management
  • Arrow Icon Remote Access/Control
  • Arrow Icon Procurement Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Prioritization
  • Arrow Icon Real-Time Notifications
  • Arrow Icon Mobile Access
  • Arrow Icon Support Ticket Management
  • Arrow Icon CMDB
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Problem Management
  • Arrow Icon Customer Support
  • Arrow Icon Analytics
  • Arrow Icon Inventory Management
  • Arrow Icon Asset Images
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Check-in/Check-out
  • Arrow Icon Calibration Management
  • Arrow Icon Work Order Management
  • Arrow Icon Status Tracking
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Location Tracking

Canfigure Pricing

Pricing Type

  • Pricing Type Per Feature

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription

Plans & Packages

Basic

$2000 Per Feature

Canfigure FAQs

Canfigure is a specialized help desk software designed to streamline customer support operations for organizations. This platform provides tools for managing support tickets, tracking customer inquiries, and facilitating communication between support teams and customers. With Canfigure, users can easily categorize and prioritize tickets, ensuring prompt resolution of issues. The software includes features for knowledge base management, reporting, and analytics, providing insights into support performance and customer satisfaction. Additionally, Canfigure supports integration with various communication channels, enhancing overall customer support strategies. Its user-friendly interface ensures that support agents can navigate the system effectively. By leveraging Canfigure, organizations can enhance customer support, improve response times, and drive customer satisfaction.

  • No, Canfigure does not offer a free version.

  • Yes, Canfigure offers a free trial.

  • No, Credit Card details are not required for the Canfigure trial.

  • Canfigure offers the following pricing plans & packages:

    Basic

    $2000 Per Feature

  • Canfigure supports the following payment frequencies:

    • Annual Subscription

  • No, Canfigure does not offer an API.

  • Canfigure offers support with the following options:
    • Email , Phone , Chat , FAQs/Forum

  • Canfigure offers training with the following options:
    • Live Online , Documentation , Videos

  • Canfigure supports the following languages:
    • English

  • Following are the typical users of the Canfigure:
    • Self-Employed , Small-Business , Midsize-Business

  • Canfigure supports the following deployment:
    • Cloud Hosted , On-Premise

  • Canfigure supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Linux

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