Businessline Service Management Overview

Businessline Service Management is a robust business management software designed to help organizations streamline operations, enhance customer service, and improve productivity. It provides an integrated solution for managing customer support, service requests, contracts, and service-level agreements (SLAs). The software allows businesses to efficiently allocate resources, track service performance, and resolve issues in a timely manner. Businessline Service Management’s powerful reporting and analytics tools provide valuable insights into service delivery, enabling businesses to identify bottlenecks, optimize workflows, and maintain high service standards. Additionally, the software supports automation for routine tasks, such as ticket routing and customer notifications, reducing administrative workload and improving response times. It also offers a user-friendly interface, making it easy for staff and clients to interact with the system. With its cloud-based architecture, Businessline Service Management ensures easy access and scalability, helping businesses enhance service quality and operational efficiency, regardless of their size.

Read More

Contact Details

  • Vendor Name BusinessLine
  • Founded
  • Location France

Support

  • Email Email
  • Phone Phone
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • On-Premise On-Premise
  • Web-Based Web-Based
  • Windows Windows

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English


Industries

Advertising & Marketing, Financial Services, Retail, Telecommunications

You May Also Like

Connecteam

Connecteam

$29 Per month

Xero

Xero

   (4.5)

$29 Per month

HubSpot CRM

HubSpot CRM

$752 Per month

Trello

Trello

   (4.6)

$5 Per month

Businessline Service Management Features

  • Arrow Icon Performance Metrics
  • Arrow Icon Inventory Management
  • Arrow Icon Purchasing & Receiving
  • Arrow Icon Calendar Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Contact Management
  • Arrow Icon Customizable Fields
  • Arrow Icon Employee Management
  • Arrow Icon Training Management
  • Arrow Icon Workflow Management
  • Arrow Icon Accounting
  • Arrow Icon Financial Management
  • Arrow Icon Marketing Automation
  • Arrow Icon Task Management
  • Arrow Icon Client Management
  • Arrow Icon Project Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Third Party Integrations
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon CRM
  • Arrow Icon Point of Sale (POS)
  • Arrow Icon Document Management
  • Arrow Icon Email Management
  • Arrow Icon Purchase Order Management
  • Arrow Icon Order Management
  • Arrow Icon Time & Expense Tracking
  • Arrow Icon Invoice Management
  • Arrow Icon Client Portal
  • Arrow Icon Business Process Automation
  • Arrow Icon Drag & Drop
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Configurable Workflow
  • Arrow Icon Process Change Tracking
  • Arrow Icon Business Process Control
  • Arrow Icon Forms Management
  • Arrow Icon Customizable Templates
  • Arrow Icon Workflow Management
  • Arrow Icon No-Code
  • Arrow Icon Third Party Integrations
  • Arrow Icon Approval Process Control
  • Arrow Icon Collaboration Tools
  • Arrow Icon Document Storage
  • Arrow Icon Process Modeling & Designing
  • Arrow Icon Task Management
  • Arrow Icon Audit Trail
  • Arrow Icon Customizable Fields
  • Arrow Icon Monitoring
  • Arrow Icon Email Management
  • Arrow Icon Data Visualization
  • Arrow Icon Calendar Management
  • Arrow Icon User Management
  • Arrow Icon Graphical Workflow Editor
  • Arrow Icon Forms Automation

Businessline Service Management Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • EUR (€) EUR (€)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

Businessline Service Management FAQs

Businessline Service Management is a robust business management software designed to help organizations streamline operations, enhance customer service, and improve productivity. It provides an integrated solution for managing customer support, service requests, contracts, and service-level agreements (SLAs). The software allows businesses to efficiently allocate resources, track service performance, and resolve issues in a timely manner. Businessline Service Management’s powerful reporting and analytics tools provide valuable insights into service delivery, enabling businesses to identify bottlenecks, optimize workflows, and maintain high service standards. Additionally, the software supports automation for routine tasks, such as ticket routing and customer notifications, reducing administrative workload and improving response times. It also offers a user-friendly interface, making it easy for staff and clients to interact with the system. With its cloud-based architecture, Businessline Service Management ensures easy access and scalability, helping businesses enhance service quality and operational efficiency, regardless of their size.

  • No, Businessline Service Management does not offer a free version.

  • Yes, Businessline Service Management offers a free trial.

  • No, Credit Card details are not required for the Businessline Service Management trial.

  • No, Businessline Service Management does not offer an API.

  • Businessline Service Management offers support with the following options:
    • Email , Phone , Knowledge Base

  • Businessline Service Management offers training with the following options:
    • In-person , Webinar , Documentation

  • Businessline Service Management supports the following languages:
    • English

  • Following are the typical users of the Businessline Service Management:
    • Self-Employed , Small-Business , Midsize-Business

  • Businessline Service Management supports the following deployment:
    • Cloud Hosted , On-Premise

  • Businessline Service Management supports the following devices and operating systems:
    • Web-Based , Windows