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BSI Customer Suite Overview

BSI Customer Suite is a comprehensive customer relationship management (CRM) solution designed to help businesses manage customer interactions and improve overall customer satisfaction. The platform provides a 360-degree view of customer data, allowing sales, marketing, and customer support teams to collaborate more effectively. BSI Customer Suite includes features such as contact management, sales automation, customer segmentation, and real-time analytics, enabling businesses to tailor their offerings to meet individual customer needs. The software also provides tools for tracking customer journeys, managing service requests, and automating communication workflows, ensuring timely responses and personalized interactions. Additionally, BSI Customer Suite offers integration with other business tools such as ERP systems and marketing automation platforms, providing a unified experience across the organization. By using BSI Customer Suite, companies can improve customer retention, enhance sales performance, and build long-term customer relationships through seamless, personalized engagement.

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Contact Details

  • Vendor Name BSI Business Systems Integration AG
  • Founded 1996
  • Location Switzerland

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Chat Chat

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

English

Industries

Advertising & Marketing, Financial Services, Information Technology & Services

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BSI Customer Suite Features

  • Arrow Icon Drip Campaigns
  • Arrow Icon Customizable CTAs
  • Arrow Icon Email Marketing
  • Arrow Icon Engagement Tracking
  • Arrow Icon Customizable Forms
  • Arrow Icon ROI Tracking
  • Arrow Icon Website Visitor Tracking
  • Arrow Icon Lead Capture
  • Arrow Icon Marketing Calendar
  • Arrow Icon Dynamic Content
  • Arrow Icon Event Triggered Actions
  • Arrow Icon SMS Marketing
  • Arrow Icon AB Testing
  • Arrow Icon Lead Qualification
  • Arrow Icon Data Import/Export
  • Arrow Icon Conversion Tracking
  • Arrow Icon Social Marketing
  • Arrow Icon Landing Pages
  • Arrow Icon Template Management
  • Arrow Icon Segmentation
  • Arrow Icon Campaign Analytics
  • Arrow Icon Lead Generation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Sales Analytics
  • Arrow Icon Lead Management
  • Arrow Icon Multi-Campaign
  • Arrow Icon Multi-Channel Marketing
  • Arrow Icon Marketing Automation
  • Arrow Icon Campaign Management
  • Arrow Icon CRM
  • Arrow Icon Project Management
  • Arrow Icon Data Import/Export
  • Arrow Icon Scheduling
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Activity Tracking
  • Arrow Icon Document Management
  • Arrow Icon Job Costing
  • Arrow Icon Buyer Management
  • Arrow Icon Warranty Tracking
  • Arrow Icon Calendar Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Client Tracking
  • Arrow Icon Contract/License Management
  • Arrow Icon Task Management
  • Arrow Icon Change Order Management
  • Arrow Icon Communication Management
  • Arrow Icon Contact Management
  • Arrow Icon Project Tracking
  • Arrow Icon Subcontractor Management
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Email Marketing
  • Arrow Icon Bid Management
  • Arrow Icon Lead Management
  • Arrow Icon Procurement Management
  • Arrow Icon Patient Communications
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Self Service Portal
  • Arrow Icon Records Management
  • Arrow Icon Social Media Integration
  • Arrow Icon Patient Management
  • Arrow Icon Document Management
  • Arrow Icon Predictive Analytics
  • Arrow Icon Lead Management
  • Arrow Icon Live Chat
  • Arrow Icon Forms Management
  • Arrow Icon Physician Management
  • Arrow Icon Contact Management
  • Arrow Icon Client Portal
  • Arrow Icon Forecasting
  • Arrow Icon Chat/Messaging
  • Arrow Icon Appointment Management
  • Arrow Icon Task Management
  • Arrow Icon Referral Tracking
  • Arrow Icon Medical History Records
  • Arrow Icon Campaign Management
  • Arrow Icon Marketing Automation
  • Arrow Icon Calendar Management
  • Arrow Icon Automated Scheduling
  • Arrow Icon Audience Targeting
  • Arrow Icon Email Management
  • Arrow Icon HIPAA Compliant
  • Arrow Icon Multi-Location
  • Arrow Icon Pipeline Management
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Customizable Templates
  • Arrow Icon Sales Trend Analysis
  • Arrow Icon Calendar Management
  • Arrow Icon Lead Capture
  • Arrow Icon Workflow Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Opportunity Management
  • Arrow Icon Performance Metrics
  • Arrow Icon Email Management
  • Arrow Icon Pipeline Management
  • Arrow Icon Calendar Sync
  • Arrow Icon Email Marketing
  • Arrow Icon Task Management
  • Arrow Icon Forecasting
  • Arrow Icon Campaign Management
  • Arrow Icon Contact Management
  • Arrow Icon Document Storage
  • Arrow Icon Social Media Integration
  • Arrow Icon Collaboration Tools
  • Arrow Icon Sales Reports
  • Arrow Icon Web-based Deployment
  • Arrow Icon Lead Management
  • Arrow Icon Internal Chat Integration
  • Arrow Icon Lead Generation
  • Arrow Icon Lead Qualification
  • Arrow Icon Marketing Automation
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Referral Tracking
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Territory Management
  • Arrow Icon Deal Management
  • Arrow Icon Lead Nurturing
  • Arrow Icon Role-Based Permissions
  • Arrow Icon Referral Tracking
  • Arrow Icon Commission Management
  • Arrow Icon Contact Database
  • Arrow Icon Lead Qualification
  • Arrow Icon Contact Management
  • Arrow Icon Campaign Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Client Management
  • Arrow Icon Email Marketing
  • Arrow Icon Pipeline Management
  • Arrow Icon Lead Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Lead Nurturing
  • Arrow Icon Interaction Tracking
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Activity Tracking
  • Arrow Icon Document Management
  • Arrow Icon Appointment Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Calendar Management
  • Arrow Icon Lead Generation
  • Arrow Icon Lead Distribution
  • Arrow Icon Client/Property Matching
  • Arrow Icon Task Management
  • Arrow Icon Segmentation
  • Arrow Icon Lead Capture
  • Arrow Icon Email Tracking
  • Arrow Icon For Real Estate
  • Arrow Icon Property Database
  • Arrow Icon Omnichannel Communications
  • Arrow Icon Expense Tracking
  • Arrow Icon Forecasting
  • Arrow Icon Template Management
  • Arrow Icon Relationship Tracking
  • Arrow Icon Interaction Tracking
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Activity Tracking
  • Arrow Icon Client Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Sales Reports
  • Arrow Icon Email Management
  • Arrow Icon CRM
  • Arrow Icon Search/Filter
  • Arrow Icon Email Marketing
  • Arrow Icon Task Management
  • Arrow Icon Document Management
  • Arrow Icon Lead Management
  • Arrow Icon Calendar Management
  • Arrow Icon Customer Database
  • Arrow Icon Campaign Management
  • Arrow Icon Marketing Automation
  • Arrow Icon Activity Dashboard
  • Arrow Icon Territory Management
  • Arrow Icon Contact Management
  • Arrow Icon Pipeline Management
  • Arrow Icon Lead Capture
  • Arrow Icon For Financial Institutions
  • Arrow Icon Financial Management
  • Arrow Icon Virtual Personal Assistant (VPA)
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Trend Analysis
  • Arrow Icon API
  • Arrow Icon Data Import/Export
  • Arrow Icon Predictive Analytics
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Multi-Language
  • Arrow Icon For Sales Teams/Organizations
  • Arrow Icon Collaboration Tools
  • Arrow Icon Activity Dashboard
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Process/Workflow Automation
  • Arrow Icon Chatbot
  • Arrow Icon For eCommerce
  • Arrow Icon Speech Recognition
  • Arrow Icon Performance Metrics
  • Arrow Icon Personalization
  • Arrow Icon Campaign Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon GDPR Compliance
  • Arrow Icon Behavioral Analytics
  • Arrow Icon Data Integration
  • Arrow Icon Predictive Modeling
  • Arrow Icon Customer Profiles
  • Arrow Icon Referral Tracking
  • Arrow Icon Mobile Access
  • Arrow Icon Lead Qualification
  • Arrow Icon Contact Database
  • Arrow Icon Sales Pipeline Management
  • Arrow Icon Territory Management
  • Arrow Icon Quotes/Estimates
  • Arrow Icon Customizable Fields
  • Arrow Icon Calendar/Reminder System
  • Arrow Icon Marketing Automation
  • Arrow Icon Task Management
  • Arrow Icon Interaction Tracking
  • Arrow Icon Social Media Integration
  • Arrow Icon Pipeline Management
  • Arrow Icon Lead Capture
  • Arrow Icon Forecasting
  • Arrow Icon Contact Management
  • Arrow Icon Email Management
  • Arrow Icon Lead Generation
  • Arrow Icon Workflow Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Internal Chat Integration
  • Arrow Icon Segmentation
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Document Storage
  • Arrow Icon Lead Management
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Data Import/Export

BSI Customer Suite Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • CHF (Fr.) CHF (Fr.)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

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BSI Customer Suite FAQs

BSI Customer Suite is a comprehensive customer relationship management (CRM) solution designed to help businesses manage customer interactions and improve overall customer satisfaction. The platform provides a 360-degree view of customer data, allowing sales, marketing, and customer support teams to collaborate more effectively. BSI Customer Suite includes features such as contact management, sales automation, customer segmentation, and real-time analytics, enabling businesses to tailor their offerings to meet individual customer needs. The software also provides tools for tracking customer journeys, managing service requests, and automating communication workflows, ensuring timely responses and personalized interactions. Additionally, BSI Customer Suite offers integration with other business tools such as ERP systems and marketing automation platforms, providing a unified experience across the organization. By using BSI Customer Suite, companies can improve customer retention, enhance sales performance, and build long-term customer relationships through seamless, personalized engagement.

  • No, BSI Customer Suite does not offer a free version.

  • Yes, BSI Customer Suite offers a free trial.

  • No, Credit Card details are not required for the BSI Customer Suite trial.

  • No, BSI Customer Suite does not offer an API.

  • BSI Customer Suite offers support with the following options:
    • 24x7 Support , Email , Chat

  • BSI Customer Suite offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • BSI Customer Suite supports the following languages:
    • English

  • Following are the typical users of the BSI Customer Suite:
    • Self-Employed , Small-Business , Midsize-Business

  • BSI Customer Suite supports the following deployment:
    • Cloud Hosted

  • BSI Customer Suite supports the following devices and operating systems:
    • Web-Based